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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 m2m crm solution


How to Choose the Right Hosted CRM Solution for You
How can you get the most out of a customer relationship management (CRM) solution while reducing operating costs and increasing overall profitability? By

m2m crm solution  consolidation among vendors, including M2M Holdings' acquisition of Onyx Software, Oracle's gobbling up of Siebel Systems and CDC's purchase of Pivotal. And the competition for midmarket dominance continues. But, with the CRM market for 2007 predicted to grow 11 percent, a handful of hosted vendors are surfacing as clear winners, according to industry analysts. Salesforce.com is one such market leader. An early entrant in the on demand market, the company boasts a subscription-based online delivery model

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets RFI/RFP Template

Insurance and Investment, Marketing Automation, Sales Force Automation (SFA), CRM Analytics, Call Center and Customer Service, Professional Services Automation (PSA), e-CRM, E-Mail Response Management, Industry Vertical Module Availability, Product Technology  

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Documents related to » m2m crm solution

Consona/Made2Manage Systems


Made2Manage Systems’ extensible, end-to-end solution is designed to evolve with a manufacturer’s unique and changing business environment while protecting the original technology investment. The suite of Made2Manage products and services, driven by customer requirements and a focus on quality, are designed to help manufacturers improve customer service, maximize shop floor throughput and profitability, conduct e-business, make better-informed business decisions, and reach system payback quickly. Made2Manage Systems provides the best services and support offerings available to small and mid-size manufacturers. Via its award-winning support web site, M2MExpert.com, customers can access M2M University, which delivers training and education to customers that can be tailored to each user’s experience, job type, schedule and budget, as well as 24x7 online support. With more than 25,000 licensed users, Made2Manage works with discrete manufacturers servicing a variety of industries, yet specializing in delivering functionality that meets the vertical industry specifications of industrial and commercial machinery, electronics, and fabricated metals manufacturers.

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What's in a Name? or Enterprise Systems' Reincarnations (Part I)


Well, the ERP Graveyard blog might sometimes be slightly deceiving, since not all enterprise resource planning (ERP) products necessarily die there. Some of them might even be resurected under a different name and ownership. To that end, Infor might even seem like old news today. It's been five years since its formation (no pun intended here, given its subsequent acquisition of former Formation

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Made2Manage Systems, Inc.: M2M From A2Z For SMEs?


Made2Manage, grasping the requirements of its SME target market, has been completing its evolution from a vendor of traditional MRP software to a provider of holistic business applications, including integrated front office, back office, business intelligence and e-business capabilities. However, the company’s future is not without significant challenges.

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Examples Of How Some Mid-Market Vendors Might Remain Within The Future Three (Dozen)? Part Three: Made2Manage Market Impact and User Recommendations


Smaller manufacturing enterprises are often more comfortable dealing with a vendor of a size and corporate culture similar to theirs. Examples of these markets can be e.g., fresh meats, dairy producers, Tier 2/3 automotive suppliers, etc. Some of these thriving Boutique Vendors will actually be conglomerates of smaller divisions or vendors with a common owner. These might even be a current mid-range vendor who specializes in a series of smaller markets or even a sub-segment of a Big Five vendor

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The Challenges of Multitenant-aware CRM Instances with Entity and Function Commonalties


The master/subordinate customer relationship management (CRM) tenant approach facilitates a common set of workflow, record awareness, and data synchronization options across a variety of large-scale CRM instances. Based on years of research and development expertise, this approach lends itself not only to regulatory compliance and reporting solutions but also to ease of use, maintainability, and security. Find out how.

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CRM Secrets of ROI and TCO


There is a real cost associated with buying and using a customer relationship management (CRM) software system. Licensing, implementation, integration, and adminstration, are just some of the challenges companies face. Learn the secrets of twenty-one experts in CRM, IT, business and management consulting on getting real value from CRM software.

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Why a Call-centric CRM?


Traditional CRM systems have evolved to be used by the entire company (sales, marketing, customer service, accounting, and management), but in doing so they have lost their focus on the primary user--sales. As such, salespeople get stuck with a CRM system that does not increase sales activity, but instead, bogs them down and decreases activity, which subsequently decreases sales. Download this report to learn the criteria that should dominate the decision as to which CRM should be used. This report is for sales people, sales managers, VPs, IT, customer service and general management (CEO, CTO, CFO). It should be required reading for anyone that is part of the CRM selection team.

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Besieged By The CRM Throne Aspirants, King Siebel Delivers "The Magic No.7" Part 2: Market Impact


Will the long awaited Siebel 7 product release help the until recently undisputed CRM leader withstand the pressure from ERP giants – SAP, Oracle and PeopleSoft?

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Cream.HR's Solution to Today's Recruiting Challenges


I recently interviewed Caitlin MacGregor, chief executive officer (CEO) and co-founder of Cream.HR, a company that produces a software solution that supports organizations with their recruitment and staffing needs. Cream.HR first captured my attention when it published an announcement about a potential collaboration with the Mars One mission to tackle Mars One’s flood of applications. To meet

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Midmarket/Enterprise ERP Solution Comparison Guide


The Midmarket/Enterprise ERP Solution Comparison Guide makes it easy to compare the most popular ERP systems including solutions from leading vendo...

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