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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 list of competencies


Infinium Returns To Its Core Competencies To Succeed Part 2: Challenges and User Recommendations
Despite solid horizontal ERP functionality, product flexibility, and very good customer service, Infinium's challenge remains its lack of mind share and brand

list of competencies  Infinium in a short list of an enterprise application selection for mid-market and low-end Tier 1 companies (with $50 million -- $2 billion in revenue) as well as for divisions of Fortune 1000 companies within its announced industries of focus. Infinium should still be included on any package selection long list within the transportation, retail, and financial services where financial, human resources/payroll, and basic material management are the main pillars of an enterprise application. If an

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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Analysis of Lawson Delivering New Retail Analytic Capabilities


On January 17, Lawson Software announced new comparative sales analyzer capabilities within its advanced suite of retail analytic applications. Comparative (comp) sales functionality, available in Lawson release 7.3.2 scheduled for the Fall of 2000, enables retailers to easily maintain, analyze and report on comparative sales and other key business metrics.

list of competencies  Lawson in a long list of an enterprise application selection to mid-market and low end tier 1 companies (with $100M-$2B in revenue), based on a very deep understanding of customers' needs within the following industries: Financial Services; Healthcare; Professional Services; Public Sector; Retail; Wholesale Distribution; and Publishing. Organizations seeking a Web-based solution and out-of-box functionality with little or no re-engineering effort may wish to evaluate Lawson. As for the new added Read More

State of the Market: HR


More than ever, executives are looking to transform human resources (HR) from a seemingly low-priority function into a strategic part of the business. This state of the market report from TEC discusses the challenges that small to medium businesses (SMBs) face when recruiting, hiring, and managing staff. It also features information about the latest human resources information system (HRIS) offerings for the SMB market.

list of competencies  had upheld a wish list for changes and enhancements they wanted to see in the next generation Lawson Talent Management Suite solution. Business Issue For example, their limited IT staff required a faster applicant tracking system that could stand on its own, with best-of-breed features, according to Jo-Anna Rubin-Berman, Vice President of Human Resources at Commerce. 'We also wanted a system that was faster and easier for our applicants and recruiters to use, our IT staff to configure and brand for our Read More

The Post-implementation Agility of Enterprise Systems: An Analysis


Very few companies really run standard software applications as "standard" products, since every business changes constantly. In fact, these companies have found that the agility they wish to attain is in direct conflict with the rigidity of their enterprise systems.

list of competencies  support; and an extensive list of software, services, and technology partners. A good example might be SAP's application management platform, SAP Solution Manager , which offers improved processes and tools for managing SAP applications portfolios. By providing tools, integrated content, services, and best practices from SAP, this centralized platform aims at helping customers implement, operate, and monitor applications with improved visibility across the entire SAP landscape. Yet the current state of Read More

The Benefits of Next-generation ERP


Rapid changes in the market and in customer needs mean small to medium businesses (SMBs) must work harder to stay competitive. Setting and achieving goals in this economic environment is increasingly difficult. Upgrading to a next-generation enterprise resource planning (ERP) can be a way to manage change—and even benefit from it. Learn more about how to customize an on-demand ERP solution that’s right for you.

list of competencies  Demand delivery and transaction list reports   Tender Management   Manage sales / purchasing tender operations Track biddings associated with tenders Define consortiums and joint-ventures Specify tender methods Manage tender documents effectively Specify non-conformity and cancellation reasons for tenders Specify commission members Specify contacts, contractors, and target suppliers for a tender Specify required tender documents Define administrative specification information Specify quotations for Read More

The Best of Both Worlds: Gain Flexibility through Multiple Models of Software Delivery


Lower IT costs, faster return on investment (ROI), and better security—just a few of the promises the software-as-a-service (SaaS) business model makes. SaaS can help small-to-medium businesses manage customer service and support cost-effectively. But there are a few concerns to consider if you’re thinking of an on-demand service. A vendor that offers the best of both on-demand and on-premise solutions may be the answer.

list of competencies  Best of Both Worlds: Gain Flexibility through Multiple Models of Software Delivery Lower IT costs, faster return on investment (ROI), and better security—just a few of the promises the software-as-a-service (SaaS) business model makes. SaaS can help small-to-medium businesses manage customer service and support cost-effectively. But there are a few concerns to consider if you’re thinking of an on-demand service. A vendor that offers the best of both on-demand and on-premise solutions may be the Read More

Instead of Discounting, Back Some Value Out of Your Proposal


Last minute discounting has become so prevalent that many companies have come to depend on it as their default sales strategy. Employing a go-to-market strategy of being the lowest cost provider is one thing, but dramatic, tactical discounting on every deal will erode your company's margins and leave you digging a deeper and deeper hole in which your company will ultimately bury itself.

list of competencies  of Discounting, Back Some Value Out of Your Proposal Introduction Last minute discounting has become so prevalent that many companies have come to depend on it as their default sales strategy. Employing a go-to-market strategy of being the lowest cost provider is one thing, but dramatic, tactical discounting on every deal will erode your company's margins and leave you digging a deeper and deeper hole in which your company will ultimately bury itself. I don't want to give you the impression that Read More

Eco-mode: Benefits and Risks of Energy-saving Modes of UPS Operation


Many newer uninterruptible power supplies (UPS) systems have an energy-saving operating mode known as “eco-mode” or by some other descriptor. Nevertheless, surveys show that few data centers actually use this mode, because of the known or anticipated side effects. Unfortunately, the marketing materials for these operating modes do not adequately explain the cost/benefit tradeoffs. This paper shows that eco-mode provides a reduction of approximately 2% in data center energy consumption and explains the various limitations and concerns that arise from eco-mode use. Situations where these operating modes are recommended and contraindicated are also described.

list of competencies  mode: Benefits and Risks of Energy-saving Modes of UPS Operation Many newer uninterruptible power supplies (UPS) systems have an energy-saving operating mode known as “eco-mode” or by some other descriptor. Nevertheless, surveys show that few data centers actually use this mode, because of the known or anticipated side effects. Unfortunately, the marketing materials for these operating modes do not adequately explain the cost/benefit tradeoffs. This paper shows that eco-mode provides a reduction of Read More

CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part One: The CRM Selection Challenge


Two of the greatest challenges IT decision makers face when selecting a CRM package is first, having a comprehensive understanding of their functional and technical requirements and second, identifying the vendors that best match their requirements. This article will focus on determining the functionality and technology required to enable business processes, and how to compare vendor offerings once those requirements have been documented.

list of competencies  is essentially a laundry list of features and functions. The selection team issues the RFI to vendors that the selection team has either heard of, been told to include from executive management or learned about through general, high-level IT research. Weeks later the RFI responses are returned and the selection team compares the various responses to determine which vendors to invite for demonstrations. The selected vendors comprise the short list. Once vendors on the short list have been contacted, Read More

In Search of Clarity: Unraveling the Complexities of Executive Decision Making


Decision making is at the core of all business activity, as executives set strategy and manage operations by weighing a vast array of factors to arrive at the desired balance of risk and reward. But enormous growth in a company’s size and operations adds complexity to decision-making processes. Learn about the five ingredients of good decision making, according to the responses of 154 executives in a global survey.

list of competencies  Search of Clarity: Unraveling the Complexities of Executive Decision Making In Search of Clarity: Unraveling the Complexities of Executive Decision Making If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. In response to these growing business challenges, SAP is delivering SAP GRC Risk Management to equip companies with the tools they require to help manage key risk exposures and vulnerabilities alongside the pursuit of new business Read More

Soaring across the Regions: A View of the Impact of the Internet on Business


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list of competencies  across the Regions: A View of the Impact of the Internet on Business The Internet offers companies the opportunity to present a commercial image independent of size and location. With this and the Internet’s ability to extend a business’s reach, it is valuable to know precisely what various Internet service providers (ISPs) offer before buying. This includes evaluating service level and support capabilities and understanding how these vary throughout the United Kingdom (UK). Find out more. Read More

The Challenges of a Business Intelligence Implementation: A Case Study


The University of Illinois provides a good example of extensive integration of its business intelligence (BI) solution and data warehousing environment with its enterprise resource planning (ERP) solution.

list of competencies  standardized budgets and student lists. Based on the focus group results, a team of core users was chosen to help with the software selection process. This selection extended beyond the simple features and functionality provided by vendors. In addition to the criteria collected, the vendor's scalability, growth, costs, support, and technical expertise were taken into account. Additional vendor criteria to take into account: scalability—the ability to meet the growth requirements of an organization with Read More

The Dollars and Sense of Web Identity Management: How SaaS Cuts the High Costs of Web Access and SSO by 75 Percent


IT infrastructure software has a well-established track record for experiencing frequent cost overruns and missed deadlines. Expensive software and extensive customization are the key contributors to increasing identity management costs to four or five times more than the price of the initial identity software license. Learn how software as a service (SaaS) can reduce the cost and complexity of IT infrastructure.

list of competencies  Dollars and Sense of Web Identity Management: How SaaS Cuts the High Costs of Web Access and SSO by 75 Percent IT infrastructure software has a well-established track record for experiencing frequent cost overruns and missed deadlines. Expensive software and extensive customization are the key contributors to increasing identity management costs to four or five times more than the price of the initial identity software license. Learn how software as a service (SaaS) can reduce the cost and complexity Read More

The Art Of Distributed Development Of Multi-Lingual Three-Tier Internet Applications


In this article we describe author's experience with the distributed development of multi-lingual three-tier Java/ CORBA/database Internet applications. We believe that the described tips and tricks of trade may be of great use to readers who are involved with Java applications development.

list of competencies  Art Of Distributed Development Of Multi-Lingual Three-Tier Internet Applications Introduction In this article we describe the author's experience with the unconventional development of Internet applications. They were developed for a Suisse bank as a joint cooperation between the author located in Belgrade, Yugoslavia, and a Suisse software development company. The software was developed in a distributed fashion without any physical access to the production site. Due to the very strict bank's security Read More