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Software Functionality Revealed in Detail
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 loyalty reward


MAPICS Clings To Its Customers' Loyalty
While the existing loyal client base remains MAPICS’ greatest trump for retaining its solid financial position, the company will have to figure out how to be

loyalty reward  Clings To Its Customers' Loyalty MAPICS Clings To Its Customers' Loyalty P.J. Jakovljevic - May 24, 2001 Event Summary On April 30, MAPICS, Inc. (NASDAQ: MAPX), one of the leading providers of software applications for mid-sized manufacturers, reported results for the second quarter of its fiscal 2001. For the three months ending March 31, 2001, MAPICS reported earnings of $1.5 million, before goodwill amortization, on revenue of $34.0 million, which compares to the year-earlier period, when earnings

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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Thou Shalt Motivate and Reward Workforce Better


The potential of enterprise incentive management systems should not be ignored, since this software category promises a fairly rapid and tangible return on investment, outlines expensive over- and under-payment errors, and reduces administration overhead.

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Enhancing the Customer Experience with Loyalty Management: Strengthen the Brand and Improve Customer Retention


Customer churn is very costly—it’s many times more expensive to acquire a new customer than to keep an existing one—so retaining customers by offering a superior experience is a top priority. Also, delivering unique experiences to different customer segments is a valuable strategy. Read about how to increase brand equity and retain customers by offering a better experience.

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A.C. Moore Selects and Quickly Implements Epicor Retail CRM


In anticipation of the upcoming NRF 2013 event, Epicor has announced that specialty retailer A.C. Moore has selected and implemented Epicor Retail Customer Relationship Management (CRM) to strengthen customer relations and support future loyalty and reward initiatives. With 141 stores along the US East Coast, A.C. Moore Arts @ Crafts, Inc., in addition to offering traditional craft products, is

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Grupo Axo Selects Epicor Retail


Epicor announced that Grupo Axo, the business partner of internationally renowned retail brands within Mexico (such as Brooks Brothers, Brunello Cucinelli, Chaps, Coach, Crate and Barrel, Emporio Armani, Etro, Express, Guess, etc.), has selected the full Epicor Retail suite to help support its expanding retail operations

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Managing Change: Service-Oriented Component Architecture


Technology can be used to achieve competitive advantages, increase customer service and loyalty, and increase efficiency, but technology can also cause vendor lock-in and escalating costs. Learn how the object orientation, and service oriented architecture features in IFS Service-Oriented Component Architecture can help develop agile business software.

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Predictive Service Excellence for Printers: An Overview of Remote Service Platforms for Printer and Copier Devices


Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime by automating service alerts and meter reading, and providing proactive toner replenishment. Users benefit from improved device uptime, and manufacturers and their service partners can build proactive service relationships that can drive customer loyalty.

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Serving the Uncompromising Customer


Everybody’s talking about how improving customer experiences increases loyalty, advocacy, and profitability. And you know you need to do something to deliver great customer experiences across your organization (rather than just at the retail store or call center). So now what? Download this white paper to find out how to kick-start your customer experience improvement initiative.

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Sit Customer Sit "How Did Customers Get So Trained?"


Your customers' perception of your company is formed from the packages that arrive at their receiving dock. What do you think they perceive?

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Revel Systems, Inc.


Revel Systems is an award-winning iPad Point of Sale Solution for single location and multi-location businesses. The company was founded in 2010 in San Francisco, with the goal of changing the Point of Sale market. Founders Lisa Falzone and Chris Ciabarra developed a quick, intuitive, and secure iOS-based Point of Sale system by combining cloud-based technology and the mobility of the iPad.   Revel tailors every Point of Sale to each businesses’ specific needs and wants through a suite of features, including integrated payroll, inventory tracking, customer relationship management, and much more. With the introduction of the Revel Marketplace, Revel iPad POS users can integrate directly into third-party enhancements, including mobile payments, online ordering, gift or reward cards and advanced financial software suites.

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Operational Business Intelligence: Five Things You Need to Know About Improving Your Customer-facing Performance


According to a recent study, 82 percent of respondents are cutting budgets in response to the current recession. Companies are attempting to increase customer loyalty to reduce customer churn at a time when the customer relationship may be the only reliable source of revenue. Discover how operational business intelligence capabilities can help top-performing companies better focus on operational processes and performance.

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