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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 list countries united states outsources


Zooming into an Inventory Free Flow
FreeFlow, a provider of business services with a patented technology, aims to help companies improve product life cycle profitability by providing a unique

list countries united states outsources  S&OP process, providing automated list upload and approval routing capabilities. Password security access gives executives control over update capabilities for inventory quantities and pricing. The dashboard provides executives with at-a-glance views of key metrics such as product revenue performance, price recovery performance, and margin analysis of active and idle inventories by region or by product. Automated triggers notify executives of critical changes and provide significant time savings that woul

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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Step Up to Lean Manufacturing-Make Value Flow Through Your Bottleneck


Manufacturers everywhere are turning to “lean manufacturing” to help them combat competition from low-cost countries and meet the increasing demands from customers for shorter lead times, more product variety and smaller orders. Lean manufacturing is a philosophy that focuses on customer value-adding activities, elimination of waste and continuous improvement in order to meet pull-driven customer demand.

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Case Study: Procter & Gamble


Procter and Gamble has operations in over 70 countries and more than 100,000 employees worldwide. Due to the competitive global consumer products industry, P&G faced the challenge of quickly sharing new product information and building skills in key areas—on disparate learning management systems (LMSs). Read about the LMS the company implemented for a faster pace of global learning and time to market, and reduced costs.

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Case Study: BWSC


Engineering firm Barge Waggoner Sumner & Cannon, Inc. needed to collaborate more efficiently across its 11 offices in the eastern United States. The firm chose ProjectWise collaboration software for engineering content management, content publishing, and design review, and integrated it with Microsoft® Office SharePoint® Server 2007, to manage business processes and documents in a distributed environment. Find out more.

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Grain Hill Corporation Selects a New ERP System


Grain Hill Corporation is Central America's leading rice producer and trader. It needed to replace the five platforms it had running across three countries of operations with a new enterprise resource planning (ERP) system. Find out how Technology Evaluation Centers' (TEC's) impartial approach and best-practice software evaluation and selection methodology helped Grain Hill find the best ERP system for its needs.

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Action Plan for PCB Fabricators in North America and Europe


The printed circuit board (PCB) manufacturing market has changed, as production shifts from Europe and North America to countries in Asia. As markets migrate to these low-cost suppliers, how can a PCB manufacturer in Europe or North America compete? The best opportunities lie in high value-added products and services that can’t be easily duplicated. Learn more about taking the lead with new technologies and processes.

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Xchange Adds To The List Of CRM Point Solutions' Casualties


Xchange's protracted troubles and its recent inglorious demise and subsequent auctioned sellout may prove the fact that the CRM point providers without a clear differentiating value proposition and without enough resources have not much to look for out there in the long run other than to find an honorable exit strategy.

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Case Study: Cisco Systems


Cisco, a provider of networking solutions for the Internet, has more than 225 sales and support offices in 75 countries. Quickly and effectively integrating new employees from over 25 acquisitions was a headache without a single platform for its learning systems. Learn about the scalable, Web-based learning management system Cisco deployed, and how the solution even helped deliver a faster time to market for new products.

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Case Study: Invacare


Invacare sells made-to-order (MTO) home medical equipment in 20 European countries. To shorten the product launch cycle, optimize the order process, and streamline spare part sales, Invacare chose the Cameleon Commerce Suite. Learn how integrating this e-commerce solution—with product configuration functions—with its enterprise resource planning (ERP) system helped Invacare reduce costs and increase customer satisfaction.

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Falcon Aviation Selects Ramco


Ramco Systems continues to make major forays in the Middle East. The Middle East and Africa is the third largest market for Ramco after India and the United States, accounting for 23 percent of the overall revenue in fiscal 2013-14. Ramco has announced its 65th aviation customer—the Middle East-based Falcon Aviation Services.

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Entrust


Entrust [NASDAQ: ENTU] secures digital identities and information for consumers, enterprises, and governments in 1,700 organizations spanning 60 countries. Leveraging a layered security approach to address growing risks, Entrust solutions help secure the most common digital identity and information protection pain points in an organization. These include secure socket layer (SSL), authentication, fraud detection, shared data protection, and e-mail security. Entrust's first public-key infrastructure—the world's first commercially available PKI—was released in 1994. Now in its seventh edition, The Entrust Authority PKI product portfolio is now in its seventh edition. The company's worldwide headquarters is located in Dallas, Texas (US), with offices in Australia, Canada, China, Germany, India, Japan, Argentina, and the United Kingdom (UK), as well as other locations in the US (Virginia and California).

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