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Documents related to » local internet service


Service Productization
Your Challenge: Get Decision Makers' Approval for a Service Productization. Specific, Measurable, Achievable, Relevant and Time-Bound. Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel, collateral, methodologies, pricing, facilities, or other attributes. Automation tools like enterprise service automation, database, and project management tools serve as enablers to service productization. By associating tangible features with intangible services, the professional services firm can build client confidence.

LOCAL INTERNET SERVICE: productize, professional, service, Epicor, tip, hint.
5/16/2005 12:00:00 AM

eMachines Considering Internet Appliance
eMachines, Inc., is considering a foray into the

LOCAL INTERNET SERVICE: eMachines Considering Internet Appliance eMachines Considering Internet Appliance R. Krause - November 24, 1999 Read Comments Event Summary [ZDNet News, 11/18/99] eMachines Inc., the Irvine, Calif., company best known for making cheap PCs, is eyeing appliances. Its top executive hinted that the company is ready to jump into the market for even cheaper, special purpose Internet-enabled devices. eMachines will put one in our roadmap soon, said president Stephen Dukker. I do believe there is a market for
11/24/1999

Good Customer Service Is Simple
Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service? Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service? Olin Thompson lays down some basic requirements for businesses and explains the role of business processes in supporting good customer service.

LOCAL INTERNET SERVICE: sometimes shop at a local discount store. The goods are not high quality, the store is far from clean, I get little or no assistance from the store’s staff, but the prices are great. The last point defines my expectations; they have consistently great prices, so I like the store—they meet my expectations. I also go to a very nice restaurant in my neighborhood. The waiters wear tuxedos, the food is fantastic, my water glass is never empty, they call me by my first name, and it is very expensive. My
11/26/2010 8:44:00 AM

The Rise or Fall of Internet Advertising
Is the Internet advertising industry about to crash? Some pundits think so. Researchers and entrepreneurs aren't so sure

LOCAL INTERNET SERVICE: The Rise or Fall of Internet Advertising The Rise or Fall of Internet Advertising D. Geller - October 29, 1999 Read Comments Event Summary Two columnists have independently sounded the death knell for Internet advertising. Widely respected usability expert Jakob Nielsen believes that the strategy of building businesses based on getting revenues from selling ad space is no longer viable. Infoworld columnist Dylan Tweney goes further, and predicts the demise of the Internet advertising industry. Tweney
10/29/1999

Web 2.0: “Code Free” Siebel Web Service Integration
Web 2.0:

LOCAL INTERNET SERVICE: save the xml file locally. It usually has an extension .wsdl Create a new Web Service in Tools using the New Object Wizard. • In the wizard, enter the WSDL that your Web Service will be based. The 4 results of the Web Service wizard are: Integration Object(s): Defines the structure of the objects in the external system. Business Service: The methods that Siebel can call as well as the inputs and outputs to those methods. Unlike most Business Services where the functionality behind the methods is in the
3/22/2007 1:46:00 PM

The ROI of Software as a Service
Many firms see software as a service (SaaS) as having a cost advantage over on-premise in the short run due to its quick implementation times and pay-as-you-go pricing. But many firms question the long-term value of SaaS, wondering if the rent-versus-own model has a cost crossover point? Discover how some firms have obtained long-term value with SaaS solutions as SaaS has moved into larger, more strategic deployments.

LOCAL INTERNET SERVICE: SAP, roi, saas, software as a service, marketing roi, roi calculator, saas software, asp saas, roi calculation, saas service, calculate roi, roi formula, saas model, saas crm, saas software as a service, erp saas, roi analysis, roi software, saas business, advertising roi, calculating roi, how to calculate roi, measuring roi, saas companies, microsoft saas, project roi, saas application, saas market, saas platform, saas security, saas solutions, what is saas, roi model, roi tool, saas applications, saas architecture, saas sales, tco roi, crm roi, erp roi.
4/27/2010 4:12:00 PM

Choosing an Open Source Vendor and Service Provider
As more companies begin to use open source, demand for direct support and services beyond the on-line community will grow. If you're looking for open source help, know what questions to ask to ensure you're getting what you need.

LOCAL INTERNET SERVICE: open source, vendors, providers, Free and open source, software, commercial entities, IT infrastructure, evaluation, service contract, product community.
6/21/2005

e-Business Service Provider Evaluation & Selection
This is a transcript of an audio conference on E-Business Service Provider Evaluation and Selection presented by TechnologyEvaluation.Com. The presentation used the TEC patented selection engine WebTESS to conduct a live real time evaluation and selection. It then reviewed the critical differentiating service provider criteria, as well as detailed comparisons of competing vendors within the various types of DBSPs.

LOCAL INTERNET SERVICE: these companies can grow locally and internationally the more likely they are to survive. However, this growth phase may need to be tempered by investor demands for earnings. Managing growth requires international expertise and scalable management systems to take full advantage of a virtual internal community of expertise. Reaching full-service capabilities and integrating different capabilities as a result of acquisition. Creating the vertical market expertise Maintaining and obtaining expertise is now h
8/10/2000

Identify and Leverage Your Existing Service Life Cycles
Identify and leverage your existing service life cycles with IBM service management solutions. Free white paper! Service management has become critical for today’s organizations. To remain competitive, businesses need more appropriate services to support their customers, suppliers, and business partners. Discover how “service cycles” have evolved since the 1990s, learn how to make hidden service life cycles visible, and find out how, once they are visible, they can help you improve services and align IT with business objectives.

LOCAL INTERNET SERVICE: IBM, service management, managed services, it service management, service management it, service management software, business service management, field service management, it managed services, itil service management, service level management, service management operations, it management services, it services management, service desk manager, human service management, service lifecycle, windows service management, itil it service management, systems management services, service delivery management, service desk management, information technology service management, service management .
4/23/2010 5:50:00 PM

A Leader in Service Management Tackles Multidimensional Growth
TEC's P.J. Jakovljevic runs down the history of Servigistics, a service lifecycle management (SLM) platform provider, and interviews its chief visionary. Founded in 1999, Servigistics, initially a service parts planning and optimization (SPP/O) specialist, has become a full-fledged service lifecycle management (SLM) platform. P.J. Jakovljevic, principal analyst at Technology Evaluation Centers (TEC), runs down the company's history of acquisitions and developments, and interviews Mark Vigoroso, Servigistics' senior vice president of global marketing and alliances.

LOCAL INTERNET SERVICE: silos that measure only local KPIs. That’s to say, to maximize financial returns from post-sales service, profit and loss (P&L) owners must have an actionable view of total service costs, risks to revenue targets, and threats to customer loyalty. The only way, according to Vigoroso, to achieve this view is with an end-to-end, fully integrated service process and technology backbone. The SLM Imperative Vigoroso defined SLM as the profit-driven optimization of the system of processes employed by durable g
4/8/2011 9:54:00 AM

TEC Research Analyst Round Table: Software-as-a-Service (SaaS) » The TEC Blog


LOCAL INTERNET SERVICE: roundtable, SaaS, Software as a Service, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
18-12-2009


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