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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 loyalty gift cards


Sage Analyst Day 2011: Not your Older Brother’s Sage - Part 2
Part 1 of this series analyzed the transformative events during the last few years at Sage Group, Plc (LSE: SGE) and its Sage North America subsidiary. These

loyalty gift cards  Act , gift and loyalty cards, and automatic recurring payments. Sage Payment Solutions provide a wide range of secure standalone and integrated payment processing solutions. Sage Exchange , its  Payment Applications Data Security Standard (PA-DSS)  certified payments platform, integrates with many Sage software products to maximize the value of customers’ business systems with automatically updated credit and debit card transaction information. Future Sage Exchange releases will offer additional

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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On Demand Compensation Management Partnerships for Spiffed-up Success


Centive's strategy is to form a limited number of strategic partnerships with leading management consulting firms to ensure customers receive the highest levels of service and support. Pertinent alliances made include one offering sales performance incentive funding formulas (SPIFFs).

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Epicor Retail: Behind the Counter


The retailing paradigm is shifting from connecting, beyond engaging, to inspiring customers. Epicor Retail software solutions are responding to this market trend through mobility, enhancing customer engagement, and multichannel retailing. TEC principal analyst P.J. Jakovljevic sits down with Epicor’s director of product marketing, retail software, to discuss how Epicor Retail sets itself apart from the competition.

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DOJ Keeps Low Profile on Curador; Protect Your IIS Server Today!


After insisting the perpetrator of the February Distributed Denial of Service attacks would be caught and punished, a month later, the Department of Justice, and Janet Reno, are keeping a low profile on the antics of an altogether different, but in many ways more serious, cyber attack. Take Remote Data Service precautions today. Here's how.

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Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards


A service business should be managed and measured based on the maturity of the business and the specific requirements of its customers. To take this approach, you need a framework for understanding how a services company and its customer engagement should be measured. Learn about the various ways to support strategic account management at each stage of your company’s evolution, which metrics are most relevant, and more.

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iVend Retail


iVend Retail is an end-to-end retail management solution for mid-market retail store chain companies. The solution covers all aspects of retail business, ranging from head-office functions to back-office store and point-of-sale (POS) operations. The application is designed to scale from a single-store specialty retail operation to retail operations having hundreds of stores spanning multiple geographies. iVend Retail is integrated with SAP Business One, and provides features including loyalty and gift card management. Pricing and promotions management functionality allows a head office to run targeted campaigns for specific stores, with period and volume discounts. Promotions can also be based on "buy-some-get-some," sales totals, and "happy hours." The integrated loyalty management module enables the setup and management of multiple loyalty schemes that allow assigning of points on customer purchases. With the added ability to define ageing criteria for loyalty points, customers can redeem loyalty points across the entire network of stores. Information availability and hence decision-making can be improved with numerous reports and enquiries in different categories of business operations-including sales, collections, inventory, and fulfillment-which can be exported to Excel and Word. iVend Retail is architected in a way that does not require stores to always be connected to head office over the Internet.  

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Oracle Acquires Eloqua


Oracle's attempt to tackle the customer experience cloud market has been advanced with the new acquisition of cloud-based marketing automation solutions provider Eloqua. Oracle expects to achieve an extensive product, which will help companies market, sell, and support their customers. The solution should be able to offer multi-channel and personalized client interactions. According

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A Modern Approach to Improving Customer Support


As products become more complex and customer expectations continue to rise, service and support become increasingly difficult. So how can service and support managers transcend these problems and use each customer interaction to build customer loyalty and drive service leveraged revenue? By empowering customers with Web 2.0 technology and enabling users to manage their own experiences. Find out how.

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The State of Customer Analytics: Taking a Proactive Approach to Loyalty and Retention


Discover how businesses can capitalize on rich data analysis to proactively implement loyalty and retention strategies.

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Customer Relationship Management Strategies Part Two: Creating Your Strategy


CRM system can increase your profits and build customer loyalty by streamlining your processes and provide better quality products and services. However, you first must be prepared to overcome lack of requirements, combat scope creep, and compensate for lack of skills.

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Peppers & Rogers Group


Peppers & Rogers Group is a management consulting group focusing on customer-based business strategy. The company’s specialties include customer data and loyalty strategies.

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