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Recognition for IP Telephony Open Source Style
I've seen a lot of press about the open source telephony system, Asterisk. Although I haven't worked in the telephony world for some time, I remember what it

linux training center  can download a specialized Linux distribution that installs as an easy-to-set-up PBX system. Since TEC's current newsletter issue is focusing on telephony issues, I figured I'd post a bit about the open source side. The Asterisk project originates with a company called Digium , which looks like the center of a whirlwind of related activity. IP telephony vendors claim that one of the benefits they offer is a reduction in costs that would normally be incurred from toll services, and this message is Read More
Business Process Outsourcing (BPO)
Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact cen...
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Documents related to » linux training center


Demand at the Fount of Open Source Part Two: A Primer Based in Demand Trends
Organizations globally, are contributing to increased demand for Free and open source software but vendors may not yet be meeting this demand. This article

linux training center  to increase, demand for Linux support ought to increase, so the number of trained professionals will need to grow. FOSS providing companies such as Red Hat and Novell both offer specialized training and certifications, plus there are independent organizations offering training, such as the Linux Professional Institute . It is disingenuous though, to only mention the number of trained professionals when considering support. The issue is how does a company get ongoing support when it has a problem? As Read More
Ask the Experts: Is Hosted CRM Really the Right Option for You?
We submitted this question to our analyst team to get their collective opinion. Read on to find out what they had to say.Leslie SatensteinWith the advent

linux training center  Any operating system (Mac, Linux, XP, Vista) that can host a Web browser can be used as the application interface. CRM hosting is a business that allows one company to provide an application at lower cost than having the same application executing on a local system. The support costs are shared amongst the clients and the host, the licensing costs for the host are lower because of economies of scale, and the client thus benefits. Remote hosting does and will work for most companies because the data to be Read More
TEC Talks to OpenMFGFree and Open Source Software Business ModelsPart Two: OpenMFG
TEC spoke with the President and Chief Executive Officer of OpenMFG, Edward L. Lilly, Jr., to find out how OpenMFG is leveraging commodity Free and open source

linux training center  source platforms such as Linux and the PostgreSQL database. Finally, we talk with Jorg Janke, founder and project leader of the Compiere ( www.compiere.org ) ERP and CRM solution. Compiere, like OFBiz, is an open source project. Compiere runs on a combination of open source and proprietary platforms. This is Part Two of a three-part series. Part One was based on a discussion with David Jones, leader of the Open For Business project and Part Three is based on a discussion with the Compiere project leader, Read More
Help Selecting Open Source Consulting Services
Enterprise software analyst firm, Technology Evaluation Centers (TEC) recently launched its FOSS Evaluation Center (fossevaluation.com), which lets end

linux training center  solutions based on the Linux platform in Q3 2003 made up 9.5% of TEC's demand pool; however, that number increased to 10.8% in Q3 2004. Open source database platform demand went from 4% in Q3 2003 to 10.1% in Q3 2004. This signifies that the customers will need to rely on solid research for their software selection projects. With an open source implementation or migration, more is involved than simply discerning the right software features. Open source solutions are apt to offer industry-specific Read More
MainWin for Linux - NT Apps without NT
Business software solutions provider Mainsoft Corp. is moving its MainWin product, a Windows platform developed for UNIX, to the realm of the Linux open-source

linux training center  for Linux - NT Apps without NT Event Summary October 20th, 1999 - Business software solutions provider Mainsoft Corp. will be offering its MainWin product, a Windows platform developed for UNIX, to the realm of the Linux open-source operating system. The move will, according to Mainsoft, accelerate the growth of Linux in the enterprise by expanding the development rate of business-critical applications available for the open-source environment. MainWin for Linux, expected to be offered in a Read More
Case Study: Trillium Health Center
For Trillium Health Center, one of Canada’s largest community hospitals, getting the right information to the right people at the right time is essential to

linux training center   Read More
The Roaring Penguin Training Network
A recent paper presented evidence that Bayesian filtering could be effective using a shared Bayes database, even among hundreds or thousands of different users.

linux training center  Roaring Penguin Training Network Roaring Penguin's CanIt® software solutions will stop spam before it reaches your mail server. CanIt products provide per user Bayesian analysis including access to the RPTN Bayesian training database. Source: Roaring Penguin Software Resources Related to The Roaring Penguin Training Network : Bayesian Spam Filtering (Wikipedia) Email Filtering (Wikipedia) The Roaring Penguin Training Network Bayesian E-mail Filtering is also known as : Bayesian Approach to Filtering Read More
Deploying High-density Zones in a Low-density Data Center
New power and cooling technology allows for a simple and rapid deployment of self-contained high-density zones within an existing or new low-density data center

linux training center  high-density zones,low-density data center,data center cooling density zones,data center infrastructure density zones,data center efficiency,high-density zones data center dynamics,data center designs high-density zones,apc data center,low-density power cooling infrastructure Read More
SAP Student Academy Introduces Online Training Program for University Students
SAP has announced that it now offers online training for university students. Upon completion of training programs, students may obtain SAP certifications. The

linux training center  Student Academy Introduces Online Training Program for University Students SAP has announced that it now offers online training for university students.  Upon completion of training programs, students may obtain SAP certifications. The initiative sustained by the SAP Education organization and the SAP University Alliances program is meant to address the work market demand for SAP-accredited professionals. The program includes core SAP certifications, which track market categories like business Read More
NetSuite Unveils New B2B Customer Center for SuiteCommerce
At SuiteWorld 2014, NetSuite unveils a new business to business Customer Center to boost online commerce, and TEC's P.J. Jakovljevic is there to bring you the

linux training center  industry watch, erp, distribution, e-commerce, b2b, b2c, omnichannel, netsuite, suitecommerce Read More
Call Center Buyer’s Guide for Small and Midsized Businesses
If you'd like to know how a call center solution can boost revenues and enhance customer service, the call center buyer's guide for small and midsi...

linux training center  call center buyer guide small midsized businesses,call,center,buyer,guide,small,midsized,businesses,center buyer guide small midsized businesses,call buyer guide small midsized businesses,call center guide small midsized businesses,call center buyer small midsized businesses. Read More
The Truth about Agent Training and Turnover in the Contact Center
Assumption: Call center turnover will always be higher than you want, no matter what you do. If this is true (and a mounting body of research suggests it is

linux training center  Truth about Agent Training and Turnover in the Contact Center Assumption: Call center turnover will always be higher than you want, no matter what you do. If this is true (and a mounting body of research suggests it is), you’ll need to complement rewards such as bonus pay, flex time, and public recognition with other means of getting the most productivity from your agents before they head for greener pastures. Read More
25% Less Learning Time? Find the Right Approach to Training
A key challenge in software implementation is getting the end users up to speed with a new system. Training just doesn’t seem to work—or is not fast enough. But

linux training center  Less Learning Time? Find the Right Approach to Training A key challenge in software implementation is getting the end users up to speed with the new system. My experience has been that training is more often a failure than a help. At my last job, I found people doing astounding work-arounds to get their work done because they didn’t know how to use the system. There is a surprising but valid reason that managers skimp on training of all types. They don’t think training works. In many cases they are Read More
Making SOP Training More Effective
Standard Operating Procedures (SOPs) are critical to efficient operations, quality control, and regulatory compliance. Yet many recent FDA violations have

linux training center  SOP Training More Effective Standard Operating Procedures (SOPs) are critical to efficient operations, quality control, and regulatory compliance. Yet many recent FDA violations have focused on firms’ failure to properly use SOPs. This paper reviews best practices for the life science industry for training on SOPs. Specifically, how the latest learning management technology has the potential to improve learner retention through automated assessments. Read More

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