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Enterprise CRM Platform (ECP)
ECP is a platform of role-specific CRM productivity tools for insurance and financial service professionals, providing complete product line capabilities in

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CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » magic quadrant for crm


PegaWorld 2011 Revisited
How did Pegasystems avert disaster and become one of the fastest growing technology companies? The business process management (BPM) vendor started delivering

magic quadrant for crm  still publishing two different magic quadrant market reports: for BPM suites and Business Rules Management Systems (BRMS). While Pega continues to participate in both magic quadrants, in reality rules and processes are two sides of the BPM coin in the Pega BPM suite (a.k.a. SmartBPM and self-explanatorily dubbed PegaRules Process Commander [ PRPC ]). Pega has also become a customer relationship management (CRM) and case management player (and is also featured by leading analyst houses in related magic Read More...
Customer Relationship Management Showdown: Microsoft Dynamics CRM vs. Oncontact CRM vs. SageCRM
For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer service and support. To eliminate

magic quadrant for crm  Customer Relationship Management (CRM),Microsoft Dynamics CRM,SageCRM,Oncontact CRM Read More...
EBSuite CRM
The EBSuite CRM web-based solution uses J2EE and Web Services technologies, and includes sales force automation (SFA), customer support and help desk

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Agiline CRM : Customer Relationship Management (CRM) Competitor Analysis Report
This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients

magic quadrant for crm   Read More...
K8 for ERP for Distribution Product Certification Report
K8 is TEC Certified for online evaluation of enterprise resource planning (ERP) for distribution solutions in the ERP Evaluation Center. The certification seal

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Pivotal CRM : CRM for Financial and Insurance Markets Competitor Analysis Report
This CRM knowledge base supports specialized criteria for groups engaged in the financial and insurance markets. In addition to many of the regular CRM features

magic quadrant for crm   Read More...
Commsoft Technologies Fidelio (v.6) for ERP for Discrete Manufacturing Certification Report
The Commsoft Technologies product Fidelio is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for discrete manufacturing

magic quadrant for crm  Commsoft,Commsoft Technologies,Fidelio,Fidelio v.6,discrete ERP,French ERP Read More...
Oracle JD Edwards EnterpriseOne 9.0 for ERP for Mixed-mode Manufacturing Certification Report
Oracle JD Edwards EnterpriseOne 9.0 is now TEC Certified for online evaluation of mixed-mode manufacturing solutions in the enterprise resource planning (ERP

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SYSPRO ERP (version 6.1 SP1) for ERP for Manufacturing (SMB) Certification Report
SYSPRO ERP (version 6.1 SP1) is TEC Certified for online evaluation of enterprise resource planning (ERP) for manufacturing (SMB) solutions in the ERP

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IFS Applications (version 7.5) for ERP for the Mining Industry Certification Report
IFS Applications (version 7.5) is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for the mining industry in the ERP

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IFS Applications (version 8.0) for ERP for Services Certification Report
IFS Applications (v. 8.0) is TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for services (non-manufacturing) in the ERP

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The Service Equation: 4 Keys for IT to Create Value for the Business
IT organizations struggle with the challenges of shrinking budgets, ever-changing technology, compliance pressures, and more. For greater efficiency, many IT

magic quadrant for crm   Read More...
5-step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections
Selecting a new enterprise customer relationship management (CRM) solution is an undertaking that requires careful planning and managed execution. And in fact

magic quadrant for crm  software selection,software selection process,software selecton methodology,successful software selection,responsible software selection,business software selection,software selection guide,software selection tool Read More...
CRM and Technological Solutions: Be the Customer
In CRM, and now e-CRM, its not about the technology, but about focusing on the locus of importance around which CRM applications grew; namely, the customer

magic quadrant for crm  CRM,customer relationship management,Technological Solutions,CRM landscape,CRM application,crm implementation,crm integration,CRM projects,e-CRM,implementing a CRM application Read More...
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