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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 list of sap customer in india


The Collaboration Advantage: Customer-focused Partnerships in a Global Market
Survey data shows that companies want to improve their strategic business partnerships. Reflecting on lessons learned from past business relationships, 60

list of sap customer in india  the top of the list, indicating a clearly understood lack of sophistication when it comes to sharing, interpreting and acting on customer information across the corporate landscape and between business partners. Business process management and business intelligence also rank high, further underscoring the need for companies to think more holistically about sharing data and processes with third-party vendors. At the other end of the spectrum, when asked which communications technologies will be most

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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Walker Propelled by Winds of Change


Walker Interactive is putting itself through a transformation. Its goal is to bring integrated eBusiness to its very demanding customers.

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Beyond Boundaries: A New Role for Finance in Driving Business Collaboration


The current global economic instability means firms have to quickly adapt to business conditions. This uncertainty may increase companies’ reliance on business alliances to provide as-needed skills, services, and products. To optimize these alliances, finance should enter the discussion as early as possible. Find out where finance’s true value lies when realigning strategic objectives to include business collaboration.

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Summarizing PTC’s Decades of Fervent In-House Innovation (and Acquisitions) - Part 1


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Best-in-class Marketers Drive Enhanced Customer Loyalty


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Customer Analytics Pay Off


To help organizations develop a customer analytics strategy designed to drive growth and increase customer satisfaction, the IBM Institute for Business Value has identified four stages of organizational capabilities and associated customer analytics strategies.

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Architecture-Centered Information Systems In The Manufacturing Domain - Part III - Steps in the Architecture Process


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Keeping Projects in View and Costs in Line


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Fatal Flaws in ERP Software Create Opportunity for Niche Software in CPG Companies


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Keeping Cash Flow in Focus While Driving Business Performance


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