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Customer Relationship Management (CRM)
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
 

 list computer company in singapore


Pronto Software, ERP Vendor
Pronto Software@Australian vendor of software meeting the needs of a range of vertical industries such as retail and food and beverage@wants to ensure it

list computer company in singapore  ERP Compatible Software | List of ERP Software | Best Open Source ERP Software | Pronto ERP Software for Manufacturing | Ebestmatch Help ERP Vendor Software | TEC Ebestmatch Decision Support System | Pronto Value-added Resellers | Partnerships with Value-added Resellers | TEC VAR | TEC Vendor Showcase | ERP Software Selection Criteria | ERP Software System Comparisons | Enterprise Software Providers | Pronto Comparison ERP Software System | Types of Enterprise Software | ERP Software Assessment |

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Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Repo... Get this template

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Start evaluating software now

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Customer Relationship Management (CRM)
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...

Documents related to » list computer company in singapore

Geac Hopes To See System21 Shine Again Like 'Aurora'


By stabilizing its financial situation and by focusing on customer service beyond reproach and on its major product’s collaborative enhancements, in part through acquisitions, Geac hopes to overcome a lingering general feeling that it had passed up an opportunity to be a top-notch applications vendor.

list computer company in singapore  possesses an impressive customer list (nearly 400) including, Cisco Systems , Chase J.P. Morgan , Merck , AstraZeneca and Office Depot . Moreover, the two companies already share several customers, including Alliance Capital Management and SUPERVALU , as well as a healthy prospect pipeline. Extensity has annualized revenue of $20 million, 175 employees, no debt and is expected to hold approximately $37 million in cash and cash equivalents at September 30, 2002, excluding transaction costs. Extensity's Read More

Outsourcing 101 - A Primer


Outsourcing is a very diverse topic, and there are many different outsourcing options and outsourcing service providers to choose from. Companies are telling TEC that they need a clearer picture of outsourcing, its potential benefits, and common pitfalls. They want examples of different types of outsourcing and advice on whether outsourcing is right for them. This primer addresses these questions.

list computer company in singapore  the work activities. The list of reasons include Lower costs (or lower total costs). Sometimes achieved through lower wages costs, but also through economies of scale by providing the same service to multiple companies. Improve service. Often, better educated or skilled people perform the task, and thus perform it better. Obtain expert skills. An outsource firm is allegedly an expert in that particular activity, and thus should be able to do it better than the customer. Improve processes. Given that Read More

Can Webplan Reconcile Planning and Execution? Part One: Event Summary


According to the early signs, it appears that key elements of Webplan's business plan are producing results with dividends. These elements involve positioning itself as a response management player with new pricing and packaging that provides an aggressive entry point and fixed priced, fixed duration implementations; leveraging partnerships with enterprise applications vendors; and investing in field operations in North America and Asia with an expanded distribution model to include both direct and indirect global sales.

list computer company in singapore  verticals to its customer list. These included Coty Inc. , a global manufacturer and marketer of personal fragrances, cosmetics, and skin treatments; and Thomas Built Buses , a manufacturer of commercial transit buses, school buses, and specialty vehicles. The Asia Pacific region has especially shown major growth potential for Webplan, as a large number of electronics and other discrete manufacturers in the region have found a need for its software. This is Part One of a four-part note. Parts Two and Read More

PegaWorld 2011 Revisited


How did Pegasystems avert disaster and become one of the fastest growing technology companies? The business process management (BPM) vendor started delivering software that users could change relatively easily. TEC Principal Analyst P.J. Jakovljevic takes a close look at Pega BPM and how this customer-centric software with its unique approach to process execution and modeling has contributed to Pegasystems’ success.

list computer company in singapore  a few (see full list of sponsors ). These partners have made significant investments in their Pega practices. PJ: What were the major highlights in 2010, and what do you expect in 2011, regarding demand for your solutions across different territories and product lines/modules? AT: In addition to 30 percent growth, 2010 was marked by embedding predictive analytics in our product to improve customer-facing interactions. As far as new industries go, we’ve made some notable forays in oil & gas and life Read More

In Defense of Data Centers: The Positive Role IT Can Play in the Greening of Business


Corporate concern for the environment is no longer just an issue of compliancy. Businesses are becoming increasingly concerned about how much energy is required by their IT operations, especially by their data centers. Greening IT starts in the data center: find out how data center consolidation—and other solutions—can help you reduce energy consumption, and even increase productivity and efficiency.

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Best Practices for Managing Just-in-time (JIT) Production


Just-in-time (JIT) manufacturing “is not procrastination, but making a commitment once the scales are tipped in the favor of certainty.” How do you keep your company from falling prey to the “deer-in-the-headlights” syndrome and suffering from decision failures? In this guide, experts share their top seven best practices for deftly managing JIT manufacturing.

list computer company in singapore  just-in-time production,just-in-time manufacturing,JIT manufacturing,JIT best practices Read More

Best-in-class Marketers Drive Enhanced Customer Loyalty


The path to a complete view of the customer lies not in eliminating data sources but in integrating them and providing access that is easy to navigate and always available. This report explores how top-performing companies are capturing, integrating, managing, measuring, and acting on valuable customer data throughout the entire customer lifecycle, to maximize customer loyalty and achieve best-in-class bottom-line results.

list computer company in singapore  best-in-class customer relationship management,cross-channel customer loyalty,best-in-class cusotmer experience management,retail crm best practices,best-in-class customer loyalty,360-degree view of the customer,360 degree view of the customer,crm best practices,360 degree view,customer management relationship,retail best practices,business relationship management best practices,customer retention best practices,customer management crm,crm customer management Read More

Microsoft Throws in the Towel in the Instant Messaging Wars


REDMOND, Wash. (Bloomberg) - Microsoft Corp., the world's largest software maker, has stopped linking its instant messaging system with America Online Inc.'s instant electronic-mail program, the companies said.

list computer company in singapore  application from either site listed in the preceding paragraph. Instant Messaging is here, and here to stay. AOL will gain market share in IM users and in turn, will realize increased sales from their site (probability 90%) While Microsoft has stopped linking, this does not mean that it is permanently out of the growing IM market. In time, a standard will arise, and when it does, count on Microsoft being there (probability 95%). Read More

Garbage In, Garbage Out


We have all heard the phrase: “garbage in, garbage out.” When any company evaluates a customer relationship management (CRM) system, this is always one of the first expressions to come up. And yet we see company after company for which this is the exact problem. How can you make sure that this doesn’t happen to you?

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Success in the New Economic Reality


In today’s challenging economic environment, no company can afford to be rash. But can the “do nothing” approach really pass as sound business strategy? As in the best of times, companies need to understand the nature of the pressures they face and take clear action to address them head-on. Discover how to see clearly, think clearly, and act clearly—focus your energy on developing clarity and transparency in your company.

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Competing in a Big-box World: How Retailers Can Leverage Technology to Thrive in Today’s Retail Environment


Industry analysts and retail executives agree that, although competitive prices are a must, “low price” as a leading strategy will no longer lead to long-term business success. To successfully compete, midsized retailers must carve out a niche based on creative strategies, including better and more localized product assortments, flawless price management and execution, and optimized inventory down to the store level.

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JDA Enables Retail In-Store Picking


While omnichannel retail has created multiple sales opportunities for retailers, it has created havoc in their stores and upstream supply chains. Challenged with enormous e-commerce purchasing volumes, retailers are looking at how they can effectively manage the picking of e-commerce orders to truly provide the ‘buy anywhere, fulfill anywhere, and return anywhere’ experience. Find out how one software vendor is helping retailers address this challenge.

list computer company in singapore  NRF, JDA Software, JDA in-store picking, omnichannel retail, retail in-store picking, JDA, RedPrairie, distributed order management, Retail In Sync, POS Read More

2011 HR Technology Conference & Expo (Day 2): What Happens in Vegas Shouldn’t Have to Stay in Vegas


Day two of the 2011 HR Technology Conference @ Expo was an 8-hour marathon of talking with software vendors and attending various conference learning sessions. Here’s a brief look: Naomi Bloom (Managing Partner at Bloom and Wallace) and Jason Averbook (Co-Founder @ CEO of Knowledge Infusion) kicked off the day with The Great Technology Debate on the topic of HR technology—what we’re seeing and

list computer company in singapore  than 2,000 people attentively listened as these two leading industry experts went head to head. Both stated that though organizations may manage the various facets of HR and talent from different technical perspectives, all are after the same end result—better data and better business outcomes. When asked about where this area is headed, these experts agreed that talent management (a term that Naomi Bloom would rather refer to as strategic resource management) should be separate from the traditional HR Read More

Future Trends in Wholesale Distribution—Part 2: Outside-In Omnichannel Fulfillment


The TEC Vendor Challenge was in full swing last week, with 2 days' worth of vendor demonstrations from Epicor, IBS, Infor, Microsoft, NetSuite, SAP, and VAI, as well as presentations and dynamic discussions. Part 1 of this series ran down the highlights on how disruptive innovations are changing the landscape of the wholesale distribution industry. This post recaps the panel presentation.

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