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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 literature fulfillment research


RTI's CRM Applications Rivals The Major League Providers
Founded in 1990, RTI Software is an Illinois CRM application provider with a feature- rich Enterprise solution targeting the software and hardware industry and

literature fulfillment research  forecasting tool, and a literature fulfillment. All RTI's applications are Java-enabled CRM applications and specifically match the requirements of software companies that are providing support, bug fixes, new versions, and services to their customers. WebFirst is an option to CustomerFirst that allows both employees and customers access to information about the status of open incidents or report new incidents through a Web browser access. WebFirst uses WebEngine DBTM technology from WebXI, Inc. to

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Process Manufacturing (ERP)

The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as order processing and production scheduling. ERP began as a term used to describe a sophisticated and integrated software system used for manufacturing. In its simplest sense, ERP systems create interactive environments designed to help companies manage and analyze the business processes associated with manufacturing goods, such as inventory control, order taking, accounting, and much more. Although this basic definition still holds true for ERP systems, today its definition is expanding. Today's leading ERP systems group all traditional company management functions (finance, sales, manufacturing, human resources) and include, with varying degrees of acceptance and skill, many solutions that were formerly considered peripheral (product data management (PDM), warehouse management, manufacturing execution system (MES), reporting, etc.). While during the last few years the functional perimeter of ERP systems began an expansion into its adjacent markets, such as supply chain management (SCM), customer relationship management (CRM), business intelligence/data warehousing, and e-Business, the focus of this knowledge base is mainly on the traditional ERP realms of finance, materials planning, and human resources. The old adage is "Such a beginning, such an end", and, consequently, many ERP systems' failures could be traced back to a bad software selection. The foundation of any ERP implementation must be a proper exercise of aligning customers' IT technology with their business strategy, and subsequent software selection. This is the perfect time to create the business case and energize the entire organization towards the vision sharing and a buy in, both being the Key Success Factors (KSFs). Yet, these steps are very often neglected despite the amount of expert literature and articles that emphasize their importance.    

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Documents related to » literature fulfillment research

Who Alleges The PRM Market Consolidation?


Many surveys have purported that there are twice as many manufacturers that cannot integrate their ordering systems with those of their partners and distribution channels than those that can, leaving them vulnerable in terms of brand management due to poor visibility.

literature fulfillment research  lead management, sales forecasting, literature fulfillment management, opportunity management, and order/quote configuration capabilities; and Comergent Technologies , whose Distributed E-Business System featured an online selling process, letting partners offer co-branded sites, cross-selling, and order tracking capabilities. The list could contain many more candidates such as Webridge , iMediation that was purchased in 2002 by a like vendor Haht Commerce , very subsequently after it acquired arcadiaOne Read More

Click Commerce Acquires Allegis


Click Commerce, a provider of partner relationship management (PRM) software for the Global 2000 companies, announced it reached an agreement in principle to acquire Allegis Corporation. However, despite a good fit at first glance and improved cross-selling opportunity, some challenges and product gaps are yet to be overcome.

literature fulfillment research  lead management, sales forecasting, literature fulfillment management, opportunity management, and order/quote configuration capabilities; and Comergent Technologies , whose Distributed E-Business System featured an online selling process, letting partners offer co-branded sites, cross-selling, and order tracking capabilities. The list could contain many more candidates such as Webridge , iMediation that was purchased in 2002 by a like vendor Haht Commerce , very subsequently after it acquired arcadiaOne Read More

ScotiaMcLeod


Upgrading to CRM solution increases value of relationships for financial services firm. ScotiaMcLeod (www.scotiabank.com) is the investment arm of Scotiabank, one of Canada's largest financial organizations with over $280 billion in assets. ScotiaMcLeod's financial advisors specialize in helping individuals and small business customers plan financial solutions for trusts, estate planning, borrowing and banking services. ScotiaMcLeod has more than 800 financial advisors working in 84 branches across the country. According to Chris Carter, Associate Director and Branch Manager for ScotiaMcLeod's North Vancouver office, the financial services sector is a people-driven business where customer service is critical to success.

literature fulfillment research  recording contacts, and managing literature fulfillment. His advisors use Maximizer Enterprise to manage and route leads, automate email campaigns, capture leads off the Web site, and segment and track customers. Prior to using Maximizer Enterprise this was all being done manually. There were occasions where we would lose clients because we didn't respond fast enough and we weren't able to follow up properly, adds Chris. Results With our CRM system in place, we all have access to a single, unified Read More

The Essential Components of Quote-to-order Application Suites


Modern quote-to-order suites provide customers and suppliers access to design, planning, and material data. This enables users to proactively understand various aspects of a project, as well as reduce planning time, document activities, and promote communication throughout the engagement cycle.

literature fulfillment research  instructions, user manuals, and literature. Not only do configurators generate product information (such as part numbers and specifications) as an intuitive interface for customers and sales channel participants, they may also generate specific multiple, user-defined outputs, including orders, BOMs, routings, work breakdown structures (WBSs), contracts, discounts, and “special offer” pricing in multiple currencies. Such transactional data and documentation often have to be integrated with other busine Read More

Fulfillment Company Reduces Shipping Errors with WMS


International Marketing Group (IMG) was used to tall orders. And although fulfillment mistakes were rare for the third-party logistics company, any errors that did occur were extremely costly. In order to stay competitive, IMG realized that it would need to increase its fulfillment output. With its new warehouse management system (WMS), IMG’s shipping time has gone from several days to mere hours.

literature fulfillment research  Company Reduces Shipping Errors with WMS International Marketing Group (IMG) was used to tall orders. And although fulfillment mistakes were rare for the third-party logistics company, any errors that did occur were extremely costly. In order to stay competitive, IMG realized that it would need to increase its fulfillment output. With its new warehouse management system (WMS), IMG’s shipping time has gone from several days to mere hours. Read More

The Future of Enterprise Storage: SDS and Hyper-converged


Read this research note on software-defined storage and the hyper-converged infrastructure market from Baird Equity Research. According to Baird, hyper-converged solutions represent the starting point for the long-term adoption of software-defined storage. This paper gives a overview of and looks at some of the players in the hyper-converged market.

literature fulfillment research  hyper-converged, SDS, software-defined storage, data storage, data center, data storage, enterprise storage, datacenter, Baird, Nutanix Read More

Case Study: The Armament Research, Development and Engineering Center (ARDEC), US Army


For the 3,500 users at the Armament Research, Development and Engineering Center (ARDEC), having organizational data coming from three different sources was causing reporting problems. To provide accurate reports to customers, ARDEC adopted a news business intelligence (BI) solution. Learn how that solution provided self-serve reporting for users, access to all enterprise data, and faster time-to-production.

literature fulfillment research  enterprise reporting software,performance analytics,analytics tool,bi reports,cognos reporting,data warehouse business intelligence,olap reporting,analytics dashboard,business intelligence analysis,business intelligence solution,business intelligence tool,business intelligence training,cognos 8 business intelligence,analytics help,bi solutions Read More

Research Note: CRM Technology Value Matrix-First Half 2012


Many companies are evaluating additions, upgrades, and changes to their core CRM solutions because of the innovations vendors are driving in areas such as social collaboration, mobile access, and analytics. In turn, vendors are accelerating the pace of upgrades and new functionality delivery. The Technology Value Matrix evaluates the usability and functionality of solutions that support sales, marketing, and customer service. Get details.

literature fulfillment research  social CRM,CRM collaboration,mobile CRM,Technology Value Matrix for first half of 2012,Nucleus Research,Salesforce Read More

Tips for Researching Enterprise Solutions


Given the majority of participants in a selection committee are not enterprise software specialists, quality enterprise research on applications is crucial. Even if you are employing consultants (with their cute business attire and boxes of love they give during the holidays---my PM brother-in-law once scored a leather jacket, but I digress), it’s still important to be well versed about the

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Ultimus Case Study: BPM for Research Excellence


The Biological and Biotechnological Research Council (BBSRC) is the UK’s principal public funder of basic bioscience research. BBSRC needed an automated business process management (BPM) system to handle grant application processes more efficiently. In particular, the chosen solution had to manage the complexities of the grant application and grant round processes, with 6000 applications within a 12-month period.

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The Path to ERP for Small Businesses - Part 1: The Research


Most consultants agree that there are three stages that precede a software implementation project: research, evaluation, and selection. This three-part article will describe each of them, providing tips and real life examples that will help small businesses better understand what they need and how they can find the best product and vendor for them.

literature fulfillment research  bank reconciliation,erp selection criteria,software selection process,vendor selection checklist,erp selection,erp selection process,erp checklist,vendor selection process,vendor selection,selection software,receiving signs,job description for shipping clerk,purchase order software,erp rfp,purchase order tracking Read More

Hurwitz & Associates


Hurwitz & Associates is a consulting, research, and analyst firm. Services Hurwitz provides include customer research, thought leadership reports, competitive analysis, speeches, and webinars.

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Technology Evaluation Centers (TEC) Research Shows Efficient Field Service Management (FSM) Pivotal in the Age of the Customer


In today’s market, everything starts and ends with the customer. From this perspective, the service sector must ensure fluidity in its operations to guarantee positive customer experience. Because of this shift in focus from product to customer, field service management (FSM) software has seen unprecedented growth in recent years and is expected to continue to develop.

literature fulfillment research  field service management, FSM, CRM, ERP, field service providers FSM solution, field service scheduling, field service optimization, field service tracking Read More