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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 liquidity crm


Intentia Braces For Its Ongoing Roller-Coaster Ride Part 1
Intentia remains solid, with a broad product portfolio footprint and a slight increase in revenue, despite vacillating financial results. The company still

liquidity crm  million (~$29.7 million), while liquidity continues to exceed borrowings. In addition to the cash position, the company disposes with an undisclosed (for competitive reasons) notable amount of available cash within its borrowing facilities. Still, license revenue was down by 11% to SEK 211 million (~$20.2 million), while consulting revenue was up by 8% to SEK 673 million (~$64.5 million) despite the lower number of billable days during the quarter. Total revenue of SEK 903 (~$86.5 million) represents a 3%

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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CDC Software Wins at the Pivotal Auction. Now What? Part One: Event Summary


While Pivotal might have temporarily mitigated its protracted troubles by having the privilege to choose between three potential suitors, the time for some decisive moves is now, given that competitive pressures will not go away, but rather will intensify.

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What Small Businesses Need to Know in Today’s Regulatory Environment


Today, entrepreneurs running small-to-medium sized businesses face daunting tasks that just a few years ago were not existent. The complexities of the business world have created new risks, a myriad of regulations, and complex reporting requirements that can overwhelm any organization. Owners and managers of all enterprises, even smaller private businesses, need to be cognizant of both the spirit and the letter of the law. How does a smaller organization, with limited resources, cope with all of this? How do they stay abreast of the additional changes that are on the way? In this guide, Pete Russo of the Entrepreneurial Management Institute at the Boston University School of Management outlines the pitfalls and steps, but also looks at effective solutions for private companies.

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Industri-Matematik Faces Uphill Climb


Wracked by negative earnings, shifting infrastructure, and pending litigation, Industri-Matematik International Corporation (NASDAQ: IMIC) faces a difficult time in its history. The Stockholm-based Supply Chain Execution (SCE) vendor has experienced a sharp decline in license revenues over the last four quarters, generating a scant $1.6 million in the most recent quarter - its lowest in nearly four years. Hoping to attract new demand for its products, IMI recently unveiled VIVALDI, a suite aggregated from its flagship application, System ESS, newly developed supply chain management components, and recently acquired customer relationship m

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NetSuite Had a Sweet IPO. Now What?


The end of 2007, at least in the space that I cover, has certainly been "the most wonderful time of the year" for one vendor - NetSuite. True, prior to that, Deltek had a decent initial public offering (IPO) , and possibly even more important, a stellar Q3 2007 quarterly report thereafter. However, on December 20, 2007 NetSuite Inc., a vendor of on-demand, integrated business management

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Customer Relationship Management Showdown: Microsoft Dynamics CRM vs. Oncontact CRM vs. SageCRM


For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer service and support. To eliminate any chance of bias and to ensure a level playing field, all the criteria that make up these three modules in our CRM Evaluation Center were given equal weight and priority. In other words, no area of functionality was treated as being more important than any other.

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Customer Relationship Management (CRM)


Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.

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Maximizer CRM: Customer Relationship Management (CRM) Competitor Analysis Report


This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria.

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Maximizer CRM 12: Salesforce Automation Certification Report


Maximizer CRM 12 is now TEC Certified for online evaluation of salesforce automation (SFA) solutions in the Customer Relationship Management (CRM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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Agile ERP Vendor Ditches a Microsoft Dynamics CRM Alliance for, well, its own CRM Solution (Part I)


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8 Essential CRM Best Practices-an Executive Guide


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