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 loyalty programmes


MAPICS Clings To Its Customers' Loyalty
While the existing loyal client base remains MAPICS’ greatest trump for retaining its solid financial position, the company will have to figure out how to be

loyalty programmes  Clings To Its Customers' Loyalty MAPICS Clings To Its Customers' Loyalty P.J. Jakovljevic - May 24, 2001 Event Summary On April 30, MAPICS, Inc. (NASDAQ: MAPX), one of the leading providers of software applications for mid-sized manufacturers, reported results for the second quarter of its fiscal 2001. For the three months ending March 31, 2001, MAPICS reported earnings of $1.5 million, before goodwill amortization, on revenue of $34.0 million, which compares to the year-earlier period, when earnings

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » loyalty programmes

CRM: A Business Imperative during the Economic Downturn


The economic downturn means that businesses must capitalize on every opportunity to gain revenue. With the right customer relationship management (CRM) solution, you can protect current revenue streams and unearth new customer revenue opportunities—despite the most challenging market conditions. CRM helps ensure you deliver exceptional service to your current customers, building their long-term loyalty. Find out how.

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Data Quality Trends and Adoptions


". As business pressures increase, more and more midsized and large organizations are looking to DQ solutions to...

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Won’t Get Fooled Again: The 5 Worst Buzzwords in the CRM Industry Today


Going through our article archives, I stumbled across Glen Petersen’s excellent article A Lexicon for CRM Success. Petersen takes aim at key buzzwords in the CRM industry, and I thought it’d be worth summarizing his list of the worst offenders--and his thinking about why they belong in the trash can. An internationally recognized speaker, writer, practitioner, and thought leader in

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Mzinga's OmniSocial Engaged Continues the Social Business Platform Series


Mzinga has announced the release of OmniSocial Engaged—a social business platform that envisions fruitful interactions between organizations and their clients. The platform proposes several tools meant to "drive website traffic, amplify customer and buyer loyalty, and increase customer satisfaction." For instance, OmniSocial Engaged allows businesses to design customized 'social ecosystems' to

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Managing Change: Service-Oriented Component Architecture


Technology can be used to achieve competitive advantages, increase customer service and loyalty, and increase efficiency, but technology can also cause vendor lock-in and escalating costs. Learn how the object orientation, and service oriented architecture features in IFS Service-Oriented Component Architecture can help develop agile business software.

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Enhancing the Customer Experience with Loyalty Management: Strengthen the Brand and Improve Customer Retention


Customer churn is very costly—it’s many times more expensive to acquire a new customer than to keep an existing one—so retaining customers by offering a superior experience is a top priority. Also, delivering unique experiences to different customer segments is a valuable strategy. Read about how to increase brand equity and retain customers by offering a better experience.

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How to Succeed in the New Economy


Success in the new economic reality is a timely white paper that discusses how you can drive clarity and transparency into your operations to achie...

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Why Not Take Candy From Strangers? More Privacy Problems May Make Ad Agencies Nutty


Online advertising network 24/7 has acquired AwardTrack, a newly launched provider of loyalty programs.

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Verint Systems Inc


Verint (NASDAQ: VRNT) is a global leader in Actionable Intelligence solutions and value-added services. Our solutions capture and analyze complex, underused information sources, such as voice, video and unstructured text. They allow our customers to make “big data” actionable so that they can make more informed and effective business decisions. In the enterprise intelligence market, Verint solutions help organizations use the voice of their customers to drive operational excellence, increase customer satisfaction and loyalty, and optimize performance. In the security intelligence market, Verint solutions help law enforcement, government, and commercial organizations protect people and property and neutralize terror and crime. Our innovative technologies enable our customers to utilize intelligence for a more accurate and complete understanding of their challenges and opportunities. And our services provide expert guidance and robust implementations to adding ongoing value to their Verint investments. Today, more than 10,000 organizations in over 150 countries use our solutions to improve enterprise performance and make the world a safer place.

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Eedo Knowledgeware Helps Lufthansa Go the Extra Miles & More


Lufthansa, one of the world’s leading airlines, wanted to improve the way it trained its Miles & More loyalty program customer service staff. Traditionally, training was a five-day, classroom-based workshop, but the company now wanted more flexibility in its training approach. By moving to a blended learning content management system (LCMS), Lufthansa experienced a 65 percent savings on course development costs.

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