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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 library proposal examples


Segregation of Duties and Its Role in Sarbanes-Oxley Compliance Issues
The Sarbanes-Oxley Act (SOX) requires publicly traded firms to demonstrate that their accounting and reporting practices are in compliance with regulatory

library proposal examples  support Information Technology Infrastructure Library (ITIL) guidelines. Corrective action to be taken must be documented so that it can be retrieved, and the work performed by another person. SOD Checklist If your organization is planning to review its SOX- and SOD-readiness, then a good starting point is to obtain a copy of the ISACA's segregation of duties control matrix to use as a general guideline. If after reviewing the matrix you conclude that your company performs certain tasks that cannot be

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Learning Management Suite (LMS)

These are tools for managing, creating, scheduling training or learning in your organization. The terminology varies from vendor to vendor. Learning management systems (LMS) typically help to manage both classroom and on-line learning. They do not normally include content creation or management tools but may in some cases. Some LMSs may manage just classroom or just e-learning rather than both. Some LMSs may also include content authoring and managment and virtual classrooms. Learning content management systems (LCMS) emphasize the management of content for courses/training/learning. In most cases, they include content authoring tools. In some cases, they may also include some of the features of LMSs. Content authoring tools are often provided as part of an LCMS. They may also be stand-alone products. Virtual classrooms (web conferencing tools) normally are separate third party offerings but may be included as part of a suite of tools. Suites of tools include features of at least two or more of the above categories. While some companies offer just LMS or LCMS systems others offer suites of products, which provide all or most of the features of the other tools. Suites combine several capabilities of learning management--usually two or more of the following: learning management, classroom training management, e-learning management, custom content creation, learning content management, learning object repositories, or virtual classrooms.  

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5-step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections


Selecting a new enterprise customer relationship management (CRM) solution is an undertaking that requires careful planning and managed execution. And in fact, there are a number of common mistakes that organizations make. Failing to execute the selection process in an objective and structured fashion can be an expensive financial mistake—as well as a fatal hit to your professional reputation.

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Comparing On Demand Customer Relationship Management Service Alternatives


Customer relationship management (CRM) functionality can fall into four categories: core functionality; non-core functionality; vertical, industry-specific features; and accounting-related features. When evaluating and selecting a CRM solution, enterprises must be aware of the potential issues associated with functions and features that are not part of core CRM functionality.

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Software Evaluation, Selection, and Contract Negotiation


Most articles about the pitfalls of software implementation projects highlight the mistakes made during implementation. Examples include poor project management, scope creep, uncommitted users, or lack of an executive sponsor. All of these areas of focus are valid, but often we forget that before starting the implementation, somehow we had to choose a package and sign a contract.

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The Unwired Enterprise: A Comprehensive Approach to Mobilizing for Success


The benefits of a mobile workplace are clear: faster business processes, closer connections with customers, and more rapid decisions. But there are few examples and best practices to follow; even fewer benchmarks exist. To maximize the benefits of going mobile while managing cost and limiting risk, you need a sound, effective, and systematic approach that includes a clear mobile strategy, identified use scenarios, and a complete service offering and system landscape. Find out more.

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ITIL-Living Processes


The case company decided to carry out an information technology infrastructure library (ITIL) implementation, and in so doing hoped to make production in IT more visible, increase customer satisfaction, and maintain or increase employee satisfaction in IT. Implement Consulting Group facilitated the process selection and design and managed the requirement collection, selection, and implementation phases of the project.

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Case Study: Miami Dade Public Library


The Miami-Dade Public Library System, consisting of 49 branch locations and 2 bookmobiles, and more than 3.8 million books and 150 databases, has to manage public computers and other user devices, WiFi services, and BYOD devices. With a wide range of users and technical abilities, the library team needed to be able to troubleshoot from the user perspective to identify and solve issues.

The library decided to go with Fluke Networks' Visual TruView, along with two OptiView XG Network Analysis Tablets, to help the library take proactive measures instead of just reacting to issues, and resolve issues before they cause noticeable performance impacts. Read more in this case study from Fluke Networks.

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Examples Of How Some Mid-Market Vendors Might Remain Within The Future Three (Dozen)?


While the ongoing consolidation frenzy is by no means the end of smaller vendors, the number of survivors will certainly be only a few dozen. Amid these ongoing seismic consolidation tremors, smaller application vendors are left with few choices: going private under a wealthy financial backer’s wing that is also committed to invest in the acquired technology, or snatching some prominent mid-market players within its market segment.

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How Charismatic Is Your ERP System?


While conducting “research” for another project, I stumbled across Max Weber’s notion of classification of authority, which was news to me, as is most serious Western thought. According to Weber, there are three types of authority: 1. Charismatic 2. Traditional 3. Legal Weber defined charismatic authority as being derived primarily from, well, charisma, or personal magnetism.

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Deltek Vision


Deltek Vision CRM provides a complete business development and marketing solution targeted at project-based, professional service organizations. With Vision CRM, professional services organizations can manage and leverage centralized client, contact, opportunity data, and previous project history to make more effective business development decisions while increasing client satisfaction and revenue. In addition to a flexible configuration model for supporting a firm's unique process requirements, Vision CRM also delivers proposal automation functionality, which helps organizations to efficiently produce custom proposals, request for proposal (RFP) responses, and government proposals that include the firm's most recent and relevant experience.  

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ITIL Process Maturity Self-assessment


IT managers undertaking any implementation of IT Infrastructure Library (ITIL) processes should understand the concept of process maturity. As a foundation for process improvement, these key practices improve the ability of organizations to meet goals for cost, schedule, functionality, and product quality—the ultimate goal being to improve efficiency, return on investment, and effectiveness.

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