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Software Functionality Revealed in Detail
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 magma communications ltd.

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Outsourcing--IT Infrastructure RFI/RFP Template

Employee Information, IT Facility and Data Center Operation, Distributed Technology Operation, Network and Communications Service, Business Continuity and Disaster Recovery, Security, Certifications and Accreditations, Client Experience, Business Flexibility  

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The Container Store


The Container Store’s growing employee base rendered communications with employees, updating manuals, managing paperwork, and obtaining relevant benefits reports more time consuming and complex. Ultimate Software’s UltiPro Workforce Management solution streamlined the management of payroll and benefits, while reducing administration.

magma communications ltd.  Container Store The Container Store’s growing employee base rendered communications with employees, updating manuals, managing paperwork, and obtaining relevant benefits reports more time consuming and complex. Ultimate Software’s UltiPro Workforce Management solution streamlined the management of payroll and benefits, while reducing administration. Read More

Why Businesses are Adopting Unified Communications


In 2011 Trends Report: Unified Communications, learn how advances in technology are making it easier and more economical to integrate communication...

magma communications ltd.  Businesses are Adopting Unified Communications Business communications come in many forms these days. The challenge is to interconnect them to make your company more efficient and productive. That''s where unified communications (UC) come in. In 2011 Trends Report: Unified Communications , learn how advances in technology are making it easier and more economical to integrate communications channels like the telephone, social media, teleconferencing, instant messaging, and online collaboration tools. Read More

How Analytics Can Drive Communications Service Providers to Gain a Competitive Edge


Analytics has moved from the specialty of a dedicated few to a necessity for groups of business professionals to do their job. This white paper considers the use of analytics and business intelligence (BI) for improving decision making in the telecommunications industry. It also examines the benefits of prebuilt analytic applications for achieving this objective across functions in a telecommunications organization.

magma communications ltd.  Analytics Can Drive Communications Service Providers to Gain a Competitive Edge Analytics has moved from the specialty of a dedicated few to a necessity for groups of business professionals to do their job. This white paper considers the use of analytics and business intelligence (BI) for improving decision making in the telecommunications industry. It also examines the benefits of prebuilt analytic applications for achieving this objective across functions in a telecommunications organization. Read More

Unified Communications Guide: Staying On-Premise or Going to the Cloud


Whether your company has recently migrated from legacy telephony to VoIP or whether it has been on the VoIP path for some time, consideration of unified communications UC makes sense. While some businesses will be perfectly happy moving over to VoIP, others will want the richer set of benefits that come with UC. Once the decision to go with UC has been made, businesses have to choose between retaining their premise-based environment for communications applications and adopting cloud-based UC. This guide will help you to evaluate these options, and give a review of the market landscape of UC providers.

magma communications ltd.  Communications Guide: Staying On-Premise or Going to the Cloud Whether your company has recently migrated from legacy telephony to VoIP or whether it has been on the VoIP path for some time, consideration of unified communications UC makes sense. While some businesses will be perfectly happy moving over to VoIP, others will want the richer set of benefits that come with UC. Once the decision to go with UC has been made, businesses have to choose between retaining their premise-based environment for Read More

Business.com Guide to Fleet Telematics Systems


Telematics is an integration of wireless communications, vehicle monitoring systems, and location tracking devices. Today, the most sophisticated telematics systems can be used to intervene when a truck driver is going too fast, following too closely, or falling asleep at the wheel. Learn about telematics hardware and software, and find out how telematics systems can optimize fleet performance and safety.

magma communications ltd.  fleet tracking system, fleet telematics, transportation logistics, fleet tracking software, fleet logistics, transportation management system, fleet management Read More

Enriching Your Customer Experience with Proactive Customer Communications


Proactive customer communications (PCC) is any outbound communications solution that delivers proactive notifications, alerts, or other messages. Done right, PCC turns often-dreaded telemarketing calls or ignored direct mail into important alerts and updates.

Today, PCC is being used across industries, including financial services, telecom and utilities, travel and hospitality, healthcare, retail, and pharmaceuticals. PCC can help businesses in many industries and of all sizes deliver greater value across the end-to-end customer journey and build brand loyalty.

Highly personalizing PCC is key in making it effective and relevant to the customers it needs to reach. This white paper looks at key factors that drive the use of PCC services, such as using varied communications channels, and preference management.

magma communications ltd.  Your Customer Experience with Proactive Customer Communications Proactive customer communications (PCC) is any outbound communications solution that delivers proactive notifications, alerts, or other messages. Done right, PCC turns often-dreaded telemarketing calls or ignored direct mail into important alerts and updates. Today, PCC is being used across industries, including financial services, telecom and utilities, travel and hospitality, healthcare, retail, and pharmaceuticals. PCC can help Read More

Lifecycle Management is the Key to Successful Unified Communications


Unified communications (UC) is a powerful technology with a multifaceted value proposition. UC can significantly reduce the cost of communications and raise productivity by streamlining the collaboration process. The technology also enables coworkers to collaborate in real time across the extended enterprise, which includes partners, customers, suppliers and other critical constituents.

This white paper from ZK Research looks at the challenges of UC management, and the potential benefits of taking a lifecycle management approach to UC.

magma communications ltd.  Management is the Key to Successful Unified Communications Unified communications (UC) is a powerful technology with a multifaceted value proposition. UC can significantly reduce the cost of communications and raise productivity by streamlining the collaboration process. The technology also enables coworkers to collaborate in real time across the extended enterprise, which includes partners, customers, suppliers and other critical constituents. This white paper from ZK Research looks at the Read More

Loudhouse


Loudhouse provides consultancy services that combine innovative research and employee ownership and engagement with communications to enhance companies' brand resources and increase their competitive edge.

magma communications ltd.  Loudhouse provides consultancy services that combine innovative research and employee ownership and engagement with communications to enhance companies'' brand resources and increase their competitive edge. Read More

Mobile Unified Communications &Collaboration (UCC): The CIO’s Guide


Two trends in telecommunications are driving productivity and competitiveness in organizations today. UCC combines diverse business-critical communications capabilities into a single system, while mobile devices keep an increasingly mobile workforce connected to each other and to business processes from just about anywhere. But choosing the right mobility component for UCC becomes critical. Here’s what to consider when making your choice.

magma communications ltd.  Unified Communications &Collaboration (UCC): The CIO’s Guide Two trends in telecommunications are driving productivity and competitiveness in organizations today. UCC combines diverse business-critical communications capabilities into a single system, while mobile devices keep an increasingly mobile workforce connected to each other and to business processes from just about anywhere. But choosing the right mobility component for UCC becomes critical. Here’s what to consider when making your Read More

NFC: Near-Field Communications- A Look into the (Near) Future of NFC


Near-field communications (NFC) is the hovering trend in the “mobile tech” world, not only adding convenience to the daily lives of consumers, but opening doors for enterprises to increase revenue, collect useful consumer data, and use that data in targeted marketing efforts. This whitepaper examines the background of NFC and explores the integration of NFC and its various uses. NFC security concerns are also discussed.

magma communications ltd.  Near-Field Communications- A Look into the (Near) Future of NFC Near-field communications (NFC) is the hovering trend in the “mobile tech” world, not only adding convenience to the daily lives of consumers, but opening doors for enterprises to increase revenue, collect useful consumer data, and use that data in targeted marketing efforts. This whitepaper examines the background of NFC and explores the integration of NFC and its various uses. NFC security concerns are also discussed. Read More

Unified Communication Vendor Comparison Guide


Unified communications integrates multiple methods of communication—such as e-mail, faxing, instant messaging, voice and video calling and conferencing, mobile communication, and even desktop sharing—to produce improved efficiencies for companies of all sizes. This paper focuses on three key areas to compare available offerings, providing insights into the most important ways vendors can differentiate their products.

magma communications ltd.  Communication Vendor Comparison Guide Unified communications integrates multiple methods of communication—such as e-mail, faxing, instant messaging, voice and video calling and conferencing, mobile communication, and even desktop sharing—to produce improved efficiencies for companies of all sizes. This paper focuses on three key areas to compare available offerings, providing insights into the most important ways vendors can differentiate their products. Read More

The XMPP Cloud: Building a Presence-enabled Infrastructure for Real-time Communication


This white paper describes how interdomain federation happens with the Jabber Extensible Communications Platform (Jabber XCP). If you’re a service operator, line-of-business manager, security professional, or application developer, we’ll help you understand the benefits and challenges involved in building communication "clouds" using real-time technologies such as extensible messaging and presence protocol (XMPP).

magma communications ltd.  XMPP Cloud: Building a Presence-enabled Infrastructure for Real-time Communication This white paper describes how interdomain federation happens with the Jabber Extensible Communications Platform (Jabber XCP). If you’re a service operator, line-of-business manager, security professional, or application developer, we’ll help you understand the benefits and challenges involved in building communication clouds using real-time technologies such as extensible messaging and presence protocol (XMPP). Read More

Lotus Extends Domino for Unified Messaging and Wireless Communications


Lotus announced a unified messaging initiative that extends the Lotus Domino platform by enabling customers to access e-mail, voice, and fax data from any device at any time.

magma communications ltd.  Extends Domino for Unified Messaging and Wireless Communications Event Summary BERLIN, Oct. 26, 1999 -- At Lotusphere Europe 99, IBM''s Lotus Development Corp. today announced a unified messaging initiative that extends the Lotus Domino platform by enabling customers to access e-mail, voice, and fax data from any device at any time. In addition, Lotus announced that Domino e-business applications would interact with online business services and corporate Intranets from any Wireless Access Protocol Read More

Amerisure Mutual Insurance Company


With 10 remote office locations spread across nine states, Amerisure was in need of a communications platform that would enable the company to enhance the distribution of information to employees. Employees located in satellite offices, with no direct access to the home office, can feel disconnected from corporate headquarters’ operations and activities. Amerisure needed to communicate to employees in a timely manner that would allow the flow of accurate, important information, whether that data be employee-specific, such as salary, job, or benefit information, or company news and updates. In addition to a centralized communication platform, the company wanted heightened management of its workforce through the use of business intelligence tools that would allow it to track trends and have improved monitoring capabilities for each location.

magma communications ltd.  Mutual Insurance Company With 10 remote office locations spread across nine states, Amerisure was in need of a communications platform that would enable the company to enhance the distribution of information to employees. Employees located in satellite offices, with no direct access to the home office, can feel disconnected from corporate headquarters’ operations and activities. Amerisure needed to communicate to employees in a timely manner that would allow the flow of accurate, important Read More

A Tectonic Shift in Communications Customer Life Cycle Management


Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes to be the most important shift since the company's initial public offering in 1998.

magma communications ltd.  Tectonic Shift in Communications Customer Life Cycle Management Three Tenets of Amdocs'' New Go-to-Market Strategy Amdocs (NASDAQ: DOX) recently unveiled a new marketing philosophy—one so significant that it is touted as the most important development since the company went public in 1998. Amdocs is an Israel-based company that provides billing systems, customer care, and support to communications companies throughout the world. Its corporate paradigm shift aims to give companies stronger, more Read More