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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 mail component


E-mail Encryption: Protecting Data in Transit
Secure Mail is a plug-in that integrates into Microsoft Outlook. The main functions of Secure Mail are provided in the toolbar or the menu. It’s possible to pre

mail component  Email Overview | Secure Mail Component | Secure Mail Standards | Iron Mail | Secure Anonymous Email | Using Secure Email | Receiving Secure Email | Secure Mail Division | Securemail Desktop | Secure Mail Protocols | Various Secure Mail | SMS Secure Email | SMS Secure Mail Encryption | SMS Secure Inmate Mail | SMS Secure Instant Mail | SMS Secure Mail Appliance | SMS Secure Mail Client | SMS Secure Mail Connector | SMS Secure Mail Delivery | SMS Secure Mail Form | SMS Secure Mail Gateway | SMS Secure Mail

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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Why E-mail Must Operate 24/7 and How to Make This Happen


Unplanned e-mail outages or even routine maintenance can cause huge disruption, not only to your business, but also to your customers and partners. What issues do organizations face regarding e-mail outages? Learn about the different e-mail continuity solutions available and how a hosted e-mail continuity service can provide a cost-effective, high-availability e-mail solution with minimal deployment efforts required.

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Active Voice Adds Unified Messaging to Cisco’s CallManager


The Cisco CallManager is an IP based telephony system that will utilize Active Voice’s software to deliver a reduced dependency on external hardware to achieve UM, resulting in up to a 20% savings to Enterprise clients.

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eEmpACT Staffing Software


Developed specifically for the staffing industry, eEmpACT software combines a complete order/assignment, placement, and resume retrieval system with accounting and customer relationship management (CRM) technology. Featuring both front- and back-office components, it provides a recruitment, assignment, payroll, and invoicing software solution designed to be easy to use. Features include customized field labeling that gives users the ability to create and change field groups, and customize labels; over 100 built-in reports and support for unlimited custom reports; mass auto e-mail functionality that lets users send messages to an unlimited number of clients or employees; the ability for users to source within their own databases, filter the best potential candidates through the initial prescreening component, and produce actionable reports; the ability for users to write and maintain requisitions using templates, and launch job ads; and resume management functionality that allows users to perform specialized searches and narrow down their findings in order to select qualified candidates.      

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Cisco Steps into E-Mail Management


SAN JOSE, Calif.--(BUSINESS WIRE)--Dec. 20, 1999-- Cisco Systems, Inc. today announced that its recently released Cisco eMail Manager, an enterprise- and service provider-class solution for managing high volumes of customer inquiries submitted to company mailboxes or to a Web site, has been chosen by brand name companies for inbound e-mail response management.

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Managing the Overflow of E-mails


Only effective e-mail management, together with records management and policies for employees on how to manage their e-mails, will help organizations deal with compliance regulations and potential litigation.

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Busting Out of the Inbox: Five New Rules of 1to1® E-mail Marketing


Situating e-mail in a multichannel marketing plan is more complicated than it used to be. Where exactly does e-mail fit in the world of blogs, vlogs, and podcasts—where MSN, Google, and Yahoo! call the shots? Marketers need to understand which strategies and tactics are most effective to ensure that their e-mails will be delivered, opened, and acted upon.

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How Secure is Your E-Mail?


A party interested in viewing point to point e-mail can visit one of numerous news groups and hacking web sites for a full instruction set and tools to read your mail

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Integrating Fax and E-mail: An Overview of Exchange, Active Directory, and Group Policy Fax Solutions


When you decide to implement a new fax software solution, you should review how the solution will be implemented and managed, as well as its ability to grow with your network. Within a Windows network, critical architectural, administrative, and usage concerns should be thoroughly considered. Review your options with this fax server overview outlining the benefits of different fax servers and e-mail integration.

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Case Study: Hartman Rauta Oy


Hartman Rauta Oy (Hartman) had been using IBM Lotus Notes V7 software as its legacy e-mail and messaging platform. Although satisfied with the existing system, the company wanted to take advantage of updates and improvements available in the latest version. Hartman also wanted to implement a virtual group working environment to support improved communication and collaboration. Learn how Hartmann managed the update.

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Managing Change: Service-Oriented Component Architecture


Technology can be used to achieve competitive advantages, increase customer service and loyalty, and increase efficiency, but technology can also cause vendor lock-in and escalating costs. Learn how the object orientation, and service oriented architecture features in IFS Service-Oriented Component Architecture can help develop agile business software.

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