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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 limited access to the support module to use as a self service support


Business Agility for Communication Service Providers: A Few Simple Steps Are a Great Way to Start
In today’s market, customers have no patience for companies that let their size and complex product lines slow them down. The challenge for communication

limited access to the support module to use as a self service support  tool used by a limited number of experts to a broader based application that can be used by casual business users throughout the enterprise and, indeed, throughout the business network or ecosystem, to achieve greater levels of business agility. Introducing Cameleon edge With our Cameleonedge, we are proud to introduce an innovation we call process-based modeling, designed to help companies improve the development, deployment and management of service offerings throughout their business. Process-based

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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How to Choose a Manufacturing System


If you’ve worked for more than one manufacturing company, you know that each one is different. Different processes, systems, problems—all these variations mean you need a system tailored to your needs. And with so many available solutions, you could spend months looking at demos, and still not find it. However, you can start by asking yourself eight simple questions.

limited access to the support module to use as a self service support  program. This is a limited use of the software and does require some effort on your part to investigate the product's capabilities. How are the consultant's fees structured? Find out up front how your consultant handles hours, services, and billing. (See page 3 for more on figuring consulting costs). Can the consultant provide a complete service package? As part of your implementation, you'll need training, technical support, and many other services. Look for a reseller who will work with you from start Read More

Software as a Service beyond Customer Relationship Management and Sales


Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS). Vendors such as WebEx, Webcom, MCA Solutions, and Ariba are delivering applications as SaaS.

limited access to the support module to use as a self service support  ASP services. Those with limited investment capital and those that do not have an IT department Those that do not anticipate a high rate of change in the way they do business Those investing in an application to streamline costs rather than to enhance revenue Those that can jettison most of the organization's aged legacy infrastructure Those that lack resources for the rapid implementation of a distinct project that possibly does not require complex integration with existing applications (e.g., HR or Read More

The Quest for the Right Self-service Model: Enterprise Content Management Suite or Integrated Best-of-breed?


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limited access to the support module to use as a self service support  departmental purposes or for limited functionality should evaluate IBOB solutions. An initial point solution will likely meet the majority of requirements and future expectations, and expansions of functionality are likely to be solved with partners and the integrated modules that these vendors offer. The bottom line is this: Both IBOB solutions and ECM suites enable organizations to increase productivity and improve performance by providing access to content stored in silos, as well as the ability to Read More

Cloud Computing Forecast—50% Chance of 483s! 3 Things You Should Do To Weather the Storm


And unfortunately, many casual users do not understand the full impact of their actions in the new computing frontier called the cloud. For those in life sciences companies, deploying solutions in the cloud may lead to unintentionally violating FDA regulations if the proper steps have not been taken to ensure FDA compliance.

limited access to the support module to use as a self service support  the possible exception of limited user-specific application configuration settings. Platform as a Service (PaaS) . The capability provided to the consumer is to deploy onto the cloud infrastructure consumer-created or acquired applications created using programming languages, libraries, services, and tools supported by the provider. The consumer does not manage or control the underlying cloud infrastructure including network, servers, operating systems, or storage, but has control over the deployed Read More

Attenda Limited


There are currently no details available for this vendor. However, we are working to update this vendor’s information in our database as soon as possible. Please check back again.

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Self Service Business Intelligence


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A Green Guide to Streamlining Field Service Operations: Saving Money . . . and the Planet


With three primary “green” benefits to implementing cutting-edge field service technology solutions, every company—across any industry—can justify the effort based on the specific priorities that speak to it. In this analysis, we will review each of these benefits, outlining the range of advantages and concrete ROI. Regardless of a company’s priorities, this multi-layer list of benefits makes the decision a clear one.

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6 Reasons to Switch to Cloud-based Expense Management


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Brewing Up a Better Schedule for a Product with Many Variables


For the coffee producer Mother Parkers, scheduling coffee production across two plants was an ever-increasing challenge. Mother Parkers decided to take proactive steps toward consolidating its day-to-day scheduling data by engaging Supply Chain Consultants (SCC) to help. SCC applied its scheduling algorithms to improve schedule attainment, visibility, and stability—exactly what Mother Parkers needed.

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Charting a Better Course for Your Business: Eight Rules for Investing in a New Accounting System


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