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Documents related to » loyalty rewards


The Three Rs of RFID: Rewards, Risk, and ROI
Prominent organizations and retailers, such as Walmart and the US Department of Defense are taking advantage of radio frequency identification, which promises real time tracking of products from the manufacturing floor to the checkout terminal. Despite the typical risks associated with adopting any early-stage technology, the competitive advantage and bottom-line business benefits of RFID are significant to both retailers and suppliers. It can significantly decrease warehouse, distribution, and inventory costs; increase margins; and enhance customer service.

LOYALTY REWARDS: The Three Rs of RFID: Rewards, Risk, and ROI The Three Rs of RFID: Rewards, Risk, and ROI Tom Pisello - March 5, 2005 Read Comments Introduction The promise of radio frequency identification (RFID) is every supply chain manager s dream—real time tracking of every single product, from manufacture to checkout. Compared to universal product code (UPC) bar coding, which RFID promises to replace, RFID proactively transmits information, eliminating the manual point-and-read operations needed with bar coding.
3/5/2005

Best-in-class Marketers Drive Enhanced Customer Loyalty
As companies try to escape the effects of the 2009 recession, a barrier to business growth is maintaining profitable long-term relationships with customers. This Aberdeen Analyst Insight explores how top-performing companies are capturing, integrating, managing, measuring, and acting on customer data throughout the customer life cycle in order to maximize customer loyalty and achieve best-in-class bottom-line results.

LOYALTY REWARDS: Marketers Drive Enhanced Customer Loyalty Best-in-class Marketers Drive Enhanced Customer Loyalty Source: SAP Document Type: White Paper Description: As companies try to escape the effects of the 2009 recession, a barrier to business growth is maintaining profitable long-term relationships with customers. This Aberdeen Analyst Insight explores how top-performing companies are capturing, integrating, managing, measuring, and acting on customer data throughout the customer life cycle in order to maximize
9/1/2010 3:11:00 PM

Distribution: Costs Down, Customer Loyalty Up
Do distributors always have to settle for a trade-off between cost management and customer service? Is it impossible to keep costs down, yet still respond to customer needs and provide high-value products? Cost control needn’t impinge on customer service, and in fact, efficient processes can result in happier customers. How to use an integrated business management system to promote efficiency isn’t a secret—learn more.

LOYALTY REWARDS: Distribution: Costs Down, Customer Loyalty Up Distribution: Costs Down, Customer Loyalty Up Source: Microsoft Document Type: White Paper Description: Do distributors always have to settle for a trade-off between cost management and customer service? Is it impossible to keep costs down, yet still respond to customer needs and provide high-value products? Cost control needn’t impinge on customer service, and in fact, efficient processes can result in happier customers. How to use an integrated business
3/31/2008 11:49:00 AM

Best-in-class Marketers Drive Enhanced Customer Loyalty
The path to a complete view of the customer lies not in eliminating data sources but in integrating them and providing access that is easy to navigate and always available. This report explores how top-performing companies are capturing, integrating, managing, measuring, and acting on valuable customer data throughout the entire customer lifecycle, to maximize customer loyalty and achieve best-in-class bottom-line results.

LOYALTY REWARDS: Marketers Drive Enhanced Customer Loyalty Best-in-class Marketers Drive Enhanced Customer Loyalty Source: SAP Document Type: White Paper Description: The path to a complete view of the customer lies not in eliminating data sources but in integrating them and providing access that is easy to navigate and always available. This report explores how top-performing companies are capturing, integrating, managing, measuring, and acting on valuable customer data throughout the entire customer lifecycle, to
7/12/2012 2:11:00 PM

Customer Relationship Management StrategiesPart Two: Creating Your Strategy
CRM system can increase your profits and build customer loyalty by streamlining your processes and provide better quality products and services. However, you first must be prepared to overcome lack of requirements, combat scope creep, and compensate for lack of skills.

LOYALTY REWARDS: customer relationship management, CRM, medium companies, mid-sized companies, implementation, software vendor, data quality, strategic, planning, metrics, enterprise, ERP, equirements, Management Advisory Systems Corporation.
2/15/2005

Knowledge at the Point of Action: 6 Ways to Make Sure Your Customers Love Your Company
Exceptional customer experiences revolve around one central principle: knowledge at the point of action (KAPA). Learn how your marketing, customer service, and sales systems can work together to drive customer loyalty and advocacy.

LOYALTY REWARDS: together to drive customer loyalty and advocacy. Knowledge at the Point of Action: 6 Ways to Make Sure Your Customers Love Your Company style= border-width:0px; />   comments powered by Disqus Related Topics:   Customer Relationship Management (CRM),   Sales Management Source: RightNow Technologies Learn more about RightNow Technologies Readers who downloaded this white paper also read these popular documents! Extending BI’s Reach: Anticipate Outcomes, Forecast Results, and Respond Proactively Sal
11/6/2006 10:10:00 AM

The Truth about Agent Training and Turnover in the Contact Center
Assumption: Call center turnover will always be higher than you want, no matter what you do. If this is true (and a mounting body of research suggests it is), you’ll need to complement rewards such as bonus pay, flex time, and public recognition with other means of getting the most productivity from your agents before they head for greener pastures.

LOYALTY REWARDS: The Truth about Agent Training and Turnover in the Contact Center The Truth about Agent Training and Turnover in the Contact Center Source: Panviva Document Type: White Paper Description: Assumption: Call center turnover will always be higher than you want, no matter what you do. If this is true (and a mounting body of research suggests it is), you’ll need to complement rewards such as bonus pay, flex time, and public recognition with other means of getting the most productivity from your agents before
1/9/2007 9:08:00 AM

Analyzing MAPICS Further Steps After FrontstepPart Four: Market Impact Continued
While competitive costs (low and flexible software license pricing and implementation costs) and outstanding global service (proven fast implementations and customer loyalty) will remain important requirements for success, particularly in the lower end of the market, vertical focus will be the key factor for survival.

LOYALTY REWARDS: fast implementations and customer loyalty) will remain important requirements for success, particularly in the lower end of the market, vertical focus will be the key factor for survival. Thus, MAPICS is retaining its vertical industry marketing emphasis for MAPICS ERP for iSeries and SyteLine , with an unfazed focus on aerospace and defense, automotive, control instruments, electronics, furniture, industrial equipment, medical devices, metal fabrication, and specialty vehicles. Both ERP products show
10/14/2003

Best-in-class Marketers Drive Enhanced Customer Loyalty
The path to a complete view of the customer lies not in eliminating data sources but in integrating them and providing access that is easy to navigate and always available. This report explores how top-performing companies are capturing, integrating, managing, measuring, and acting on valuable customer data throughout the entire customer lifecycle, to maximize customer loyalty and achieve best-in-class bottom-line results.

LOYALTY REWARDS: Marketers Drive Enhanced Customer Loyalty Best-in-class Marketers Drive Enhanced Customer Loyalty Source: SAP Document Type: White Paper Description: The path to a complete view of the customer lies not in eliminating data sources but in integrating them and providing access that is easy to navigate and always available. This report explores how top-performing companies are capturing, integrating, managing, measuring, and acting on valuable customer data throughout the entire customer lifecycle, to
7/12/2012 2:11:00 PM

Operational Business Intelligence: Five Things You Need to Know About Improving Your Customer-facing Performance
According to a recent study, 82 percent of respondents are cutting budgets in response to the current recession. Companies are attempting to increase customer loyalty to reduce customer churn at a time when the customer relationship may be the only reliable source of revenue. Discover how operational business intelligence capabilities can help top-performing companies better focus on operational processes and performance.

LOYALTY REWARDS: attempting to increase customer loyalty to reduce customer churn at a time when the customer relationship may be the only reliable source of revenue. Discover how operational business intelligence capabilities can help top-performing companies better focus on operational processes and performance. Operational Business Intelligence: Five Things You Need to Know About Improving Your Customer-facing Performance style= border-width:0px; />   comments powered by Disqus Related Topics:   Business
9/10/2009 2:35:00 PM

Leveraging Experience-driven Commerce to Build Brands Online: Strategies for Tailoring Digital Experiences that Captivate Shoppers and Elevate Brand Value
Omnichannel shoppers expect seamless dialogue across every channel and a highly personalized customer experience. For retailers, this is rewriting the rules for building customer relationships, sparking loyalty, and driving repeat business and sales. This paper explores the growing relationship between experience-driven commerce, conversion, and repeat business and highlights strategies for tailoring experiences that captivate shoppers. Most importantly, it suggests a foundation for a commerce strategy that consolidates brand awareness and paves the way for growth.

LOYALTY REWARDS: building customer relationships, sparking loyalty, and driving repeat business and sales. This paper explores the growing relationship between experience-driven commerce, conversion, and repeat business and highlights strategies for tailoring experiences that captivate shoppers. Most importantly, it suggests a foundation for a commerce strategy that consolidates brand awareness and paves the way for growth. Leveraging Experience-driven Commerce to Build Brands Online: Strategies for Tailoring Digital
8/9/2013 1:33:00 PM


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