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Defining the Value of Customer Loyalty
What does customer relationship management (CRM) mean to you? What is its value? Thousands of companies have ventured down the CRM path—many successfully, and others not. The reason may lie in the fact that CRM is sometimes viewed incorrectly, or may in fact be misunderstood. We provide some insights about the value of CRM in defining customers, increasing customer loyalty, and increasing your profits.

loyalty gift cards  the Value of Customer Loyalty Defining the Value of Customer Loyalty Source: C2 CRM Document Type: White Paper Description: What does customer relationship management (CRM) mean to you? What is its value? Thousands of companies have ventured down the CRM path—many successfully, and others not. The reason may lie in the fact that CRM is sometimes viewed incorrectly, or may in fact be misunderstood. We provide some insights about the value of CRM in defining customers, increasing customer loyalty, and Read More...

The Loyalty Connection: Measure What Matters and Create Customer Advocates
Recent surveys have shown that 76 percent of respondents rated customer loyalty as extremely or very important to top management. Many companies feel they exercise due diligence in this area, but as global competition increases and markets mature, they’ll have to go that extra mile. To better measure customer’s attitudes and behaviors, companies must make loyalty management an integral part of their business strategy.

loyalty gift cards  The Loyalty Connection: Measure What Matters and Create Customer Advocates The Loyalty Connection: Measure What Matters and Create Customer Advocates Source: RightNow Technologies Document Type: White Paper Description: Recent surveys have shown that 76 percent of respondents rated customer loyalty as extremely or very important to top management. Many companies feel they exercise due diligence in this area, but as global competition increases and markets mature, they’ll have to go that extra mile. To Read More...
Discrete Enterprise Resource Planning (Discrete ERP) RFI / RFP Template
Financials, Human Resources, Manufacturing Management, Inventory Management, Purchasing Management, Quality Management, Sales Management, Product Technology
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Documents related to » loyalty gift cards


Best-in-class Marketers Drive Enhanced Customer Loyalty
The path to a complete view of the customer lies not in eliminating data sources but in integrating them and providing access that is easy to navigate and always available. This report explores how top-performing companies are capturing, integrating, managing, measuring, and acting on valuable customer data throughout the entire customer lifecycle, to maximize customer loyalty and achieve best-in-class bottom-line results.

loyalty gift cards  Marketers Drive Enhanced Customer Loyalty Best-in-class Marketers Drive Enhanced Customer Loyalty Source: SAP Document Type: White Paper Description: The path to a complete view of the customer lies not in eliminating data sources but in integrating them and providing access that is easy to navigate and always available. This report explores how top-performing companies are capturing, integrating, managing, measuring, and acting on valuable customer data throughout the entire customer lifecycle, to Read More...
Distribution: Costs Down, Customer Loyalty Up
Do distributors always have to settle for a trade-off between cost management and customer service? Is it impossible to keep costs down, yet still respond to customer needs and provide high-value products? Cost control needn’t impinge on customer service, and in fact, efficient processes can result in happier customers. How to use an integrated business management system to promote efficiency isn’t a secret—learn more.

loyalty gift cards  Distribution: Costs Down, Customer Loyalty Up Distribution: Costs Down, Customer Loyalty Up Source: Microsoft Document Type: White Paper Description: Do distributors always have to settle for a trade-off between cost management and customer service? Is it impossible to keep costs down, yet still respond to customer needs and provide high-value products? Cost control needn’t impinge on customer service, and in fact, efficient processes can result in happier customers. How to use an integrated business Read More...
The Art, Science & Software Behind (Optimal) Retail Pricing – Part 3 » The TEC Blog
Discussing Enterprise Software and Selection

loyalty gift cards   competitive activity, and  brand loyalty , retailers need a thorough understanding of the uplift of demand on other products. Price changes and the marketing associated with them can have enormous impact on demand. Companies using advanced pricing systems have the ability to proactively plan for this lift, ensuring that inventory is readily available during the promotional period, and that sales opportunities (and customers) are not lost. Forward-thinking retailers use promotion planning and Read More...
These Are the Times of CRM Vindication and Validation - Part 1
<!--StartFragment--> Some previous TEC blog posts have discussed the benefits (but also the inevitable caveats) of white papers, including the all-too-common vendors’ self-serving marketing fluff and buzzword verbiage, and about their (un)intended audiences. As part of my daily routine of doing research on vendors and their strategies and offerings, I’ve read a ton of white papers in the last

loyalty gift cards  opportunities and improve  customer loyalty . But CRM products must do much more than just track customer interactions by going beyond the traditional realm of “operational CRM.” Namely, CRM tools play an important role by significantly boosting the efficiency and productivity of sales, marketing, and service people. These solutions can help organizations optimize their operations by automating routine tasks and standardizing best practices. Ultimately, CRM must allow organizations to better Read More...
Ross Systems Closes Ranks For A (Possible) Turnaround
Ross Systems, the struggling ERP vendor that many have all but written off, might be telling us with its recent moves that it has not said its last word as yet.

loyalty gift cards  purchasing managers,supply chain,purchase order tracking,purchasing seminars,purchase order system,purchasing courses,procurement cards,software purchasing,purchase order software,cpm certificate,purchase management,supply chain courses,certificate purchasing,online purchasing courses,supply chain course Read More...
How Best-in-Class Marketing Organizations Drive Higher Profits
Find out in the Aberdeen report, Best-in-class Marketers Drive Enhanced Customer Loyalty.

loyalty gift cards  Marketers Drive Enhanced Customer Loyalty . You ll learn from best-in-class marketing companies how to capture, analyze, and manage customer data to launch successful loyalty programs ; employ the proper metrics and promotions to increase loyalty program performance; use key technologies to enable loyalty program delivery; and exploit social media to complete the loyalty program cycle. Learn the secrets of maximizing revenue from your existing customer base. Download your PDF copy of Best-in-class Read More...
PCI DSS Made Easy: Addressing the Payment Card Industry Data Security Standard
In 2004, there were 1.3 billion credit cards in circulation in the US. With fraud incidents on the rise, credit card companies are at constant risk of losing sensitive cardholder data. At the same time, strict payment card industry (PCI) requirements are forcing companies to put better systems in place to ensure clients are adequately protected. By implementing the right software tools, achieving compliance is possible.

loyalty gift cards   Read More...
Operational Business Intelligence: Five Things You Need to Know About Improving Your Customer-facin
According to a recent study, 82 percent of respondents are cutting budgets in response to the current recession. Companies are attempting to increase customer loyalty to reduce customer churn at a time when the customer relationship may be the only reliable source of revenue. Discover how operational business intelligence capabilities can help top-performing companies better focus on operational processes and performance.

loyalty gift cards  attempting to increase customer loyalty to reduce customer churn at a time when the customer relationship may be the only reliable source of revenue. Discover how operational business intelligence capabilities can help top-performing companies better focus on operational processes and performance. Operational Business Intelligence: Five Things You Need to Know About Improving Your Customer-facing Performance style= border-width:0px; />   comments powered by Disqus Related Topics:   Business Read More...
Customer Value Enhancement: Linking Strategy and Operations for Better Loyalty and Margins
Rapid convergence of communications, media and entertainment (CME) is driving telecom, cable, and content executives to seek more creative means to garner long-term customer relationships. But how does one go from lofty goal to measurable results? Customer value enhancement (CVE) is a predictive approach to linking front- and back-office functions through advanced business intelligence (BI) and analytics. Find out more.

loyalty gift cards  and Operations for Better Loyalty and Margins Customer Value Enhancement: Linking Strategy and Operations for Better Loyalty and Margins Source: SAP Document Type: White Paper Description: Rapid convergence of communications, media and entertainment (CME) is driving telecom, cable, and content executives to seek more creative means to garner long-term customer relationships. But how does one go from lofty goal to measurable results? Customer value enhancement (CVE) is a predictive approach to linking Read More...

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