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The ERP Life Cycle: From Birth to Death and Birth Again
The enterprise life cycle is often misunderstood, which can lead to complications during the selection, implementation, and maintenance phases. Knowing what to

live cycle  Okay, you've now gone live with a portion of your total solution (unless you did the big bang approach where you go live with financials, logistics, and manufacturing all at once). After a rough go-live period, which is inevitable when it comes to large changes, things have settled down for six months, and it is time for phase II. Depending on how phase I went, you might need to find a few new team members for phase II. If phase I went badly, some of your best internal resources will probably have Read More...
Software Test Tools
Tools exist to support software testing at all stages of a project. Some vendors offer an integrated suite that will support testing and development throughout a project's life, from gatheri...
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Documents related to » live cycle


Software Piloting: How Do You Fly This Plane
Piloting the software is one of, if not the most, critical event in the project life cycle. If done well, the pilot will uncover issues before they become

live cycle  successful and smooth go live. Piloting the software is one of, if not the most, critical event in the project life cycle. Piloting or conference room pilot (CRP) is the process by which you put the software through its paces in a pseudo production setting to verify that it can support the standard business practices and routines of the company. I find it amusing that, if you interchange the last two letters of CRP, this may be what you have to do if you don't do a complete and thorough pilot. However, Read More...
Software Test Tools
Tools exist to support software testing at all stages of a project. Some vendors offer an integrated suite that will support testing and development

live cycle  requirements to supporting the live system. Some vendors concentrate on a single part of that life cycle. The software test tools knowledge base provides functional criteria you might expect from a testing tool, the infrastructure that supports the tool, and an idea of the market position of the vendor. Read More...
A Tectonic Shift in Communications Customer Life Cycle Management
Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes to be the most important shift

live cycle  customer experience: target, sell, deliver, bill, and support. The ICM Benchmark Service ensures a comprehensive cross-silo view of the organization, which is a business imperative for achieving true ICM. As a part of the ICM Blueprint Framework, the ICM Benchmark Service was designed to assess current state versus industry benchmarks and best practices toward achieving ICM. To that end, the ICM Benchmark Service will facilitate creation of an ICM strategy and vision based on the customer's unique Read More...
Front-to-back-office Integration: Improving Your Customer Life Cycle Management
Research shows that back-office connectivity is not addressed by many customer relationship management (CRM) solutions@meaning, customer data cannot be shared

live cycle  services. At Sage, we live and breathe business every day. We are passionate about helping our customers achieve their ambitions. Our range of business software and services is continually evolving as we innovate to answer our customers needs. Our solutions support accounting, operations, customer relationship management, human resources, time tracking, merchant services, and the specialized needs of the construction, distribution, healthcare, manufacturing, nonprofit, and real estate industries. Sage Read More...
More Than 600 Customers Live on J.D. Edwards OneWorld. Dot.Com and Brick & Mortar Customers Alike Select J.D. Edwards to Achieve E-Business Agility
On November 12, J.D. Edwards & Company, a leading provider of agile E-Business solutions, announced that more than 600 customers around the world are using J.D.

live cycle  Than 600 Customers Live on J.D. Edwards OneWorld. Dot.Com and Brick & Mortar Customers Alike Select J.D. Edwards to Achieve E-Business Agility Event Summary Continuing to increase market share in the E-Business arena, J.D. Edwards' solution is the backbone to a wide variety of markets and companies, ranging from large organizations to small businesses, enabling customers to successfully put their ideas into action and rapidly respond to changing business models. In addition to the more than 600 live Read More...
TDWI Conference in Chicago: The BI-cycle Still Running
Recently, I attended the TDWI Conference in Chicago. This conference was a great opportunity to learn insights from the people who are involved in the industry.

live cycle  Conference in Chicago: The BI-cycle Still Running Recently, I attended the TDWI Conference in Chicago. This conference was a great opportunity to learn insights from the people who are involved in the industry. In each conference, it’s always interesting to see how the BI sector has matured. The interest in gaining more and more control and improvement in the BI terrain is still a growing process. I’m glad to know there is still a lot to say and do in the data management space. I also had the Read More...
TechExcel CRM
TechExcel Customer Suite is an integrated CRM solution focused on customer service throughout the customer life cycle. As a modular system, TechExcel can be

live cycle   Read More...
Meeting Configure One at PlanetPTC Live 2011
My recent attendance of the PlanetPTC Live 2011 event was a great learning experience. Look for an article with my impressions on the conference and on PTC’s

live cycle  attendance of the PlanetPTC Live 2011 event was a great learning experience. Look for an article with my  impressions on the conference and on PTC ’s strategy with regards to the novel PTC Creo suite of design applications leveraging both the direct and parametric modeling (and in the wake of the release of nine Creo 1.0 applications), embedded software lifecycle management (with the MKS Integrity acquisition), mobility, etc . coming soon. This blog post, however, will discuss handling configurable Read More...
The Intelligent Customer Experience Life Cycle
Whether you’re a manufacturer, vendor, or customer service company, the increasing pressure to make sales and decrease service costs affects you. The key to its

live cycle  Intelligent Customer Experience Life Cycle Whether you’re a manufacturer, vendor, or customer service company, the increasing pressure to make sales and decrease service costs affects you. The key to its success is to look at your customer experiences as repeatable life cycles. Instead of viewing sales and service as independent challenges—solved by using disconnected software packages—an integrated solution that accelerates the total life cycle may be the answer. Read More...
ERP at the Speed of Light: Making Rapid Implementation Work for You
Users implementing enterprise resource planning (ERP) software for the first time are often intimidated by the time and cost, and want to accelerate the go-live

live cycle  want to accelerate the go-live date. Acceleration, when done with the right implementation strategy and tools, can be of tremendous benefit, including reduced costs and increased return on investment (ROI). But for some, the question is: to accelerate or not to accelerate? Learn more. Read More...
Application Life-Cycle Management for ERP: Overcoming the Barriers to Automation
Packaged enterprise resource planning (ERP) systems can be expensive and resource-intensive to implement, but they are critical to business. Disruptions due to

live cycle  Life-Cycle Management for ERP: Overcoming the Barriers to Automation Packaged enterprise resource planning (ERP) systems can be expensive and resource-intensive to implement, but they are critical to business. Disruptions due to application failures, performance problems, or unavailability come at a high price. ERP systems are highly change-oriented and must adapt; as a result, ERP teams are struggling to keep up. This white paper focuses on the issues surrounding the automation of the Read More...
Customer Life Cycle Solutions: Strategic Alliances, Challenges, & User Recommendations
Collaboration between Amdocs and SAS, if truly committed to by both, should make it possible to collect and analyze information stored in these Amdocs' systems,

live cycle  global strategic alliance to deliver advanced marketing automation (MA) and decision-centric BI solutions to CSPs. Together, the two companies pledge to enable CSPs to better track and analyze valuable customer data and dynamically present the resulting intelligence via operational systems, such as billing, call center, and ordering. User companies should thus benefit from advanced customer and market segmentation (a marketing strategy in which the total market is disaggregated into submarkets, or Read More...
CPR on BPR: Long Live Business Process Reengineering Part 1: A Primer
Without sound business process analysis, design, and possible re-design or full-blown reengineering in place before you bring in technology, your CRM (or any IT

live cycle  on BPR: Long Live Business Process Reengineering Part 1: A Primer CPR on BPR: Long Live Business Process Reengineering Part 1: A Primer R. Garland - August 21, 2001 Introduction  All management and technology paradigms seem to come and go. Some make hay in the sun and retire in the shade, and some live on in other forms. On the technology side, we've had mainframe/dumb terminal computing give way to client/server computing, and now, in a back to the future way but with more color, to web-browser-based Read More...

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