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 loyalty programme


MAPICS Clings To Its Customers' Loyalty
While the existing loyal client base remains MAPICS’ greatest trump for retaining its solid financial position, the company will have to figure out how to be

loyalty programme  Clings To Its Customers' Loyalty MAPICS Clings To Its Customers' Loyalty P.J. Jakovljevic - May 24, 2001 Event Summary On April 30, MAPICS, Inc. (NASDAQ: MAPX), one of the leading providers of software applications for mid-sized manufacturers, reported results for the second quarter of its fiscal 2001. For the three months ending March 31, 2001, MAPICS reported earnings of $1.5 million, before goodwill amortization, on revenue of $34.0 million, which compares to the year-earlier period, when earnings

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » loyalty programme

Beyond Digital Rights Management (DRM)


Most document security companies concern themselves solely with the prevention of unauthorized access to content. Online publishers, on the other hand, struggle to find a balance between document security and a satisfactory reader experience. A new approach to document security can give online content publishers the ability to protect their content without adding unnecessary complexity to document access. Learn more.

loyalty programme  the case of retail loyalty programs, this value-added content can also be used to help online publishers with their market research. The interactive nature of online documents can provide benefits to the consumer that simultaneously help publishers learn more about their readers' preferences. This, in turn, allows content providers to continuously improve their products in line with their customers' needs. In addition to all these benefits, it should be remembered that freely accessible information is Read More

Oracle Acquires Eloqua


Oracle's attempt to tackle the customer experience cloud market has been advanced with the new acquisition of cloud-based marketing automation solutions provider Eloqua. Oracle expects to achieve an extensive product, which will help companies market, sell, and support their customers. The solution should be able to offer multi-channel and personalized client interactions. According

loyalty programme  used to ensure brand loyalty, drive more qualified leads to sales teams, and provide superior service. Customer experience is still in an emerging and very chaotic phase, where players still do not fully grasp what they are buying and selling or what they are trying to achieve on top of classic customer relationship management (CRM). Perhaps this market segment is set for a correction that would reflect its true potential. Read More

Why Performance Management? A Guide for the Midsize Organization


In Why Performance Management?

loyalty programme  on trends improve customer loyalty through better customer insight plan and measure progress more effectively respond more quickly to changing business realities PM allows you turn data into profitable action—faster and more effectively—allowing you to outperform even large competitors. Learn how today. Download your PDF copy of Why Performance Management? A Guide for the Midsize Organization . For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: +1 514-954-3665, Read More

In Search of Clarity: Unraveling the Complexities of Executive Decision Making


Decision making is at the core of all business activity, as executives set strategy and manage operations by weighing a vast array of factors to arrive at the desired balance of risk and reward. But enormous growth in a company’s size and operations adds complexity to decision-making processes. Learn about the five ingredients of good decision making, according to the responses of 154 executives in a global survey.

loyalty programme  Search of Clarity: Unraveling the Complexities of Executive Decision Making In Search of Clarity: Unraveling the Complexities of Executive Decision Making If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. In response to these growing business challenges, SAP is delivering SAP GRC Risk Management to equip companies with the tools they require to help manage key risk exposures and vulnerabilities alongside the pursuit of new business Read More

Cincinnati Zoo Improves Customer Experience, Operations with IBM Business Analytics


By using IBM Cognos business intelligence, Cincinnati Zoo and Botanical Garden has completely revolutionized its business operations, increased revenues, and improved customer service and loyalty. With IBM Cognos Mobile, its key decision makers can now receive and interact with insights on the business from anywhere in the zoo.

loyalty programme  improved customer service and loyalty. With IBM Cognos Mobile, its key decision makers can now receive and interact with insights on the business from anywhere in the zoo. Read More

RedPrairie's Millennial Report Reveals Shopping Preferences of Gen Y Consumers


The point of The Millennial Report is not so much to compare Gen Y to Gen X or other groups as it is to help retailers understand the mindset and shopping patterns of a hot consumer age-group. The key points to follow when engaging Millennials include: Respect their time: Recognize preferences and make meaningful recommendations. Pick your spots: Make strategic advertising

loyalty programme  build brand awareness and loyalty. Connect the dots: Connect store, customer, and direct channel to make transactions seamless and keep customers coming back. Very generally speaking, the assumption is that Gen Y is much more apt to purchase online, via social networking sites, via their mobiles phones, etc. versus other generations. However, this report (based on a focus group) found that although Millennials depend on social networking and digital venues for research, they prefer making purchases at Read More

Sage Releases Sage 100 ERP 2014


Sage recently announced its new Sage 100 ERP 2014 offering. The release aims to provide small and medium businesses (SMBs) with a cloud-connected business management system to provide better customer experiences, increase revenue, and make better business decisions.

loyalty programme  efficiencies and foster customer loyalty, Sage built Sage 100 ERP 2014 to offer integration with connected service add-ons such as Sage Inventory Advisor, Sage Billing & Payment, Sage Mobile Sales, Sage Mobile Service , and Sage CRM . For instance, Sage Mobile Sales gives field sales teams an online interactive product catalog, customer purchase history, and current product availability. The service can increase sales reps' revenue production by enabling them to increase average order sizes and process Read More

Data Quality Trends and Adoptions


". As business pressures increase, more and more midsized and large organizations are looking to DQ solutions to...

loyalty programme  improve customer experience and loyalty increase revenue provide data transparency and audit ability achieve greater regulatory compliance In the Forrester survey report Data Quality Trends and Adoptions , learn how companies in the US and UK are approaching DQ best practices and technologies. And how they are leveraging DQ beyond its traditional boundaries into operational and competitive advantages. Learn all the ways DQ can make your organization stronger and more efficient. Download your PDF copy of Read More

Localytics


Char Software, Inc., doing business as Localytics, a marketing and analytics platform for mobile and web apps, was conceived in 2008.   Localytics works with some of the world’s most well-known brands, helping them create great experiences for their customers and maximize profitability, engagement, lifetime value, and loyalty. Localytics provides analytics and marketing for more than 1 billion devices across more than 20,000 apps.

loyalty programme  engagement, lifetime value, and loyalty. Localytics provides analytics and marketing for more than 1 billion devices across more than 20,000 apps. Read More

Customer-oriented Banking and Account Origination


A decline in customer loyalty has put a great deal of pressure on financial institutions of late. Thus, as banks tailor products and services to meet customer demands, they must also boost revenue. That’s why it’s essential to target your most profitable customers with real-time insight that helps you drive revenue, increase profitability, and build long-term relationships with those customers.

loyalty programme  A decline in customer loyalty has put a great deal of pressure on financial institutions of late. Thus, as banks tailor products and services to meet customer demands, they must also boost revenue. That’s why it’s essential to target your most profitable customers with real-time insight that helps you drive revenue, increase profitability, and build long-term relationships with those customers. Read More

Infor Epiphany


Infor's CRM solution provides the tools your company needs to engage customers in a multi-channel, closed-loop dialogue that nurtures their loyalty to your products and services and improves your bottom-line results. Infor CRM is comprised of the following key components: Marketing—delivers inbound and outbound marketing capabilities that streamline the campaign process and create real-time customer profiles which can be analyzed to identify high-impact offers at the moment of customer interaction. Sales—provides sales force automation and opportunity management capabilities that facilitate customer conversations by driving intelligence into every customer interaction. Service—serves as the foundation for personalized contact center operations, giving customer service representatives a unified view of customers across all existing systems and empowering them to shorten call times and resolve issues on the first call. Powerful real-time analytics drive personalized, customer-focused processes and offers, turning customer interactions into revenue opportunities across emails, phone calls, and web inquiries.  

loyalty programme  dialogue that nurtures their loyalty to your products and services and improves your bottom-line results. Infor CRM is comprised of the following key components: Marketing—delivers inbound and outbound marketing capabilities that streamline the campaign process and create real-time customer profiles which can be analyzed to identify high-impact offers at the moment of customer interaction. Sales—provides sales force automation and opportunity management capabilities that facilitate customer Read More

A.C. Moore Selects and Quickly Implements Epicor Retail CRM


In anticipation of the upcoming NRF 2013 event, Epicor has announced that specialty retailer A.C. Moore has selected and implemented Epicor Retail Customer Relationship Management (CRM) to strengthen customer relations and support future loyalty and reward initiatives. With 141 stores along the US East Coast, A.C. Moore Arts @ Crafts, Inc., in addition to offering traditional craft products, is

loyalty programme  relations and support future loyalty and reward initiatives. With 141 stores along the US East Coast, A.C. Moore Arts & Crafts , Inc., in addition to offering traditional craft products, is well-known for its selection of scrapbooking, jewelry, floral, yarn, art supplies, children's craft kits and educational toys, and ready-made frames and custom framing. A.C. Moore wanted to better understand its customers and strengthen engagement through a richer customer experience. To do this, A.C. Moore needed to Read More

Retail Merchandising


Retail Merchandising systems allow users to effectively manage inventory across the enterprise, helping them to buy smart and sell through efficiently. Retail Merchandising is highly effective for hard-line and soft-line retailers alike. Retailers benefit from features such as automated replenishment, native style-color-size-size2 item matrices, advanced allocation methods, and stock balancing. Total cost of ownership is further reduced by leveraging additional integrated modules within Retail Merchandising, such as distribution center management, loss prevention, sales audit, customer loyalty, data warehouse, gift card management, open-to-buy, e-commerce, and orders and fulfillment. The Retail Merchandising solution is one of the few completely integrated systems that allows users to manage business regardless of where the business comes from. Epicor's core merchandise management system can take care of "brick and mortar" stores (style and price maintenance, allocation, warehouse and distribution, purchasing, receiving, replenishment, sales audit, and accounting interface), while its fully integrated e-commerce and orders and fulfillment modules extend retailers' reach to serve Internet and catalog customers. The net result: one view of the customer.  

loyalty programme  prevention, sales audit, customer loyalty, data warehouse, gift card management, open-to-buy, e-commerce, and orders and fulfillment. The Retail Merchandising solution is one of the few completely integrated systems that allows users to manage business regardless of where the business comes from. Epicor's core merchandise management system can take care of brick and mortar stores (style and price maintenance, allocation, warehouse and distribution, purchasing, receiving, replenishment, sales audit, and Read More

Customer Value Enhancement: Linking Strategy and Operations for Better Loyalty and Margins


Rapid convergence of communications, media and entertainment (CME) is driving telecom, cable, and content executives to seek more creative means to garner long-term customer relationships. But how does one go from lofty goal to measurable results? Customer value enhancement (CVE) is a predictive approach to linking front- and back-office functions through advanced business intelligence (BI) and analytics. Find out more.

loyalty programme  and Operations for Better Loyalty and Margins Rapid convergence of communications, media and entertainment (CME) is driving telecom, cable, and content executives to seek more creative means to garner long-term customer relationships. But how does one go from lofty goal to measurable results? Customer value enhancement (CVE) is a predictive approach to linking front- and back-office functions through advanced business intelligence (BI) and analytics. Find out more. Read More