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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 mail rain


Building an Enterprise Communications Strategy: Beyond Voice Mail
With today’s varied communication technologies, there are more ways than ever to stay in touch—and more pressure to respond immediately. This and the need to

mail rain  Communications Strategy: Beyond Voice Mail With today’s varied communication technologies, there are more ways than ever to stay in touch—and more pressure to respond immediately. This and the need to prioritize multiple messages prove that companies must provide employees with tools suited to managing an increased flow of messages. Learn more about second-generation enterprise communication solutions and how your company can deploy them for maximum benefit.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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