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Remedy Welcomes You To Your New Office. Now Get To Work!
At Remedy there is a 5 working day service level agreement for getting new employees up and running. If an employee accepts a job at least five days before the

magic solutions service desk  Welcomes You To Your New Office. Now Get To Work! Product Background Bob Keane, Remedy Corporation's Senior Product Manager for the Remedy SetUp@Work product started work only four days after he was hired. Although his own desktop machine hadn't been delivered yet, he was set up with a loaner, and all permissions and links were in place so that he could start to work. In addition, he could easily check the status of his PC, desk blotter, trash basket, and other yet-to-be-delivered items from a Read More...
Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » magic solutions service desk


Enterprise Resource Planning Systems Audio Conference
This is a transcript of an audio conference on Enterprise Resource Planning Systems presented by TechnologyEvaluation.Com. The presentation used the TEC

magic solutions service desk  give evaluations or produce magic quadrants, which are set in stone. It is rather envisioned to show you the flexibility of our software in conducting selections, where one can conduct a number of simulations by tailoring criteria, varying weights and/or factor ratings. There was the intent to give some very generic, high-level idea of vendors' standings though. Through our own research activities, client interviews and surveys, our ERP selection engagements, interactions with our counterparts and Read More...
Remedy Corporation: Poised for a Comeback?
Once the toast of Wall Street, Remedy has redefined its business. With products in CRM, service management and e-procurement (and others), and propelled by

magic solutions service desk  it recognized that the magic word is Enterprise. In April 1999 Remedy lost the services of reseller Barnhill Associates to competitor Peregrine, Inc. Barnhill switched not because of the quality of Remedy's products, which it found that customers liked, but because it heard its customers looking for enterprise level solutions, not only in help desks but also in other areas such as asset and facilities management. Remedy got the message and responded quickly with a pair of strategic acquisitions. In Read More...
Vulnerability Management Buyer’s Checklist
Choosing a solution for vulnerability management (VM) is a critical step toward protecting your organization’s network and data. Without proven, automated

magic solutions service desk  (CA Service Center, BMC Magic Service Desk, HP Service Desk, Bugzilla and others); Risk Management (Redseal, Skybox); Network Access Control (MetaInfo); IDS/IPS (Neon Software, ForeScout); Network Patching (BlueLane); Network Behavior Analysis (Mazu Networks); Security Policy Management (Archer Technologies, McAfee); Penetration Testing (Core Security Technologies). What recent awards has the vendor won for its solution? Recent awards are another strong indicator of product quality and market Read More...
Are Software Vendors Messing with Your Head? (The Art of Reading White Papers)
If you're researching a software selection project, you need to take full advantage of the white papers available to you. Find out about the top 10 white paper

magic solutions service desk  such thing as a magic bullet. #9: full-featured How vendors use it A full-featured software application is, well, full of features, right? Isn't that like a real estate agent trying to sell you a full-roofed house? No. See below. When you should run for cover It's conceivable that the enterprise software products on your selection shortlist have all the features and functions you require, straight out of the box. In which case, they can justifiably be described as full-featured. However, a) that's Read More...
Radius Solutions


magic solutions service desk  Solutions Read More...
SafeSoft Solutions
SafeSoft was founded in 2006 and is a privately held software firm, offering an easy-to-use, same-day-deployment cloud contact center solution. SafeSoft has

magic solutions service desk  Solutions SafeSoft was founded in 2006 and is a privately held software firm, offering an easy-to-use, same-day-deployment cloud contact center solution. SafeSoft has been honored as an Inc. 5000 software company. Read More...
Elitser IT Solutions India
For over eight years, Elitser IT Solutions India, formerly known as Java Softech, has provided business solutions and technology-based services to its customers

magic solutions service desk  IT Solutions India For over eight years, Elitser IT Solutions India, formerly known as Java Softech, has provided business solutions and technology-based services to its customers around the world. The company offers on-site, off-site, and offshore development models, and has developed and deployed enterprise solutions for the healthcare, banking, finance and education sectors. Elitser IT is headquartered in Singapore, with a development center in Hyderabad, India, and offices in the United States Read More...
softWrench Solutions
softWrench Solutions is a leading software solutions provider focused on enabling clients to get the most return on their technology, resources and investments.

magic solutions service desk  Solutions softWrench Solutions is a leading software solutions provider focused on enabling clients to get the most return on their technology, resources and investments. Our proprietary product, softWrench™, enhances and simplifies the robust capabilities of Maximo and other IBM Tivoli solutions. Read More...
Softweb Solutions


magic solutions service desk  Solutions Read More...
CRM Solutions Buyer's Guide
CRM solutions provide organizations with important customer information and tools, and are particularly useful in enforcing levels of quality and specific

magic solutions service desk  Solutions Buyer's Guide CRM solutions provide organizations with important customer information and tools, and are particularly useful in enforcing levels of quality and specific procedures in a uniform manner. This white paper gives an overview of important things to consider when selecting a CRM solution, including summaries of on-premise and hosted solutions, a comparison of CRM types and solutions by company size, and different CRM solution features. Read More...
Transform Your Service Organization into a Performance-driven Leader
Performance management is key in service optimization. Without the ability to measure the business value of your actions, you are essentially driving blind, not

magic solutions service desk  service organization,mobile workforce,mobile workforce management,field service strategy,ViryaNet,field service efficiency,field service performance,field service operational excellence,field service organization performance,performance-driven service organization Read More...
Avayle Solutions
Avayle provides business and accounting software for manufacturing, distribution and software development companies. Through our special relationship with

magic solutions service desk  Solutions Avayle provides business and accounting software for manufacturing, distribution and software development companies. Through our special relationship with Epicor we can offer solutions that provide scalability, flexibility, and reliability to meet today's business challenges, while empowering your enterprise with even more success tomorrow.Our clients benefit from our years of experience with the industries we serve and our relationship with Epicor. The perspective we bring is from working Read More...
Five Ways Modern ERP Solutions Increase Business Agility
Modern enterprise resource planning (ERP) solutions allow for businesses to increase their agility by providing the ability to close gaps at all levels of

magic solutions service desk  Ways Modern ERP Solutions Increase Business Agility Modern enterprise resource planning (ERP) solutions allow for businesses to increase their agility by providing the ability to close gaps at all levels of business, and ultimately getting the right information into the right person’s hand at exactly the right time. In this report, you’ll hear four experts have to say about the ways modern ERP solutions increase business agility. Read More...
Meridian Knowledge Solutions Meridian Global LMS 2011 for Learning Management Solutions Certification Report
The Meridian Knowledge Solutions product Meridian Global LMS 2011 is now TEC Certified for online evaluation of learning management solutions in the Human

magic solutions service desk  Knowledge Solutions Meridian Global LMS 2011 for Learning Management Solutions Certification Report The Meridian Knowledge Solutions product Meridian Global LMS 2011 is now TEC Certified for online evaluation of learning management solutions in the Human Capital Management Evaluation Center. The certification seal is a valuable indicator to help organizations with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth Read More...

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