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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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New Research from Technology Evaluation Centers (TEC) Predicts M&As, Cloud, and Mobile to Prevail in the Configure Price Quote (CPQ) Software Market
Configure, price, and quote (CPQ) solutions can help a company drive sales effectiveness by playing a critical role in the lead-to-win sales process. Over the

m as  a new TEC CPQ Market Landscape Report . Customers want—and are becoming accustomed to—an ever growing range of product options to select from, such as different styles, colors, and makes, with an extensive menu of service options.  This “customization” of products is further extended by personalization, where even household names like Ferrari and Hallmark allow their customers to design their own products. Another growing industry trend is toward “servitization,” or the selling of additional

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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Maximizing the Value of an M&A!


Mergers and acquisitions (M&As) often lead to a lot of confusion, particularly with regard to systems and processes. Usually, monolithic enterprise resource planning (ERP) systems are in operation in both the firms, which are programmed with specific knowledge intrinsic to the firm’s core operations. This paper debates the options that have to be considered when both the firms are being managed by similar, competing, or best-of-breed ERP packages.

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Support and Maintenance: No Longer the Software Industry's "Best Kept Secret"?


Support and maintenance (S&M) contracts mean very different things to vendors and to users. With user enterprises' growing awareness of how these S&M agreements affect their bottom lines, vendors need to reassess their pricing and value proposition strategies.

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Sunny Malta as an Nearshore IT Outsourcing Location


Enterprises, largely based in the US, UK, Japan, and Austraila, are turning to offshoring as a way to minimize costs. The biggest offshoring region is currently India; however, the logistics and costs of outsourcing to this region has caused enterprises to look to other areas, such as Malta. Malta is a promising nearshore IT outsourcing location because of its geography, investment in IT, and capability.

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Manugistics Indulges In The Open M&A Season. Part 2: Market Impact, Challenges, and User Recommendations


Experience teaches us to be wary of the outcome of mergers and acquisitions as the market has witnessed both success and disaster stories. While we believe that the above mergers might be synergistic in the long run, some growing pains, integration issues, and discontinuation of redundant products are always to be expected.

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Software as a Service for Customer Relationship Management and Sales


Major vendors are noting the growing demand for software as a service. However, smaller providers are forging new ground by offering services for inventory and collaborative planning.

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Multiscreen Cloud-based Content Delivery to Serve as Backbone for Telcos


The maturity of online video and dynamic video content along with the convergence of broadcast, broadband, and mobile technologies has spurred demand for a specific, social, and seamless video viewer experience and created a video service opportunity for telecom operators. Read this white paper to find out how multiscreen cloud-based content delivery (MCBCD) services can open up new business models and monetization options—ad-supported revenue, user-generated content syndication, and digital media exchanges to connect content partners and buyers.

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Rethinking Customer Service: The Call Center as Corporate Information Hub


At most companies, the customer service department’s primary goal has been to manage complaints as cheaply as possible, not to build enduring relationships with customers. This e-book looks at how the call center can help drive a proactive, rather than reactive, approach to business. Experts from the call center world share strategies and shifts that must take place within companies if they are to be vital and nimble in the 21st century.

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Design Within Reach Selects NetSuite as Omnichannel Retail Platform


Design Within Reach, Inc., a multichannel retailer of authentic modern furniture, recently selected NetSuite as its core business management platform to support the retailer's rapid growth. P.J. Jakovljevic reports on what led to the win and the expected gains for the retailer.

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Tracking Limitations to Business Policies: Using Compliance-based Solutions as an Opportunity


Risk managers and compliance officials in banking institutions often face problems of how to measure and monitor risk and incorporate risk practices. Solutions to these problems must be linked to decision-making processes, but they also need to increase the speed at which institutions can react to market changes. Can new risk management solutions really deliver compliance in a verifiable, measurable, and timely manner?

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Establishing Energy as Enterprise Currency: Minimizing Expenses and Risks


CFOs and CEOs face increasing expense burdens. Rising energy costs—one of the fastest growing expenses—can account for up to 80% of operating and maintenance expenditures. This paper explains how organizations can establish a strategy, program, and culture of managing energy usage of assets that is accurate, repeatable, timely, and cost-effective—financially and environmentally—to establish energy as an enterprise currency.

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