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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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5-step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections
Selecting a new enterprise customer relationship management (CRM) solution is an undertaking that requires careful planning and managed execution. And in fact

log in to my account  to keep a running log of notes specifically related to each campaign project plan Complete audit trail showing the user, date and time changes were made to project plans Ability to create campaign budgets Ability to copy campaign budgets from budget templates Central viewing page for all campaign activities, notes, tasks, attachments and more Ability to track all campaign account activity and history in a single location by date and user Ability to schedule a campaign task reminder for one or more

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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CRM Success for Fast Growing Companies: What Every Small and Midsized Business Needs to Know


When creating a seamless value chain, it is essential to focus on the customer. However, information, data, and processes are key when planning the complex merger of processes, technologies, and culture. Additionally, a successful value chain recognizes that partners, vendors, suppliers, and employees play a vital role to ensure that customer values are both recognized and realized.

log in to my account  product. Every time you log on to Bizrate or Shopzilla you are finding out what the users who use the products think, all instantly and at the click of a mouse and conveniently from wherever you happen to be. But along with this new model came new customer expectations. The customer became empowered and volatile as their choice of purchase and ease of comparing price and availability became simpler and faster. The volatility and expectations became very high. The goods were better and cheaper and Read More

How Much Wisdom Will BRAIN Bring To Agilisys? Part 2: Challenges and User Recommendations


As long as both Agilisys and BRAIN remain focused on their industries and do not become too distracted with each other’s verticals, everyone should do well.

log in to my account  orientation and harnessing Web-based technology leadership have been somewhat similar, the acquisition will not that simply solve the above challenges. While utilizing BRAIN's facilities and infrastructure worldwide should help in creating presence and some brand awareness, it takes much more painstaking effort to deliver a localized product and viable service & support; not to mention dealing with the diversity of their industrial expertise. Most of the vendors' blending challenge typically revolves Read More

Intelligent Manufacturing Systems: Beating the Odds, Mightily - Part 3


Part 1 of this blog series explained IQMS’ upbeat posture despite a hostile and depressed environment, while Part 2 analyzed the recent developments of EnterpriseIQ [evaluate this product], the flagship offering of IQMS. This final part will focus on IQMS’ most recent involvement in the user experience (UX) design developments. Joining the “Winning Users’ Hearts and Minds” Fray Like

log in to my account  Part 1 of this blog series explained IQMS ’ upbeat posture despite a hostile and depressed environment, while Part 2 analyzed the recent developments  of EnterpriseIQ [ evaluate this product ], the flagship offering of IQMS . This final part will focus on IQMS’ most recent involvement in the user experience (UX) design developments. Joining the “Winning Users’ Hearts and Minds” Fray Like many of its enterprise resource planning (ERP ) peers, IQMS also took a plunge in giving manufacturers Read More

IFS: Of Vertical Focus, and Customers’ Agility and Choice




log in to my account  anyone who wants to log travel expenses as they are happening and not when they have returned to the office, IFS Notify Me - Which enables  approvals and authorizations of, for example, purchase orders/requisitions and travel expenses directly from the user’s smartphone. These first two will be followed by apps for Customer Relationship Management (CRM) and Time Reporting. In addition to the early adopter program with our TouchApps there are our collaborative learning and unified communications Read More

Product Developers Need to Shift to an All-Digital Mindset


Over the past several decades, processes to design and build cars, airplanes, and other products have typically followed a linear, sequential path. But the inefficient flow of information has frequently led to delays in product delivery. To remedy the situation, product development groups are shifting to a more holistic digital mindset using digital business models, processes, and tools. By embracing digital like never before, product developers can become fully integrated digital businesses and, therefore, well positioned to be more competitive.

log in to my account  clear, use of digital technology, per se, is not new. In the 1990s, for example, aerospace and automotive manufacturers embraced digital tools for automated product development. What is new, however, is that product developers are increasingly strategizing and executing their product development, manufacturing, and product launches from an all-digital perspective—leveraging smarter technologies, more useful data, and better insights. Accenture addressed this digital mindset in a report titled Accenture Read More

Machine Telematics: Leveraging Machine-to-Machine Technology to Improve Customer Relationships and Product Reliability


Information technology provides the foundation to store, process, and manage today’s huge volumes of telematics data, which will only continue to grow. In addition, analytical tools are available to tap the intelligence hidden in this data and deliver valuable insights. By capitalizing on the synergy between machine telematics and new innovations such as in-memory computing, mobile, and analytics solutions, manufacturers can gain the timely, accurate insights needed to drive product design improvements, manufacturing process improvements, overall quality improvements, and improved service parts management.

log in to my account  Telematics: Leveraging Machine-to-Machine Technology to Improve Customer Relationships and Product Reliability Information technology provides the foundation to store, process, and manage today’s huge volumes of telematics data, which will only continue to grow. In addition, analytical tools are available to tap the intelligence hidden in this data and deliver valuable insights. By capitalizing on the synergy between machine telematics and new innovations such as in-memory computing, mobile, and Read More

TEC Joins Forces with EOH Technology Consulting to Assist Businesses Matching Software Choices to Strategic Requirements


TEC Joins Forces with EOH Technology Consulting to Assist Businesses Matching Software Choices to Strategic Requirements EOH Technology Consulting (EOH) and Technology Evaluation Centers (TEC) announce the launch of a new alliance designed to assist companies with comparing, evaluating, and selecting enterprise software.

log in to my account  Joins Forces with EOH Technology Consulting to Assist Businesses Matching Software Choices to Strategic Requirements TEC Joins Forces with EOH Technology Consulting to Assist Businesses Matching Software Choices to Strategic Requirements Bedfordview, Gauteng, South Africa (PRWEB) October 21, 2005 TEC Joins Forces with EOH Technology Consulting to Assist Businesses Matching Software Choices to Strategic Requirements EOH Technology Consulting (EOH) and Technology Evaluation Centers (TEC) announce the Read More

5 Ways to Improve Outbound Sales Performance: Best Practices to Increase Your Pipeline


There’s a quality-based prospecting approach that is gaining traction among sales professionals these days. It’s not about finding someone willing to listen to you; instead, it’s about finding someone who wants to collaborate with you. The goal becomes about developing relationships that can yield ongoing results. By applying the strategies in this paper, you can transform the dynamic of outbound sales.

log in to my account  Ways to Improve Outbound Sales Performance: Best Practices to Increase Your Pipeline There’s a quality-based prospecting approach that is gaining traction among sales professionals these days. It’s not about finding someone willing to listen to you; instead, it’s about finding someone who wants to collaborate with you. The goal becomes about developing relationships that can yield ongoing results. By applying the strategies in this paper, you can transform the dynamic of outbound sales. Read More

Lynx to Donate Advanced Messaging to Linux Open-Source Community


Through the release of Lynx’s Messenger Technology code to the ‘Open-Source’ community they hope to gain a strong foothold in Linux messaging as the operating system gains in popularity.

log in to my account  Linux, its high-performance messaging technology, to the Linux open-source community to establish a new standard for advanced CompactPCI inter-board messaging in distributed and high availability (HA) systems. Market Impact Lynx messaging technology supports multiple operating systems and protocols, thereby allowing for greater flexibility in installation and configuration. Through the release of Lynx's Messenger Technology code to the 'Open-Source' community they hope to gain a strong foothold in Linux Read More

The Idea to Delivery Framework: A Holistic Approach to Deliver Customer Value


Today’s “new normal” business environment demands a new view of what customers value and an improved approach to delivering that value. The idea to delivery (I2D) framework posits that multiple companies now compete as a business network rather than as individual enterprises, each relying on the others to achieve collective success. This paper includes an action plan with the evolutionary steps companies can take to move toward this approach.

log in to my account  idea to delivery framework,i2d framework,new normal economy,knowledge sharing,interdisciplinary collaboration,knowledge sharing systems,sharing knowledge,knowledge sharing best practices,interdisciplinary collaboration definition,knowledge sharing software,knowledge sharing quotes,interdisciplinary collaboration for healthcare professionals,knowledge sharing tools,knowledge sharing system,knowledge management sharing Read More

Best Software Delivers More Insights To Its Partners (As Well As To The Market)


Several months after having unveiled its 'customer and/or partner for life' strategy blueprint at the end of 2002, Best Software recently organized its first annual Insights 2003 conference and briefed its partners on the actual steps of executing its strategy to prop itself up against the inevitable face-off against Microsoft Business Solutions.

log in to my account  MIP , Peachtree and SalesLogix , among many others. Best Software, created through a series of both horizontal and vertical acquisitions (the company has invested over $900 million in six strategic acquisitions in four years, and intends to continue to explore related opportunities), announced several new programs designed to offer consistent support, and easy migration and integration among some of its widely used and recognized solutions. Key themes of Best Software's strategy outline included the Read More

Three Simple Steps to Rev Up Your “Stay at Work/Return to Work” Program


For most midsize and large companies, a “stay at work/return to work” (SAW/RTW) program has become a necessity. The impact of unscheduled absence within business operations can be severe, resulting in disrupted workflow and reduced productivity or output. Implementing a SAW/RWT program to properly manage absence and disability can address these and other issues, significantly reducing costs. Learn more about the benefits.

log in to my account  Simple Steps to Rev Up Your “Stay at Work/Return to Work” Program For most midsize and large companies, a “stay at work/return to work” (SAW/RTW) program has become a necessity. The impact of unscheduled absence within business operations can be severe, resulting in disrupted workflow and reduced productivity or output. Implementing a SAW/RWT program to properly manage absence and disability can address these and other issues, significantly reducing costs. Learn more about the benefits. BEGINL Read More

Medallia to Offer New Text Analytics Functionality to Its Customer Experience Management Suite


The best way to capture customer experience is without a doubt the ability to interpret real customer sentiment, which is reason enough for Medallia to include text analytics capabilities to its already well-known Customer Experience Management Suite (CEM). Points of note: this offering integrates fully with Medallia’s CEM solution. The vendor touts its ease of use, as well as the ability for

log in to my account  to Offer New Text Analytics Functionality to Its Customer Experience Management Suite The best way to capture customer experience is without a doubt the ability to interpret real customer sentiment, which is reason enough for Medallia to include text analytics capabilities to its already well-known Customer Experience Management Suite (CEM) . Points of note: this offering integrates fully with Medallia’s CEM solution. The vendor touts its ease of use, as well as the ability for users to acquire Read More

MessageClick to Provide Unified Messaging to RCN’s Business Clients


RCN has teamed up with MessageClick to provide its business-based users a complete suite of Unified Messaging tools including point-to-point e-mail, fax, and voice mail.

log in to my account  to Provide Unified Messaging to RCN’s Business Clients MessageClick to Provide Unified Messaging to RCN's Business Clients P. Hayes - June 9, 2000 Event Summary In May, MessageClick, a leading Unified Communications company, announced a partnership with RCN Corporation, a leading broadband services company, and one of the largest ISP's in the country, to provide messaging services to RCN's business customers. Market Impact RCN has teamed up with MessageClick to provide its business-based Read More