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 loyalty programme


MAPICS Clings To Its Customers' Loyalty
While the existing loyal client base remains MAPICS’ greatest trump for retaining its solid financial position, the company will have to figure out how to be

loyalty programme  Clings To Its Customers' Loyalty MAPICS Clings To Its Customers' Loyalty P.J. Jakovljevic - May 24, 2001 Event Summary On April 30, MAPICS, Inc. (NASDAQ: MAPX), one of the leading providers of software applications for mid-sized manufacturers, reported results for the second quarter of its fiscal 2001. For the three months ending March 31, 2001, MAPICS reported earnings of $1.5 million, before goodwill amortization, on revenue of $34.0 million, which compares to the year-earlier period, when earnings

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » loyalty programme

Beyond Digital Rights Management (DRM)


Most document security companies concern themselves solely with the prevention of unauthorized access to content. Online publishers, on the other hand, struggle to find a balance between document security and a satisfactory reader experience. A new approach to document security can give online content publishers the ability to protect their content without adding unnecessary complexity to document access. Learn more.

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Brand Management: Leveraging the Power of Integrated Marketing


The strength of a company can be traced to the value of its brands. Brand marketing managers seek to create and develop brand value by converting consumer insights into consumer loyalty. How can you overcome the challenge of developing effective marketing campaigns that convert consumer information into revenue and profit? Leverage the value of your brand with an integrated approach to brand management. Find out how.

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Legal Services: Strategies for Profitable Growth


Successful law firms set themselves apart by becoming virtual extensions of their clients’ organizations, thus forging relationships that lead to greater loyalty and profitability. That’s why it’s critical to gain a deeper understanding of each client’s requirements. It’s also vitally important to determine which types of assignments command premium pricing, and then focus on building on those areas of specialization.

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How HR Can Help Executives Get the Big Picture: Becoming a Strategic Partner to the C-Suite


Amid economic ups and downs, a very real skill shortage, the Baby Boomers exodus, and rapidly changing technology, human resources (HR) teams have their hands full without the specter of a dissatisfied C-suite. There is one key factor within HR’s control, however. Employee engagement. Improving engagement can help organizations transcend poor economies, attrition, and skill gaps by creating a rich employee experience, one that powerfully influences retention, performance, loyalty, motivation, and productivity. Learn about the top three keys to helping HR departments become the C-suite's strategic partner.

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State of Fraud Today: Using Proactive, Real-Time Interactive Notifications to Fight Fraud and Increase Customer Loyalty


With identity theft and consumer fraud on the rise, and more frequent and sizable data breaches in the news, financial institutions need to be taking a multi-channel approach to fighting fraud, to both reduce fraud losses and maintain customer loyalty and satisfaction.

This approach should include proactive financial alerts, to quickly give customers the necessary information and the tools to help combat fraud. Mobile plays a critical role as it provides the ability to reach customers at any time and place via interactive voice response (IVR), or text (SMS) alerts.

Learn more about the importance of proactive fraud resolution in this white paper from Genesys, and gain insight into how a multi-channel appraoch to tackling fraud is the best way minimize fraud damages, allow fast interaction, and increase customer loyalty and experience.

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Differentiate Through Quality Using Exceptional Issue Management


Increase the quality of your goods and services, and watch customer satisfaction, regulatory compliance, and business success soar. Whether you sell goods or deliver services, high quality can be a differentiator for your business. A focus on quality lets partners and customers know that you care about serving them efficiently, solving problems, and earning their loyalty. Read this paper to learn about a quality issue management application to help you quickly identify, monitor, and analyze quality issues.

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Defining the Value of Customer Loyalty


What does customer relationship management (CRM) mean to you? What is its value? Thousands of companies have ventured down the CRM path—many successfully, and others not. The reason may lie in the fact that CRM is sometimes viewed incorrectly, or may in fact be misunderstood. We provide some insights about the value of CRM in defining customers, increasing customer loyalty, and increasing your profits.

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eMachines to Buy FreePC


Low-cost PC maker eMachines announced it will acquire FreePC Inc

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Eedo Knowledgeware Helps Lufthansa Go the Extra Miles & More


Lufthansa, one of the world’s leading airlines, wanted to improve the way it trained its Miles & More loyalty program customer service staff. Traditionally, training was a five-day, classroom-based workshop, but the company now wanted more flexibility in its training approach. By moving to a blended learning content management system (LCMS), Lufthansa experienced a 65 percent savings on course development costs.

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How to Use Talent Supply Chain Management to Overcome Challenges in the Professional Services Market


Professional service providers are starting to apply supply chain management concepts to their strategies for hiring and retaining talent. Adapting to market demands such as globalization and a more sophisticated client base means human resources departments need a complete and integrated process of talent management. But hiring and keeping top talent can also help you increase revenues and increase client loyalty. Find out how.

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