Tools under the business intelligence (BI) umbrella combine to convert data into information, and information into decisions for action. Dashboards and scorecards are two such tools. Though often confused, they have functional difference, especially in modern BI suites.
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information systems (EIS), extract/transform/load (ETL) tools, reporting, query and analysis tools, data visualization, balanced scorecards, dashboard, on-line transaction processing (OLTP), on-line analytic processing (OLAP), data mining, and alerting and notification systems. It also includes decision support systems (DSS), which is software designed to support groups in unstructured decision-making by supporting brainstorming, conflict resolution, voting, and other techniques. Under the BI umbrella