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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 lucent infinity


Method to the (Expansion) Madness: Some Common Threads
Click Commerce has been impressively active in its expansion efforts, and now offers quite a few solutions outside its traditional realm. While each of its

lucent infinity  Intel , Nortel , Lucent , Hitachi , etc.), and financial institutions ( Bank of America, JP Morgan Chase, ABN Amro, American Express, Citibank, Union Bank of California, Charles Schwab, Countrywide Financial , etc.). One should also not forget its health care and higher education clients. The company says that its products and services enable such corporations to coordinate and optimize business processes, accelerate revenue, lower costs, and improve customer service. For instance, Microsoft, the world's

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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Lucent's Octel for Microsoft Exchange


Lucent's Octel unified messenger uses a text-to-speech conversion engine for transmitting e-mails over a standard telephone line.

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More Infrastructure Support for CyberCarriers


Lucent NetworkCare Professional Services and IBM Global Services have announced an alliance to help emerging service providers. The two organizations have teamed up to provide network based services to enterprises and consumers. Lucent is also offering their CyberCarrier Reference Architecture as a blue print for the end-to-end network.

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webMethods Gets Active (Software That Is)


In May webMethods Inc. announced that it will purchase Active Software Inc. in an all-stock deal. The purchase is worth approximately $1.3 Billion. WebMethods is a vendor of B2B e-commerce integration software, and the acquisition of Active allows them to extend their integration strategy for extended supply chain and business-to-business e-commerce.

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The Return on Investment of IP Telephony Management


Managing a newly deployed voice over Internet protocol (VoIP) integration project is not as easy as some IT managers believe it to be. Delivering voice traffic over the IP network is time-consuming, and requires the right tools and a proper budget. To fully understand the costs associated with IP telephony implementation, businesses must first conduct a thorough evaluation of their management options—prior to deployment.

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Intel Outside?


Intel’s subsidiary, Intel Online Services recently announced AppChoice™ Managed Hosting Services. The service is designed to offer applications and hosting within their 'Internet Hosting Environment'. In addition to managed hosting services they intend to invest $1 billion in the development and integration of data centers worldwide. Does this mean new commercials will say 'Intel Inside and Out'?

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Acuity, Inc.


Looking for instant answers? Acuity (formerly iChat) makes software that lets call center representatives chat with customers over the Internet and respond instantaneously to questions via the same technology used to facilitate chat rooms. Its WebCenter Enterprise manages Internet-based customer service sessions by offering self-help, queuing calls to be handled by representatives, and responding to routine questions by e-mail. Founded in 1995, the company initially focused on consumer chat programs, but it has sold off its ichat product line and redesigned its technology for corporate customer service use. Customers include Lucent and drugstore.com. Acuity is a subsidiary of software maker Quintus Corporation.

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Active Voice Releases Unity 2.4


Release 2.4 of Active Voice’s Unity Unified Messaging solution has hit the streets touting software only support for Cisco’s Call Manager 3.01, unlimited usage of ViewMail® for Microsoft Outlook and a special agreement with Microsoft to allow telephone only users access to his/her inbox, without the need to purchase a Client Access License (CAL).

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Has Consolidation Made the PLM Market More Agile?


While the race for the pole position in the still evolving, moving-target PLM market started several years ago, it has been quite accelerated by Agile Software's fourth acquisition in 2003. Particularly with the most recent Agile-Eigner announcement, the two players have apparently decided to leapfrog many direct competitors by joining complementary forces.

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Lawson Enforces Its Stronghold Part 2: Market Impact


Now that is it publicly traded, it is poised for reaching over $400 million revenue mark in calendar 2002. Lawson has maintained significant mind and market share in the service industries sector, and is a recognized competitive force to keep the likes of PeopleSoft, Oracle and SAP on their tiptoes.

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Lawson Enforces Its Stronghold Part1: Recent Announcements


Lawson Software, has gone past a successful IPO, and continues with new wins and with rounding up of its focused offering, while also belonging to the elite of enterprise applications vendors that have seen license revenue growth and profit in recent optimism-scant times.

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