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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 list of preferred stocks


Walker Propelled by Winds of Change
Walker Interactive is putting itself through a transformation. Its goal is to bring integrated eBusiness to its very demanding customers.

list of preferred stocks  other companies. Its customer list would also be a valuable acquisition. TEC believes that there is a good chance (60%) that Walker's board will be made an offer it cannot refuse within the next eighteen months. A likely candidate here is Sybase, which continues to recast itself as a vertical solution provider, see Sybase Tag-Teams with Informatica ). Or, given Walker's tight technical ties to IBM, a purchase or large equity investment by that company is a possibility. We should note, though, that

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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