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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 loyalty programs statistics


Beyond Money: How to Win and Keep Top Performers
Loyal and satisfied employees are the foundation of successful business performance. Yet, new research shows employee loyalty slipping worldwide. The importance

loyalty programs statistics  new research shows employee loyalty slipping worldwide. The importance of building and rebuilding employee loyalty is paramount for organizations that want to retain their top talent and avoid the high costs associated with high turnover. Read this white paper and know 10 strategies for fostering employee engagement and motivation.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Incentive and Compensation Management

Enterprise incentive management (EIM) and employee compensation management sit between HR, CRM, Accounting, and sales force automation. These applications help sales executives gain perspective on sales performance, business operations, and manage compensation programs. EIM solutions are used to improve sales strategies. 

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How the Recession May Be Affecting Your Business and What You Can Do about It


"Come gather 'round people, wherever you roam, and admit that the waters around you have grown. And accept it that soon you'll be drenched to the bone. If your time to you is worth savin' then you better start swimmin' or you'll sink like a stone. For the times they are a-changin'." – Bob Dylan The Global RecessionRe-ces-sion \ri-se-sh?n\ “a period of reduced economic activity”1 Recession

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Sales Is from Mars, Marketing Is from Venus


There is a disconnect between marketing and sales. Marketing is focused on the consumer experience while sales is all about the merchandise. Technologies, such as auto identification technologies, radio frequency identification, sensors, and voice activated technologies, may be able to narrow this gap.

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Predictive Analytics; the Future of Business Intelligence


Business intelligence (BI) is evolving as it grows in popularity. Within BI, there is a shift from traditional analytics to predictive analytics, and predictive analytics is emerging as a distinct new software sector.

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CRM Buzzwords and Trends for 2009


Customer relationship management (CRM) is more than a technology. It’s a business strategy that aims at identifying customers and their needs and then creating sales and service strategies that are unique to them. Here is a quick look at CRM—from buzzwords to trends, to some recommended solutions.CRM Buzzwords CRM ecosystem - the changing landscape of customer relationship

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WBT Systems


WBT Systems is a leading provider of eLearning software for the efficient management and delivery of training and education programs online. Our Learning Management System software is used by both corporate organizations and the association market.

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The State of Customer Analytics: Taking a Proactive Approach to Loyalty and Retention


Discover how businesses can capitalize on rich data analysis to proactively implement loyalty and retention strategies.

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The Role of Enterprise Learning in a Company’s Growth


During tough economic times, companies look to reduce spending, and learning initiatives are often the first programs to go. But how do companies maintain a knowledgeable workforce during these tough times? An affordable way for companies to continue to maintain an educated, skilled, and adaptable workforce is through open courses. Find out what different types of open courses are available to your company in this report from TEC research analyst Raluca Druta.

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Through Engagement and Interaction, The LEGO Group Nurtures Loyalty Among Consumers


In 2004, LEGO suffered a loss of roughly $191 million after venturing into new areas. The toymaker needed to refocus on its construction toys and related customer experience and loyalty management to return to growth. See how LEGO now engages with consumers, discovers which experiences and product features enthusiasts want to see, and incorporates real-world demand into its new offerings—thereby nurturing consumer loyalty.

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SAP Releases New Mobile Retail App for In-store Experience


SAP recently announced the launch of SAP Shopper Experience, a personalized and engaging retail mobile app suite that offers social media sharing, loyalty programs, and a self-payment system for shoppers. The suite of modular consumer mobile solutions aims to transform the in-store shopping experience.

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Enhancing the Customer Experience with Loyalty Management: Strengthen the Brand and Improve Customer Retention


Customer churn is very costly—it’s many times more expensive to acquire a new customer than to keep an existing one—so retaining customers by offering a superior experience is a top priority. Also, delivering unique experiences to different customer segments is a valuable strategy. Read about how to increase brand equity and retain customers by offering a better experience.

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