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Documents related to » loyalty reward


Defining the Value of Customer Loyalty
What does customer relationship management (CRM) mean to you? What is its value? Thousands of companies have ventured down the CRM path—many successfully, and others not. The reason may lie in the fact that CRM is sometimes viewed incorrectly, or may in fact be misunderstood. We provide some insights about the value of CRM in defining customers, increasing customer loyalty, and increasing your profits.

LOYALTY REWARD: the Value of Customer Loyalty Defining the Value of Customer Loyalty Source: C2 CRM Document Type: White Paper Description: What does customer relationship management (CRM) mean to you? What is its value? Thousands of companies have ventured down the CRM path—many successfully, and others not. The reason may lie in the fact that CRM is sometimes viewed incorrectly, or may in fact be misunderstood. We provide some insights about the value of CRM in defining customers, increasing customer loyalty, and inc
9/13/2007 4:41:00 PM

Distribution: Costs Down, Customer Loyalty Up
Do distributors always have to settle for a trade-off between cost management and customer service? Is it impossible to keep costs down, yet still respond to customer needs and provide high-value products? Cost control needn’t impinge on customer service, and in fact, efficient processes can result in happier customers. How to use an integrated business management system to promote efficiency isn’t a secret—learn more.

LOYALTY REWARD: Distribution: Costs Down, Customer Loyalty Up Distribution: Costs Down, Customer Loyalty Up Source: Microsoft Document Type: White Paper Description: Do distributors always have to settle for a trade-off between cost management and customer service? Is it impossible to keep costs down, yet still respond to customer needs and provide high-value products? Cost control needn’t impinge on customer service, and in fact, efficient processes can result in happier customers. How to use an integrated business
3/31/2008 11:49:00 AM

Best-in-class Marketers Drive Enhanced Customer Loyalty
The path to a complete view of the customer lies not in eliminating data sources but in integrating them and providing access that is easy to navigate and always available. This report explores how top-performing companies are capturing, integrating, managing, measuring, and acting on valuable customer data throughout the entire customer lifecycle, to maximize customer loyalty and achieve best-in-class bottom-line results.

LOYALTY REWARD: Marketers Drive Enhanced Customer Loyalty Best-in-class Marketers Drive Enhanced Customer Loyalty Source: SAP Document Type: White Paper Description: The path to a complete view of the customer lies not in eliminating data sources but in integrating them and providing access that is easy to navigate and always available. This report explores how top-performing companies are capturing, integrating, managing, measuring, and acting on valuable customer data throughout the entire customer lifecycle, to
7/12/2012 2:11:00 PM

Thou Shalt Motivate and Reward Workforce Better
The potential of enterprise incentive management systems should not be ignored, since this software category promises a fairly rapid and tangible return on investment, outlines expensive over- and under-payment errors, and reduces administration overhead.

LOYALTY REWARD: improved employee satisfaction and loyalty as a result. For these reasons, many companies have abandoned the outmoded practice of putting something extra in the pay envelope (or even offering a material token of appreciation, such as a bottle of wine, if not the 13th “bonus” check) for its employees at year-end holiday time. Instead, companies are increasingly attempting to tie pay to measurable performance. Many studies have reported that the number of companies with at least some type of
3/24/2008

Delivering Efficient After-sales Service in IM&C Companies
After-sales service represents a significant opportunity for industrial machinery and components (IM&C) manufacturers. Profit margins for service operations can be higher than those for core manufacturing activities. And providing exceptional after-sales service creates substantial opportunities for cross-selling and solidifying customer loyalty. Discover ways to streamline and align your company’s service operations.

LOYALTY REWARD:   customer loyalty,   loyalty customer,   customer experience,   relationship marketing,   loyalty program,   customer retention,   retention customer,   loyalty programs,   customer strategy,   customer surveys,   customer segmentation,   customer service satisfaction,   customer relationships,   customer importance,   customer relationship marketing Source: SAP Learn more about SAP Readers who downloaded this white paper also read these popular documents! Sales Process Map Talent
9/1/2010 3:15:00 PM

Dell Tops in Customer Satisfaction
Compaq rises, IBM falls, but Dell remains master of the desktop domain.

LOYALTY REWARD: laptop, desktop, notebook, notebooks, laptops, laptop computers, laptops notebooks, desktops, call center, computers desktop, desktop pc, toshiba laptop, surveys, desktop pcs, buy computers, computer desktop, buy computer, desktops computers, buy laptop, help desk, toshiba laptops, cheap laptops, buy laptops, computer desktops, cheap laptop, laptop repair, online survey, refurbished laptops, used computers, laptop prices, customer relationship management, remote support, customer survey, call center service, survey software, customer experience, research survey, customer loyalty, cheap .
6/2/2000

Managing Product Content for Omni-channel Commerce: Best Practices to Consider when Evaluating Commerce MDM Vendors and Solutions
In recent years, the rise of omnichannel commerce and proliferation of digital channels have precipitated seismic shifts in consumer behavior. Customers who might have previously been motivated by brand loyalty are now faced with a superabundance of shopping options and limited time to navigate them—a scenario that promotes more carefully considered purchasing decisions in response to precise desires and requirements. This paper explores the deepening relationship between product content and conversion, and offers strategies for using content to gain an intimate understanding of customer needs.

LOYALTY REWARD: been motivated by brand loyalty are now faced with a superabundance of shopping options and limited time to navigate them—a scenario that promotes more carefully considered purchasing decisions in response to precise desires and requirements. This paper explores the deepening relationship between product content and conversion, and offers strategies for using content to gain an intimate understanding of customer needs. Managing Product Content for Omni-channel Commerce: Best Practices to Consider when
8/9/2013 1:43:00 PM

The Loyalty Connection: Measure What Matters and Create Customer Advocates
Recent surveys have shown that 76 percent of respondents rated customer loyalty as extremely or very important to top management. Many companies feel they exercise due diligence in this area, but as global competition increases and markets mature, they’ll have to go that extra mile. To better measure customer’s attitudes and behaviors, companies must make loyalty management an integral part of their business strategy.

LOYALTY REWARD: The Loyalty Connection: Measure What Matters and Create Customer Advocates The Loyalty Connection: Measure What Matters and Create Customer Advocates Source: RightNow Technologies Document Type: White Paper Description: Recent surveys have shown that 76 percent of respondents rated customer loyalty as extremely or very important to top management. Many companies feel they exercise due diligence in this area, but as global competition increases and markets mature, they’ll have to go that extra mile. To
11/30/2007 3:55:00 PM

The Art, Science & Software Behind (Optimal) Retail Pricing – Part 3 » The TEC Blog
competitive activity, and  brand loyalty , retailers need a thorough understanding of the uplift of demand on other products. Price changes and the marketing associated with them can have enormous impact on demand. Companies using advanced pricing systems have the ability to proactively plan for this lift, ensuring that inventory is readily available during the promotional period, and that sales opportunities (and customers) are not lost. Forward-thinking retailers use promotion planning and

LOYALTY REWARD: affinity, brand loyalty, cannibalization, consumer demand management, cpg, dcm, demandtec, jda software, lifecycle pricing, markdowns, pantry loading, pricing, promotions, retail, revionics, vendor funds, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
20-11-2009

The Art, Science & Software Behind (Optimal) Retail Pricing – Part 3 » The TEC Blog
competitive activity, and  brand loyalty , retailers need a thorough understanding of the uplift of demand on other products. Price changes and the marketing associated with them can have enormous impact on demand. Companies using advanced pricing systems have the ability to proactively plan for this lift, ensuring that inventory is readily available during the promotional period, and that sales opportunities (and customers) are not lost. Forward-thinking retailers use promotion planning and

LOYALTY REWARD: affinity, brand loyalty, cannibalization, consumer demand management, cpg, dcm, demandtec, jda software, lifecycle pricing, markdowns, pantry loading, pricing, promotions, retail, revionics, vendor funds, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
20-11-2009

These Are the Times of CRM Vindication and Validation – Part 1 » The TEC Blog
opportunities and improve  customer loyalty . But CRM products must do much more than just track customer interactions by going beyond the traditional realm of “operational CRM.” Namely, CRM tools play an important role by significantly boosting the efficiency and productivity of sales, marketing, and service people. These solutions can help organizations optimize their operations by automating routine tasks and standardizing best practices. Ultimately, CRM must allow organizations to better

LOYALTY REWARD: analytic crm, bi, CRM, customer loyalty, Microsoft Dynamics CRM, NetSuite, on demand crm, operational crm, oracle crm, recession, SaaS, salesforce.com, sharepoint, siebel, social crm, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
22-01-2010


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