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Customer Value Enhancement: Linking Strategy and Operations for Better Loyalty and Margins
Rapid convergence of communications, media and entertainment (CME) is driving telecom, cable, and content executives to seek more creative means to garner long

loyalty strategy  and Operations for Better Loyalty and Margins Rapid convergence of communications, media and entertainment (CME) is driving telecom, cable, and content executives to seek more creative means to garner long-term customer relationships. But how does one go from lofty goal to measurable results? Customer value enhancement (CVE) is a predictive approach to linking front- and back-office functions through advanced business intelligence (BI) and analytics. Find out more. Read More

PPM for Internal Departments
A business practice that assists organizations to align their portfolio of projects with their business strategy. Typically IT departments employ an IT governance framework to ensure that their PPM...
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Documents related to » loyalty strategy


6 Steps for Linking Corporate Strategy to the Budget
Ask any three people in an organization why they budget and you’ll get three different answers. But no one says they budget in order to direct the way in which

loyalty strategy  a conference, and a loyalty program. Step 5: Assess and Mitigate Risks Once operational managers have developed their tactics, the completed plan can be assessed. Ask the following questions: Is the plan realistic? Make sure that the planned tactics will really help to make the strategy successful. Is the plan affordable? Make certain that the financial benefits will outweigh the costs. What risks do you run in implementing the plan and how can you negate those risks? How far will you let variances go Read More
CRM without Compromise: A Strategy for Profitable Growth
When implementing customer relationship management (CRM), organizations often lose sight of their customers and focus on efficiency gains instead of looking at

loyalty strategy  different channel, then customer loyalty is clearly at stake. guiding Customers to the Right Channel The increasing number of available channels and touch points has had some unintended effects in many industries: while pro- viding their customers with more options and implementing technologies to support existing and new channels, organizations have been struggling with escalating costs and diminishing returns. What went wrong? Many organizations have failed to tailor their channels to meet the Read More
A CRM System Needs A Data Strategy
A customer relationship management (CRM) system is inherently valuable for supporting customer acquisition and retention by gathering data from each contact

loyalty strategy  a focus on establishing loyalty, advancing the relationship and building a sense of community, participation and affinity. The retention data strategy, as with prospecting, also must be built on determining which customers meet that ideal criteria. Even minimal improvements in retention rates can lead to big improvements in profitability and overall ROI. With this in mind, look for factors that will feed back into the acquisition cycle to trim marketing costs and/or increase success rates. Analyze the Read More
Addressing Strategy Management and the Balanced Scorecard
Organizations often see a significant gap between their strategic plans and their ability to execute them, and many try to implement scorecards to solve

loyalty strategy  9, three initiatives communication program, loyalty program, and conference have been established to support repeat business. Setting Targets and Aligning Strategic Initiatives Once the plan is complete, senior management reviews the entire plan, including the operational initiatives (Figure 10). They can assess whether the plan is likely to work. Targets can be entered into the plan manually or electronically linked to the supporting budgeting and reporting systems such as Extensity MPC (Figure 11). Read More
Infor24: Demystifying Infor’s Cloud Strategy - Part 2
Part 1 of this blog series started with the assertion that cloud computing is reaching mainstream adoption in the enterprise applications space. Indeed

loyalty strategy  Demystifying Infor’s Cloud Strategy - Part 2 Part 1 of this blog series  started with the assertion that  cloud computing  is reaching mainstream adoption in the enterprise applications space. Indeed, virtually all renowned  independent software vendors (ISVs)  already offer or plan to offer some or all of their products as a service ( on-demand software ). My blog post then expanded onto some cloud computing definitions and nuances, to establish that  enterprise resource planning (ERP) Read More
Create an Intelligent Analytics Strategy for Your Organization
A good business analytics strategy can pay off. Learn how to grow and transform your organization with analytics and business intelligence (BI) in this

loyalty strategy  an Intelligent Analytics Strategy for Your Organization A good business analytics strategy can pay off. Learn how to grow and transform your organization with analytics and business intelligence (BI) in this newsletter, featuring new research from Gartner. Read More
Portal Strategy: One Vendor's Story and What It Means to You
Epicor is working with Microsoft so that portal adopters can benefit from SharePoint's models and access to other enterprise data.

loyalty strategy  Strategy: One Vendor's Story and What It Means to You Market Impact Epicor 's announcement to provide rich portal content and create a standardized platform using Microsoft .NET, combined with its overall strategy to burgeoning portal applications, and the dwindling number of viable portal providers, indicates two things: portals are becoming indisputably important, but they are not a viable market on their own—at they will not be able to sustain a vast number of players. Part two of the Epicor to Read More
Infor24: Demystifying Infor’s Cloud Strategy - Part 1
Anyone that is still vociferously doubting and denying the future of cloud computing and its near-mainstream nature will sound as strange and nutty as some

loyalty strategy  Demystifying Infor’s Cloud Strategy - Part 1 Anyone that is still vociferously doubting and denying the future of  cloud computing  and its near-mainstream nature will sound as strange and nutty as some US Senate hopefuls that still proudly deny evolution and climate change (while admitting to “dabbling with witchcraft” in the not-too-distant past). In fact, can anyone name a renowned  enterprise resource planning (ERP)  vendor that has not yet at least announced its cloud computing Read More
Service Level Goal Strategy: Path to Profit
How can retailers maximize their return when investing in cutting-edge replenishment solutions? After all, if forecasting and purchasing decisions are driven by

loyalty strategy  Level Goal Strategy: Path to Profit How can retailers maximize their return when investing in cutting-edge replenishment solutions? After all, if forecasting and purchasing decisions are driven by advanced math and logic, then surely there is little room for users to influence success? Actually, establishing a service-level goal strategy can blaze the path to profit for retailers looking to separate themselves from the competition. Read More
An Executive’s Guide to Event Log Management Strategy
Archiving and logging standards place a great burden on network security professionals and IT administrators. When your routers, firewalls, and other devices

loyalty strategy  Executive’s Guide to Event Log Management Strategy Archiving and logging standards place a great burden on network security professionals and IT administrators. When your routers, firewalls, and other devices are added to multiple servers, the volume of data that must be kept accessible can be tremendous. Learn more about event log standards and challenges, and how to implement a tool that can improve troubleshooting and diagnosis of incoming—and in-house—security issues. Read More
Inortech Optimizes Customer Loyalty with Sage CRM


loyalty strategy  Optimizes Customer Loyalty with Sage CRM Read More
Six Key Trends Changing Supply Chain Management Today: Choosing the Optimal Strategy for Your Business
Technology and process upgrades at forward-thinking companies confirm supply chain excellence as a more widely accepted element of overall business strategy. To

loyalty strategy  Key Trends Changing Supply Chain Management Today: Choosing the Optimal Strategy for Your Business Technology and process upgrades at forward-thinking companies confirm supply chain excellence as a more widely accepted element of overall business strategy. To remain successful, companies need organization-wide buy-in to supply chain excellence, with key trends in mind: demand planning as an imperative; globalization; increased competition and price pressures; outsourcing; shortened and more complex Read More
Is Cron Limiting Your Automation Strategy?
If you currently use cron to schedule jobs on your UNIX servers, you may have noticed that your job schedule requires a higher degree of flexibility than cron

loyalty strategy  enterprise job scheduling,job schedule software,enterprise scheduler,cross-system scheduling,advanced scheduling system,event-driven job scheduling,Skybot Scheduler,Skybot Software,Workload automation solution,workload automation system Read More
Workforce Analytics: Key to Aligning People Business Strategy
This research brief examines the use of workforce analytics tools as well as the way best-in-class organizations align workforce strategies with business

loyalty strategy  Analytics: Key to Aligning People Business Strategy This research brief examines the use of workforce analytics tools as well as the way best-in-class organizations align workforce strategies with business objectives. It looks at existing technologies and makes recommendations to enable organizations to address workforce optimization, talent plans, and human resources (HR) service delivery. Read it and discover how your company can achieve best-in-class performance. Read More

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