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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 list company with rfq in us


Chatting with TradeStone Software @ NRF BIG Retail Shows - Part 1
Some signs of a modest economic recovery and cautious optimism are shyly popping out, although they might be only be crumbs of comfort for many unemployed

list company with rfq in us  and exhibit. For an exhaustive list of this year’s exhibitors, see  here . To be fair, the 2009 show had a number of intriguing  BIG Ideas Sessions  at the expo floor . Perhaps the dour economic environment and an acute sense of urgency at the time inspired software and hardware vendors and retail consultants to work harder to explain their value proposition? In any case, one great 2009 session was from Kurt Salmon Associates (KSA) , which has meanwhile resulted in my well-read series entitled

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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The Benefits of Focusing on a Niche and Serving it Well: EcFood - A Dot-com Making It


ecFood is a strategic sourcing vendor focused on the industrial food market. Its recent financial results prove that being highly focused can bring value to the target market and success to a "dot-com".

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The Lexicon of CRM - Part 3: From R to Z


CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, we continue the Lexicon of CRM

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Is Fourth Shift Succeeding in Providing 'Complete Customer Care'?


On July 25, Fourth Shift Corporation and SupplierMarket.com announced a partnership that will enable purchasing professionals to locate ideal trading partners, submit RFQs for new contracts, and receive the results of reverse auctions, all from their familiar Fourth Shift vendor operations, manufacturing planning and scheduling, and product definition screens. Earlier, on July 18, Fourth Shift Corporation reported a loss of $.37 per share for the second quarter ended June 30, 2000.

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INFIMACS Becoming Ever More RELEVANT For Project-Based Industries. Part 2: Market Impact and User Recommendations


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OutlookSoft Case Study: US Sugar Corporation


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Micron to Push "Subscriber Computing" Rentals 'R' Us?


Personal computer maker Micron Electronics said Tuesday it will spend $210 million on its "subscriber computing" initiative, under which subscribers will be offered packages of services and billed one rate for the entire package.

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Italian Men's Clothing Design and Manufacturing Company Selects Microsoft Dynamics AX for Its US Operations


Canali, word-famous Italian men's clothing brand, has selected Microsoft Dynamics AX for its US operations. Business in North America must be going quite well, as the company has decided to implement an enterprise resource planning (ERP) software application that would serve the entire region. All Canali's factories are in Italy (and the fact that it has not moved its manufacturing operations

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Persistent Systems Pvt Ltd


A leader in outsourced software development, Persistent Systems provides an on-demand engagement model. Founded in Pune (India) in May 1990, Persistent focuses on the business of outsourced software development, with a repertoire of projects throughout the product lifecycle.

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Best Practices for Managing Just-in-Time Production


Find out in the Focus brief Best Practices for Managing Just-in-time Production.

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What Does the “M” in PLM Really Mean?


In the two previous blog posts (What Does the “P” in PLM Really Mean? and What Does the “L” in PLM Really Mean?) I discussed the object being managed within the product lifecycle management (PLM) methodology. Now, it is the time to move on to the last word—“management.” Management is such a general term nowadays, that simply looking at it won’t give you much idea of what it is about in the PLM

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