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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 loadrunner knowledge base


Running and Optimizing the Business of IT: The SAP Best-practices Approach
IT has long been seen as one of the best ways to address the challenges of the business environment. Yet the complexity and rigidity of IT infrastructure keep

loadrunner knowledge base  HP and the SAP LoadRunner application by HP for testing and the SAP Central Process Scheduling application by Redwood for management of batch jobs across heterogeneous systems. In addition, Wily Introscope and BMC AppSight are both tightly integrated with SAP Solution Manager to support root cause analysis. To facilitate usability across multiple use cases, SAP Solution Manager includes rolebased work centers that provide a consistent representation of covered ALM functionality and information needed to

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Product Lifecycle Management (PLM)

This comprehensive product lifecycle management (PLM) knowledge base models modern product and design-related aspects of PLM for both discrete and process industries. It details product development and portfolio management, manufacturing process management, ideation and requirements management, service data, and regulatory and compliance criteria. This comprehensive knowledge base incorporates the criteria of TEC's other PLM knowledge bases. 

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Knowledge at the Point of Action: 6 Ways to Make Sure Your Customers Love Your Company


Exceptional customer experiences revolve around one central principle: knowledge at the point of action (KAPA). Learn how your marketing, customer service, and sales systems can work together to drive customer loyalty and advocacy.

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Analysis of HP and Notable Solutions Inc. decision to Integrate Paper Documents Into Microsoft Knowledge Management and Messaging Applications


System integration is relatively painless due to the 9100c's ability to connect to the network with a HP Jet Direct card and a simplified installation user interface.

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How KNOVA Supports and Extends Knowledge-centered Support (KCS)


Today’s support organizations often face the challenge of providing efficient and effective customer service. Without the right tools, it can become an uphill battle. To gain true scale and effectiveness in service and support, many organizations are now turning to knowledge management initiatives like knowledge-centered support (KCS)—a business process that directly addresses the root causes of support inefficiencies.

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Moxie Software: Handling “Big Knowledge”


As NASA's space shuttle program comes to an end and several baby boomers retire,  it can be unsettling to realize that the knowledge that sent the first man to the moon might be lost forever. But this scenario is occurring quietly all over corporate America. As boomers—one third of America's workforce—are entering their golden years, millions of dollars' worth of irreplaceable knowledge will be

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Epicor ERP 10: Supply Chain Management (SCM) Competitor Analysis Report


Criteria in this knowledge base pertain to managing supplier, manufacturer, wholesaler, retailer, and customer business processes. Addressing demand management, warehouse management, international trade logistics, transportation execution, and many other issues for a complete solution, this knowledge base will support your evaluation of an SCM suite.

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Enterprise Intelligence Tools Tame Business Knowledge Glut


Skila, Inc. is applying advanced eKnowedge tools to the pharmaceutical, biotechnology, and medical device industries. It’s the kind of offering every knowledge worker wants to have.

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Informal Learning - What’s With the Hype?


Informal learning constitutes a hot topic these days. Informal learning can be seen as a process of knowledge acquisition that does not follow any one structured learning methodology. Some of the established informal learning structures are: observation, questioning, testing theoretical knowledge in real life contexts, and studying materials that fall outside mandatory learning commitments

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M1: Discrete Manufacturing (ERP) Competitor Analysis Report


The discrete enterprise resource planning (ERP) knowledge base addresses discrete manufacturing (distinct items such as auto parts or chairs) as well as non-manufacturing industries. Research vendors that support a range of functionality for production planning, shop floor control, and product costing. The knowledge base also provides information on financials, human resources, and other enterprise management modules.

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NetSuite: Discrete Manufacturing (ERP) Competitor Analysis Report


The discrete enterprise resource planning (ERP) knowledge base addresses discrete manufacturing (distinct items such as auto parts or chairs) as well as non-manufacturing industries. Research vendors that support a range of functionality for production planning, shop floor control, and product costing. The knowledge base also provides information on financials, human resources, and other enterprise management modules.

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Knowledge Management: The ROI of Employee Brain Trusts-New Strategies for Reversing the Recent Trend


Implementing technology without the proper people and processes in place only means bad service is delivered faster. Indeed, the employee brain trust is critical to succeeding in today’s knowledge economy and customer-centric environment. Yet according to numerous industry analysts, a staggering 55 to 70 percent of customer relationship management (CRM) and contact center projects fail to meet their objectives. Why?

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