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MAPICS Clings To Its Customers' Loyalty
While the existing loyal client base remains MAPICS’ greatest trump for retaining its solid financial position, the company will have to figure out how to be

loyalty rewards  Clings To Its Customers' Loyalty MAPICS Clings To Its Customers' Loyalty P.J. Jakovljevic - May 24, 2001 Event Summary On April 30, MAPICS, Inc. (NASDAQ: MAPX), one of the leading providers of software applications for mid-sized manufacturers, reported results for the second quarter of its fiscal 2001. For the three months ending March 31, 2001, MAPICS reported earnings of $1.5 million, before goodwill amortization, on revenue of $34.0 million, which compares to the year-earlier period, when earnings tota Read More
Electronic Medical Records (EMR) for the Health Care Industry
Electronic Medical Records (EMR) assists physicians and other clinicians document patient care for current visits and provides access to patient clinical history. Sometimes may be referred to as co...
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Documents related to » loyalty rewards


Revionics Making Retail Merchandizing Optimization Social
In November 2012, Revionics, Inc., a cloud-based provider of merchandise optimization solutions, acquired SkuLoop, a provider of social commerce-driven

loyalty rewards  branded programs that harness loyalty data and vocal advocates include: Social Rewards – Identify, target, and engage the most valuable and loyal shoppers with optimized incentives, to convert them into vocal brand advocates within their social network. This can also drive new customer acquisition.  Insider Events – Reward loyal advocates with special events and activities that affirm their sense of belonging, and targeted promotions designed to be shared with friends and family. Wish Lists – Incre Read More
Enterprises Reap Rewards of Modernizing Their ERP Systems
With increased mergers and acquisitions at the global level, organizations have started recognizing the benefits of upgrading to a modern enterprise resource

loyalty rewards  marketing 17.98 Improving customer loyalty/relationships 16.84 Expanding into new areas 14.84 Introducing new and/or improved products and services at faster rate 13.51 Increasing collaboration with partners 10.66 Other 0.95 n = 1,051 Note: Multiple responses were allowed. Source: IDC's Vertical Views Survey, 2006 As a result, companies are reinventing themselves by investing in new ERP systems to improve their chances of surviving and succeeding in an era when corporate strengths are often measured by th Read More
Sage Analyst Day 2011: Not your Older Brother’s Sage - Part 3
Part 1 of this series analyzed the transformative events during the last few years at Sage Group, Plc (LSE: SGE) and its Sage North America subsidiary. These

loyalty rewards  part of Sage’s customer loyalty program) on what the single largest influence on customers’ purchase was, the results were as follows: Accountant recommendation – 31 percent Reseller recommendation – 25 percent Customer recommendation – 10 percent Used the product/company before – 10 product The Sage product itself – 24 percent The imperative for Sage is to improve existing products in functionality and user experience and grow the Sage footprint within each account. Implicit in this approac Read More
Bold Retail Industry Predictions for 2014 by Revel Systems
Revel Systems, an innovative provider of iPad-based point-of-sale (POS) solutions, recently announced predictions that will shape the retail and technology

loyalty rewards  become “smart” and predictive. Loyalty programs are usually an afterthought to the POS; however, by using smart peripherals such as facial recognition software, a retailer’s menu boards and POS displays can use predictive modeling based on past order history to recommend items for cross-sell and upsell opportunities. POS terminals will act as beacons for the mobile consumer. Social capital begins to influence personal pricing at brick and mortar. CRM systems will also include social data so that mor Read More
XENEX Enterprises
Established in May 1983, we have been in business for over 20 years. We have extensive experience in Business Processes Management, and Outsourcing

loyalty rewards  talent and improve client/user loyalty and satisfaction. Xenex and its strategic alliances link people, operations and business strategies to deliver tangible, measurable, lasting results. Our methodologies are leading edge in content and delivery and our expert consulting team of experienced professionals have provided leadership in many successful implementations. Xenex’s extensive network of associates come from a variety of disciplines, enabling us to design and deliver programs and services that me Read More
The Importance of Change Management in ERP Deployments
Implementing an enterprise resource planning (ERP) solution can be a long, complicated, and often very difficult process. Change is rarely ever very simple

loyalty rewards  Importance of Change Management in ERP Deployments Implementing an enterprise resource planning (ERP) solution can be a long, complicated, and often very difficult process. Change is rarely ever very simple. However, most would also agree that the rewards of a successful ERP implementation almost always justify the effort. Download this white paper for ERP deployment tips. Read More
Rethinking, Revisiting, and Removing Obstacles in Process Manufacturing
In today’s hyper-competitive markets, the process manufacturer/distributor faces extremely challenging opportunities that require re-visiting the once-thought

loyalty rewards  Revisiting, and Removing Obstacles in Process Manufacturing In today’s hyper-competitive markets, the process manufacturer/distributor faces extremely challenging opportunities that require re-visiting the once-thought basics in their industry. Global competition, with information technology riding on a backbone of totally new communications infrastructure can return great rewards for the early adoptors, users, and masters. We will explore the set of economic drivers specific to process Read More
Peppers & Rogers Group
Peppers @ Rogers Group is a management consulting group focusing on customer-based business strategy. The company@s specialties include customer data and

loyalty rewards  include customer data and loyalty strategies. Read More
Lean Manufacturing: Reaping the Rewards of Lean through Response Management
For years, manufacturers have been driven by sales forecasts and the need to maximize production efficiency at every level of operation. But in order to be

loyalty rewards  Manufacturing: Reaping the Rewards of Lean through Response Management Lean Manufacturing: Reaping the Rewards of Lean Through Response Management If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Competitive necessities are driving manufacturers to become more customer-focused, and Lean manufacturing techniques are a powerful tool to support these supply chain management transformations. Source : Kinaxis Resources Related to Lean Read More
hybris Helps SAP Retail and CRM
As my colleague Bob Eastman reported in a blogpost earlier today, SAP plans to acquire hybris, a vibrant and widely recognized leader in e-commerce technology

loyalty rewards  engage customers to improve loyalty and create stronger, more valuable relationships. Rounding Out SAP Retail It is interesting that this is SAP’s second retail-oriented acquisition in Switzerland, the first one being SAF AG in 2009 for precise retail-level forecasting and replenishment .  But e-commerce capabilities have long been an admitted gap in the SAP Retail portfolio. Growing at more than twice the rate of the retail industry, e-commerce is increasingly recognized as a critical capability in Read More
On-Premise vs. On-Demand CRM
When looking to acquire an initial customer relationship management (CRM) solution or replace an existing deployment, a host of considerations must be made, not

loyalty rewards  On-demand CRM,On-premise CRM,on-demand CRM pros and cons,On-premise CRM pros and cons,CRM delivery model considerations,CompareBusinessProducts.com Read More
Oracle Acquires Eloqua
Oracle's attempt to tackle the customer experience cloud market has been advanced with the new acquisition of cloud-based marketing automation solutions

loyalty rewards  used to ensure brand loyalty, drive more qualified leads to sales teams, and provide superior service. Customer experience is still in an emerging and very chaotic phase, where players still do not fully grasp what they are buying and selling or what they are trying to achieve on top of classic customer relationship management (CRM). Perhaps this market segment is set for a correction that would reflect its true potential. Read More
Customer-oriented Banking and Account Origination
A decline in customer loyalty has put a great deal of pressure on financial institutions of late. Thus, as banks tailor products and services to meet customer

loyalty rewards  A decline in customer loyalty has put a great deal of pressure on financial institutions of late. Thus, as banks tailor products and services to meet customer demands, they must also boost revenue. That’s why it’s essential to target your most profitable customers with real-time insight that helps you drive revenue, increase profitability, and build long-term relationships with those customers. Read More
These are the Times of CRM Vindication and Validation - Part 2
Part 1 of this blog series analyzed two white papers entitled “Customer Relationship Management: The Winning Strategy in a Challenging Economy” and “Maximizing

loyalty rewards  and communications, guiding personalized loyalty promotions, and incorporating partner awards, as well as managing partner transactions. Again, loyalty systems should provide rich analytic capabilities that deliver extensive information on each member including tier status and value, transaction history, loyalty assets, and eligible and enrolled promotions. This information should be presented alongside sales and service transactions as well as marketing preferences, which are located in the CRM system. Read More

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