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A Tectonic Shift in Communications Customer Life Cycle Management
Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes to be the most important shift

life cycle gartner  Shift in Communications Customer Life Cycle Management Three Tenets of Amdocs' New Go-to-Market Strategy Amdocs (NASDAQ: DOX) recently unveiled a new marketing philosophy—one so significant that it is touted as the most important development since the company went public in 1998. Amdocs is an Israel-based company that provides billing systems, customer care, and support to communications companies throughout the world. Its corporate paradigm shift aims to give companies stronger, more profitable Read More...
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Documents related to » life cycle gartner


Front-to-back-office Integration: Improving Your Customer Life Cycle Management
Research shows that back-office connectivity is not addressed by many customer relationship management (CRM) solutions@meaning, customer data cannot be shared

life cycle gartner  Integration: Improving Your Customer Life Cycle Management Front-to-Back-Office Integration: Improving Your Customer Life Cycle Management If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. For more than 30 years, companies that have joined the Sage family have assisted small and midsized businesses with a wide range of business management applications and services. Source : Sage Software Resources Related to Customer Lifecycle Read More...
Business Agility for Communication Service Providers: A Few Simple Steps Are a Great Way to Start
In today’s market, customers have no patience for companies that let their size and complex product lines slow them down. The challenge for communication

life cycle gartner  application integration | application life cycle | application life cycle management | application lifecycle | application lifecycle management | soa architecture implementation | soa basics | soa benefits | soa best practices | soa bpm | soa business agility | soa certification | soa concept attribution | soa concept classification | soa concept clustering | soa concept specification | soa diagram | soa for business applications | soa framework | soa implementation | soa infrastructure | soa integration Read More...
Understanding the Planning and Deployment Requirements of Today’s Software-as-a-service Solutions
Midsize businesses are learning the hard way that most enterprise software-as-a-service (SaaS) applications are not truly on-demand, but instead require

life cycle gartner  initiatives. SAP offers a life cycle of services to help mid-size businesses evaluate, implement, run and adapt their SAP ByD solution. The SAP service portfolio has been designed with the main objective of reducing total cost of ownership, providing cost predictability and reducing project time, as well as minimizing the impact on constrained customer resources. In addition, SAP's approach aims at providing greater service pricing transparency across the ecosystem by allowing the customer to plan their Read More...
Is There Much More (Pro)Clarity In Microsoft’s BI Strategy Now? - Part 2
Part 1 of this blog series presented Microsoft’s official position on its recent notable change in business intelligence (BI) product strategy, whereby the

life cycle gartner  A New Lease on Life for Microsoft FRx? I believe that this change is also good for Microsoft FRx and Microsoft Dynamics . It will allow the Dynamics group to take applications that are incredibly important to its customers and extend their functionality. As I think about it, this was the only move for the FRx product suite that made sense. The product line was to have been superseded by MOPPS, but now remains in play after Microsoft reversing its decision from 2006. More than 130,000 businesses use the Read More...
Protecting Sensitive Information in Life Sciences Organizations: Top Three Misconceptions that Put Companies at Risk
Critical business processes in biotech and pharmaceutical companies involve highly confidential documents that need to be safely accessed by external partners

life cycle gartner  Sensitive Information in Life Sciences Organizations: Top Three Misconceptions that Put Companies at Risk Critical business processes in biotech and pharmaceutical companies involve highly confidential documents that need to be safely accessed by external partners and potential licensees. Poor security measures, based on a traditional view of data security, have led to high-profile security breaches. Discover new ways for life sciences companies to conduct important business securely without Read More...
TechExcel CRM
TechExcel Customer Suite is an integrated CRM solution focused on customer service throughout the customer life cycle. As a modular system, TechExcel can be

life cycle gartner  service throughout the customer life cycle. As a modular system, TechExcel can be deployed in its entirety or by model. Its features include process automation, knowledgebase management, workflow, and customer self-service. Read More...
IP Phone Features That Will Make Your Life Better
Voice over Internet provider (VoIP) solutions are appealing for companies, but many haven’t yet discovered the perks of IP phones. Price is one factor in this

life cycle gartner  That Will Make Your Life Better IP Phone Features that will make your Life Better If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader.   In the face of this constant change, Tippit helps thousands of real phone system buyers make better decisions every day. We also help buyers assess vendors who can solve their specific business problems. Tippit's ability to track and measure the Telephony buyer's research, evaluation and purchase habits Read More...
Product Life Cycle Management (PLM) in Process Part 2 Process PLM Motivation
This part of the series on Product Life Cycle Management in Process explores the business motivations by review business strategies.

life cycle gartner  Life Cycle Management (PLM) in Process Part 2 Process PLM Motivation Introduction In Part One of this series, we discussed Product Life Cycle Management as a proven concept in the discrete industries and as a growing concept in process. In this part, we explore the business motivations for PLM in process enterprises by reviewing business strategies. In part three, we will look at requirements for Process PLM decisions. The business strategies reviewed are: Accelerating Time-to-Market Increasing the Read More...
The State of Global Clinical Research Trials
New technologies and changing economic conditions have triggered a number of changes in the pharmaceuticals, life sciences, and biotech sectors. Increased

life cycle gartner  changes in the pharmaceuticals, life sciences, and biotech sectors. Increased global sales of life sciences products and growing demand for drugs present drug industry companies with a host of opportunities. However, the mandate for clinical trials has led to considerable inflation in their research and development (R&D) expenditure. The resolution lies in using emerging markets as an alternative to conduct these trials. Thanks to new technologies, the cloud, and social media/online portals, the Read More...
How to Make Life Interesting after Growing 30,700%
Vertical market maker Chemdex is reinventing itself as a B2B incubator. The purpose? More vertical marketplaces.

life cycle gartner  to Make Life Interesting after Growing 30,700% Event Summary Chemdex Corp. (NASDAQ: CMDX) announced that it will restructure itself with a new name and mission. The $30.8 million vertical marketplace company with lines in life sciences and medical chemicals and equipment will become an Internet incubator, leveraging its existing technology to build other vertical marketplaces. The new company will be called Ventro and will trade under the symbol VNTR. Market Impact It is hard to argue with the success Read More...
Customer Life Cycle Solutions: Strategic Alliances, Challenges, & User Recommendations
Collaboration between Amdocs and SAS, if truly committed to by both, should make it possible to collect and analyze information stored in these Amdocs' systems,

life cycle gartner  Life Cycle Solutions: Strategic Alliances, Challenges, & User Recommendations Strategic Alliance with SAS Communication enterprises are under intense competition to secure customer loyalty and build greater profitability. Amdocs , a global leader in billing systems, customer care, and support has shifted its strategy, creating a more integrated, customer-centric solution designed to give communication service providers (CSP) a greater competitive edge. Its reinvented portfolio is designed to Read More...
EXE Technologies Begins Life In The Public Eye
Undaunted by its negative bottom line, EXE resurrected plans for an IPO this year, proceeds of which will be used to fuel its newfound growth.

life cycle gartner  Technologies Begins Life In The Public Eye EXE Technologies Begins Life In The Public Eye S. McVey - August 7, 2000 Vendor Genesis A supply chain execution vendor specializing in warehouse management and Internet fulfillment, EXE Technologies emerged from the merger of Neptune Systems, Inc. and Dallas Systems, Inc. in mid 1997. Dallas Systems had built its WMS around the needs of retail and wholesale distribution companies while Neptune brought expertise in third party logistics (3PL) to the Read More...
TDWI Conference in Chicago: The BI-cycle Still Running
Recently, I attended the TDWI Conference in Chicago. This conference was a great opportunity to learn insights from the people who are involved in the industry.

life cycle gartner  well in the BI life cycle process because it can address data quality issues and problems in a fast manner, as well as it creates and publishes metrics for monitoring, and encourages data quality improvement. It seems that Datanomic has an interesting product on its hands. Corda I had the opportunity to talk to Alan Winters from Corda , which I haven’t done before. Corda has developed a set of products for data visualization purposes: Centerview, Popchart, and Optimap are interesting products that Read More...
Managing the Aches and Pains of Long Cycle Times: Automating Controls for Pharmaceutical Manufacturers
One of the biggest challenges (or business pain points) for pharmaceutical manufacturers (or life sciences companies) is the long cycles that are required for

life cycle gartner  and a shortened product life cycle. A delayed or lengthened cycle time can seriously affect the return on investment (ROI) for a given new drug or product. What can help? A software solution that implements automated controls that address compliance issues, including 21 CFR Part 11. How does 21 CFR Part 11 relate to product R&D and approvals? For all of the processes involved in getting a drug to market, strict policies must be established and followed by a company regarding the use of electronic Read More...

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