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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 library managment features


E-mail Response Management
E-mail inquiries for the customer service sector are expected to explode from 2.9 billion messages in 2005, to 7.2 billion by 2010. This means that a company’s

library managment features  more, the standard response library offers the ability to pre-plan messaging to customers, allowing marketing, support and customer service messages to be tied together. Response Manager's flexible software also increases productivity by offering the service agent the choice to reply instantly, modify the pre-configured message, or use the Rules Engine to perform an auto-reply without user intervention. Status Reports Response Manager's status report feature allows you to stay up- to-the-minute on email

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Learning Management Suite (LMS)

These are tools for managing, creating, scheduling training or learning in your organization. The terminology varies from vendor to vendor. Learning management systems (LMS) typically help to manage both classroom and on-line learning. They do not normally include content creation or management tools but may in some cases. Some LMSs may manage just classroom or just e-learning rather than both. Some LMSs may also include content authoring and managment and virtual classrooms. Learning content management systems (LCMS) emphasize the management of content for courses/training/learning. In most cases, they include content authoring tools. In some cases, they may also include some of the features of LMSs. Content authoring tools are often provided as part of an LCMS. They may also be stand-alone products. Virtual classrooms (web conferencing tools) normally are separate third party offerings but may be included as part of a suite of tools. Suites of tools include features of at least two or more of the above categories. While some companies offer just LMS or LCMS systems others offer suites of products, which provide all or most of the features of the other tools. Suites combine several capabilities of learning management--usually two or more of the following: learning management, classroom training management, e-learning management, custom content creation, learning content management, learning object repositories, or virtual classrooms.  

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Six Sigma for IT Service Level Management


Industry analysts, Enterprise Management Associates (EMA), recently conducted research to understand how widespread the acceptance of Six Sigma is for managing IT service quality. This research, which was targeted primarily at enterprises, showed that 65 percent of those surveyed acknowledge the relevance of Six Sigma for IT-based service management. While many IT organizations have yet to adopt Six Sigma for service management, 80 percent stated that they have plans to do so. This research suggests there is a growing interest in Six Sigma.

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The Top Ten ERP Features for Proteins and Meat Processing Industries


For ERP markets, what traditionally has been known as the “meat industry” has expanded into “the proteins industry,” which includes many non-meat sectors. This is because consumer demand for meat has expanded to all sorts of protein-based products that represent alternatives to beef. Know the top ERP features that are necessary for proteins and meat processing companies to run their businesses efficiently and effectively.

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TEC's New White Papers Library Offers Research Tools to Help Companies Make Better Technology Decisions


Impartial software evaluation firm Technology Evaluation Centers Inc. (TEC) announces the launch of its newly redesigned TEC White Papers site, with improved registration and search functionality. The site is designed to provide companies with the research tools they need to help them find key product information related to technology purchases.

library managment features  s New White Papers Library Offers Research Tools to Help Companies Make Better Technology Decisions TEC's New White Papers Library Offers Research Tools to Help Companies Make Better Technology Decisions Newly redesigned for greater functionality and ease of use, TEC's white paper and case study web site helps businesses research technical content to assist them with their software and technology purchasing decisions. Visit TEC White Papers Submit an IT white paper or case study Montreal, QC, October Read More

Top 10 Features Small and Medium Businesses Should Seek in a CRM Solution


Once thought of as only relevant for enterprises, customer relationship management (CRM) technology is increasingly being used by small and medium businesses across industries. So, as you evaluate your options, you need to determine which solution will best meet your organization's marketing, sales, and business needs in the present and as it grows. Read about the top 10 features small and medium businesses should look for in a CRM solution.

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Reference Guide to Supply Chain Management (SCM) Features and Functions


This guide to supply chain management (SCM) functions/features will help you determine which SCM features are a high priority for your organization. Learn about SCM functions and features for WMS, TMS, international trade logistics (ITL), supplier relationship management (SRM), demand management, supply chain analytics, order management, service parts planning, and more.

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IBM Brings Cloud and Mobile Enhancement to Its Social Business Offering


IBM announced a new cloud-based solution as part of its IBM SmartCloud for Social Businesses platform. The product includes new social networking features and a new collaboration and document-sharing tool—IBM SmartCloud Docs. The application accommodates the creation, storing, and co-editing of word processing, spreadsheet, and presentation documents, in real time. IBM SmartCloud

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TEC Certified BPM Suite: Bizagi Does It Again


Having improved many of its functionality features, Bizagi recently released version 9.1.6 of its business process management (BPM) software. I’m pleased to announce that the Bizagi BPM Suite 9.1.6 is a TEC Certified system for BPM functionality. See TEC’s vendor showcase for a complete profile of Bizagi. You can download the full report, which covers Bizagi’s strengths and

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Oracle Rolls Out Configure, Price, and Quote Enhancements for CPQ Cloud


Oracle announces new capabilities and features of its Oracle CPQ (configure, price, quote) Cloud solution that significantly enhance customers' sales force performance.

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Smart Grid Library


There are currently no details available for this vendor. However, we are working to update this vendor’s information in our database as soon as possible. Please check back again.

library managment features  Grid Library Read More

IndustryWeek


Magazine IndustryWeek features articles and columns about manufacturing industry issues and news. The publication includes news and analysis on research and trends.

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10Gen and Microsoft Partner, Deliver NoSQL in the Cloud


10Gen and Microsoft have signed an agreement that will enable MongoDB users on Windows Azure to access MongoDB’s latest features and ensure the best possible user experience. For example, newly available is the MongoDB Installer for Windows Azure to automate the deployment process. MongoDB users will be able to take advantage of features such as triple data replication and tutorials—for example

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7 Must-Have ERP Features for High Tech/Electronics Manufacturers


High-tech and electronics manufacturers are challenged to handle compressed product lifecycles, supply-chain agility, global visibility, and constantly changing regulatory compliance. But a new breed of ERP helps companies meet these specific challenges. Download this white paper to find out about must-have ERP features such as automated flow of documents, traceability, supply chain management, integrated lean tools, and more.

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Zoho Advances Its CRM Solution with Zoho CRM Document Library


Zoho has announced the Zoho CRM Document Library—an application that allows sales teams to share sales collateral, materials, proposals, and other relevant material. The tool is integrated with Zoho CRM, allowing users to access documents from within Zoho while avoiding the use of external document management systems such as Zoho Docs or Google docs. Furthermore, Zoho CRM Document

library managment features  with Zoho CRM Document Library Zoho has announced the Zoho CRM Document Library —an application that allows sales teams to share sales collateral, materials, proposals, and other relevant material. The tool is integrated with Zoho CRM, allowing users to access documents from within Zoho while avoiding the use of external document management systems such as Zoho Docs or Google docs. Furthermore, Zoho CRM Document Library ensures correct document versioning and allows users to collaborate on document Read More

Oracle Announces New Release of RightNow CX Cloud Service


Oracle presented new features for its customer experience service platform, RightNow CX Cloud Service. The release allows organizations to engage customers via multiple channels thanks to the newly introduced integration between Oracle RightNow Chat Cloud Service and Oracle Engagement Engine Cloud Service. New features are aimed at improving customer engagement as well as monitoring

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