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 life cycle gartner


A Tectonic Shift in Communications Customer Life Cycle Management
Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes to be the most important shift

life cycle gartner  Shift in Communications Customer Life Cycle Management Three Tenets of Amdocs' New Go-to-Market Strategy Amdocs (NASDAQ: DOX) recently unveiled a new marketing philosophy—one so significant that it is touted as the most important development since the company went public in 1998. Amdocs is an Israel-based company that provides billing systems, customer care, and support to communications companies throughout the world. Its corporate paradigm shift aims to give companies stronger, more profitable

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Demand Management RFI/RFP Template

Promotion Planning, Pricing and Profit Optimization, Forecasting, Merchandise Planning, Life Cycle Planning, Consensus Planning,Collaborative Planning, Sales and Operations Planning (S&OP), Ven... Get this template

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Documents related to » life cycle gartner

Front-to-back-office Integration: Improving Your Customer Life Cycle Management


Research shows that back-office connectivity is not addressed by many customer relationship management (CRM) solutions—meaning, customer data cannot be shared effectively and companies are prone to errors, delays, and needless paperwork. In the long run, this negatively impacts overall customer satisfaction in small to medium businesses (SMBS). Learn how front-to-back-office integration can help you address these issues.

life cycle gartner  Integration: Improving Your Customer Life Cycle Management Front-to-Back-Office Integration: Improving Your Customer Life Cycle Management If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. For more than 30 years, companies that have joined the Sage family have assisted small and midsized businesses with a wide range of business management applications and services. Source : Sage Software Resources Related to Customer Lifecycle Read More

Business Agility for Communication Service Providers: A Few Simple Steps Are a Great Way to Start


In today’s market, customers have no patience for companies that let their size and complex product lines slow them down. The challenge for communication service providers (CSPs) is to leverage their size and complex service offerings to keep pace with competitors. Discover how a next-generation configuration solution can provide you with the tools and the service agility you need to meet and exceed customer expectations.

life cycle gartner  application integration | application life cycle | application life cycle management | application lifecycle | application lifecycle management | soa architecture implementation | soa basics | soa benefits | soa best practices | soa bpm | soa business agility | soa certification | soa concept attribution | soa concept classification | soa concept clustering | soa concept specification | soa diagram | soa for business applications | soa framework | soa implementation | soa infrastructure | soa integration Read More

Is There Much More (Pro)Clarity In Microsoft’s BI Strategy Now? - Part 2


Part 1 of this blog series presented Microsoft’s official position on its recent notable change in business intelligence (BI) product strategy, whereby the company is breaking apart the business performance management (BPM) family of products. To that end, Microsoft will include the monitoring and analytic functionality within Microsoft Office SharePoint Server (MOSS) 2007, while seriously

life cycle gartner  A New Lease on Life for Microsoft FRx? I believe that this change is also good for Microsoft FRx and Microsoft Dynamics . It will allow the Dynamics group to take applications that are incredibly important to its customers and extend their functionality. As I think about it, this was the only move for the FRx product suite that made sense. The product line was to have been superseded by MOPPS, but now remains in play after Microsoft reversing its decision from 2006. More than 130,000 businesses use the Read More

Understanding the Planning and Deployment Requirements of Today’s Software-as-a-service Solutions


Midsize businesses are learning the hard way that most enterprise software-as-a-service (SaaS) applications are not truly on-demand, but instead require consulting and specialized customer support services. Learn about the critical consulting and support services required to select, deploy, and fully utilize SaaS solutions to achieve your business objectives and safeguard your mission-critical applications and data.

life cycle gartner  initiatives. SAP offers a life cycle of services to help mid-size businesses evaluate, implement, run and adapt their SAP ByD solution. The SAP service portfolio has been designed with the main objective of reducing total cost of ownership, providing cost predictability and reducing project time, as well as minimizing the impact on constrained customer resources. In addition, SAP's approach aims at providing greater service pricing transparency across the ecosystem by allowing the customer to plan their Read More

Demand Management RFI/RFP Template


Promotion Planning, Pricing and Profit Optimization, Forecasting, Merchandise Planning, Life Cycle Planning, Consensus Planning,Collaborative Planning, Sales and Operations Planning (S&OP), Vendor Managed Inventory (VMI) Replenishment, Event Planning, Metrics and Reporting, Demand Management Systems Architecture, Product Technology

life cycle gartner  Optimization Forecasting Merchandise Planning Life Cycle Planning Consensus Planning Collaborative Planning Sales and Operations Planning (S&OP) Vendor Managed Inventory (VMI) Replenishment Event Planning Metrics and Reporting Demand Management Systems Architecture Product Technology   This functional and technical requirement set template covers industry-standard functional criteria of Demand Management that can help you easily gather and prioritize your business needs in a simple and categorized excel Read More

Field Service Mobility: Warranty Management


In this white paper, the author discusses the real-life challenges faced by field technicians and how those technicians can be empowered with mobility solutions to improve field productivity, increase the accuracy of diagnostics, reduce warranty and invoicing cycle times, increase service revenues, and most importantly, improve the customer experience.

life cycle gartner  the author discusses the real-life challenges faced by field technicians and how those technicians can be empowered with mobility solutions to improve field productivity, increase the accuracy of diagnostics, reduce warranty and invoicing cycle times, increase service revenues, and most importantly, improve the customer experience. Read More

Real-life Examples of Killer App Marketing


Over the next decade, websites will diminish in importance and the webosphere will transform into an “app-o-sphere.” People will experience brands in a unified and interactive way regardless of what device they use. Learn about the four pillars of app marketing—acquisition campaigns, push messaging, in-app messaging, and cross-channel synchronization—and how to create killer app marketing campaigns.

life cycle gartner  life Examples of Killer App Marketing Over the next decade, websites will diminish in importance and the webosphere will transform into an “app-o-sphere.” People will experience brands in a unified and interactive way regardless of what device they use. Learn about the four pillars of app marketing—acquisition campaigns, push messaging, in-app messaging, and cross-channel synchronization—and how to create killer app marketing campaigns. Read More

The 70 Percent Solution: Fulfilling the Application Software Life Cycle


Application software companies unwittingly but consistently overlook significant portions of their application software life cycle, resulting in consistent under-performance of products and services, a reduced harvest, dissatisfied customers, and missed opportunities for growth. In fact, you could be neglecting up to 70 percent of the energy necessary to have your products reach and maintain peak performance throughout their life cycle.

life cycle gartner  Fulfilling the Application Software Life Cycle Application software companies unwittingly but consistently overlook significant portions of their application software life cycle, resulting in consistent under-performance of products and services, a reduced harvest, dissatisfied customers, and missed opportunities for growth. In fact, you could be neglecting up to 70 percent of the energy necessary to have your products reach and maintain peak performance throughout their life cycle. Read More

Improving CRM Investments: Optimizing the Customer Life Cycle with Intelligent Marketing Automation


Building customer relationships requires six key elements to be in place and working together to maximize your customer relationship management (CRM) investment. Because these strategies are synergistic, one missing piece can have an impact on the effectiveness of the other parts. Find out about the six components that can lead you to having—and using—a profitable CRM system that includes a marketing automation solution.

life cycle gartner  Investments: Optimizing the Customer Life Cycle with Intelligent Marketing Automation Building customer relationships requires six key elements to be in place and working together to maximize your customer relationship management (CRM) investment. Because these strategies are synergistic, one missing piece can have an impact on the effectiveness of the other parts. Find out about the six components that can lead you to having—and using—a profitable CRM system that includes a marketing automation Read More

Value Cycle Management: A Non-Linear Approach to Supply Chain Management


Companies are moving away from the linear production path of the supply chain to embrace value cycle management (VCM). VCM is the optimization of supply chain functions across all levels of suppliers, partners, and customers through the integration, collaboration, and synchronization of technology, data, and people-centric processes. Learn how companies can employ VCM to make business processes smoother, more productive, and more profitable.

life cycle gartner  Cycle Management: A Non-Linear Approach to Supply Chain Management Companies are moving away from the linear production path of the supply chain to embrace value cycle management (VCM). VCM is the optimization of supply chain functions across all levels of suppliers, partners, and customers through the integration, collaboration, and synchronization of technology, data, and people-centric processes. Learn how companies can employ VCM to make business processes smoother, more productive, and more Read More

Enabling Security in the Software Development Life Cycle


When companies discover new security vulnerabilities, they must retrofit the affected software with an appropriate patch and fend off the wrath of customers. Each newly discovered vulnerability results in a frantic patch, halfway deployed, and potentially opens up another hole. That’s why you should address security vulnerabilities during the software development process—before you get locked into a game of catch-up.

life cycle gartner  in the Software Development Life Cycle Enabling Security in the Software Development Life Cycle If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Cenzic Hailstorm has been architected to address the security issues through the complete software development life cycle (SDLC) . It provides a development environment for applications security architects to build policies that define how applications are to be tested. Source : Cenzic Read More

IP Phone Features That Will Make Your Life Better


Voice over Internet provider (VoIP) solutions are appealing for companies, but many haven’t yet discovered the perks of IP phones. Price is one factor in this hesitation—IP phones are often the highest cost component in migrating from a traditional system to VoIP. Learn how to identify the key features of IP phones and to ensure your employees can make proper use of them, so your employees’ working lives can be improved.

life cycle gartner  That Will Make Your Life Better IP Phone Features that will make your Life Better If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader.   In the face of this constant change, Tippit helps thousands of real phone system buyers make better decisions every day. We also help buyers assess vendors who can solve their specific business problems. Tippit's ability to track and measure the Telephony buyer's research, evaluation and purchase habits Read More

Arysta LifeScience


Arysta LifeScience, one of the largest privately held crop protection and life sciences companies in the world, needed a business intelligence (BI) and business performance management (BPM) solution that would give users access to information from multiple systems, across multiple business areas. Learn how TEC’s software evaluation and selection methodology helped Arysta select the winning solution in only three months.

life cycle gartner  held crop protection and life sciences companies in the world, needed a business intelligence (BI) and business performance management (BPM) solution that would give users access to information from multiple systems, across multiple business areas. Learn how TEC’s software evaluation and selection methodology helped Arysta select the winning solution in only three months. Read More

Customer Life Cycle Solutions: Strategic Alliances, Challenges, & User Recommendations


Collaboration between Amdocs and SAS, if truly committed to by both, should make it possible to collect and analyze information stored in these Amdocs' systems, and deliver the conclusions and recommendations to the operator's decision-makers in the form of graphs and practical reports.

life cycle gartner  Life Cycle Solutions: Strategic Alliances, Challenges, & User Recommendations Strategic Alliance with SAS Communication enterprises are under intense competition to secure customer loyalty and build greater profitability. Amdocs , a global leader in billing systems, customer care, and support has shifted its strategy, creating a more integrated, customer-centric solution designed to give communication service providers (CSP) a greater competitive edge. Its reinvented portfolio is designed to Read More