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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 mail rain


Not Just Words: Enforce Your E-mail and Web Acceptable Usage Policies
Unmanaged employee use of e-mail and the Web can subject your organization to costly risks including litigation, regulatory investigations, and public

mail rain  Just Words: Enforce Your E-mail and Web Acceptable Usage Policies Not Just Words: Enforce Your Email and Web Acceptable Usage Policies If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. MessageLabs, now part of Symantec, provides a range of managed services to protect, control, encrypt and archive electronic communications. Listed as a leader in the Gartner Magic Quadrant and many other analyst reports, and with more than 19,000 clients

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Get More from Your IT Budget


E-mail is a prime communication channel for business, so e-mail security has a high priority. But as budgets tighten, it’s more difficult to keep up with new threats to e-mail security. Sustaining and enhancing security while optimizing your budget can be done with a cost-effective solution that optimizes your existing investments in technology, people, and processes. Find out what a network appliance can do for you.

mail rain  from Your IT Budget E-mail is a prime communication channel for business, so e-mail security has a high priority. But as budgets tighten, it’s more difficult to keep up with new threats to e-mail security. Sustaining and enhancing security while optimizing your budget can be done with a cost-effective solution that optimizes your existing investments in technology, people, and processes. Find out what a network appliance can do for you. Read More

9 Key E-mail Strategies for 2008


Many marketers are continuing to improve subscriber engagement levels in their e-mail campaigns. But sending more e-mail doesn’t necessarily drive more revenue in the long run. Sending more relevant e-mail does. Learn about nine key strategies for e-mail marketing success, including best practices for reactivation techniques, automatic message-based e-mail, and the all-important preference center for your subscribers.

mail rain  Key E-mail Strategies for 2008 Many marketers are continuing to improve subscriber engagement levels in their e-mail campaigns. But sending more e-mail doesn’t necessarily drive more revenue in the long run. Sending more relevant e-mail does. Learn about nine key strategies for e-mail marketing success, including best practices for reactivation techniques, automatic message-based e-mail, and the all-important preference center for your subscribers. Read More

The RIM 957 ~ Probably Your Next Pager (and a Whole Lot More.)


RIM’s primary focus is wireless e-mail, which has evolved into a mission critical application for most users over the past several years, leading to tremendous success for RIM’s 850 and 950 versions of their wireless Blackberry e-mail device line.

mail rain  primary focus is wireless e-mail, which has evolved into a mission critical application for most users over the past several years, leading to tremendous success for RIM's 850 and 950 versions of their wireless Blackberry e-mail device line. In late 1999 RIM introduced the Blackberry 957 wireless e-mail device. The above images show the smaller Blackberry 950 on the left and the new Palm sized RIM 957 device on the right. Through RIM's alliance with GoAmerica's Go.Web service the Blackberry line is able Read More

E-mail Discovery: Amendments to Federal Rules of Civil Procedures


The rise of electronic records is having a profound effect on business litigation. Electronic records are now so important that the litigation rules in US federal courts have been officially amended to give judges and litigants more guidance on coping with records. IT managers tasked with setting policies for e-mail retention should understand the amended rules before any lawsuit is started or anticipated. Learn more.

mail rain  mail Discovery: Amendments to Federal Rules of Civil Procedures The rise of electronic records is having a profound effect on business litigation. Electronic records are now so important that the litigation rules in US federal courts have been officially amended to give judges and litigants more guidance on coping with records. IT managers tasked with setting policies for e-mail retention should understand the amended rules before any lawsuit is started or anticipated. Learn more. Read More

From E-mail Bankruptcy to Business Productivity


Most strategies for dealing with e-mail deluge involve getting more power out of the e-mail solution: greater storage or better spam filters. But what if you’ve got the problem all wrong? The purpose of technology, including e-mail, is to enhance employee productivity. Find out how online collaboration tools can help you reduce the e-mail deluge, streamline information management, and increase overall productivity.

mail rain  E-mail Bankruptcy to Business Productivity Most strategies for dealing with e-mail deluge involve getting more power out of the e-mail solution: greater storage or better spam filters. But what if you’ve got the problem all wrong? The purpose of technology, including e-mail, is to enhance employee productivity. Find out how online collaboration tools can help you reduce the e-mail deluge, streamline information management, and increase overall productivity. Read More

Integrating Fax and E-mail: An Overview of Exchange, Active Directory, and Group Policy Fax Solutions


When you decide to implement a new fax software solution, you should review how the solution will be implemented and managed, as well as its ability to grow with your network. Within a Windows network, critical architectural, administrative, and usage concerns should be thoroughly considered. Review your options with this fax server overview outlining the benefits of different fax servers and e-mail integration.

mail rain  Fax and E-mail: An Overview of Exchange, Active Directory, and Group Policy Fax Solutions When you decide to implement a new fax software solution, you should review how the solution will be implemented and managed, as well as its ability to grow with your network. Within a Windows network, critical architectural, administrative, and usage concerns should be thoroughly considered. Review your options with this fax server overview outlining the benefits of different fax servers and e-mail Read More

Mail.com's Explosive E-Mail Growth


By the beginning of December 1999 Mail.com had over 10,000,000 established email boxes.

mail rain  com's Explosive E-Mail Growth Event Summary NEW YORK--(BUSINESS WIRE)--Jan. 7, 2000--Mail.com, Inc. (NASDAQ: MAIL), a leading global provider of Internet messaging services to the consumer and business markets, today announced the Company's opt-in e-mail service, Special Delivery, has grown approximately 73 percent in the fourth quarter over the third quarter of 1999, reaching the 6 million mark for weekly opt-in e-mail marketing opportunities. Market Impact By the beginning of December 1999 Mail.com h Read More

Understanding the Costs of Email Security


The three main cost factors associated with e-mail filtering solutions are solution costs, operating costs, and productivity losses. This paper aims to help the reader make an informed decision when purchasing an e-mail filtering solution by analyzing the various features and properties that contribute to the total cost of ownership.

mail rain  the Costs of Email Security The three main cost factors associated with e-mail filtering solutions are solution costs, operating costs, and productivity losses. This paper aims to help the reader make an informed decision when purchasing an e-mail filtering solution by analyzing the various features and properties that contribute to the total cost of ownership. Read More

Successful Risk Management for the Entire Messaging Infrastructure


Enterprise e-mail solutions are vital to successfully doing business. However, they’re also increasingly expensive and complex, and e-mail servers are regularly subject to malicious attacks and other issues. Successful risk management begins by creating a policy for the entire messaging infrastructure. Learn how to build on that foundation to mitigate risk, so your organization is free to focus on growth and innovation.

mail rain  Entire Messaging Infrastructure Enterprise e-mail solutions are vital to successfully doing business. However, they’re also increasingly expensive and complex, and e-mail servers are regularly subject to malicious attacks and other issues. Successful risk management begins by creating a policy for the entire messaging infrastructure. Learn how to build on that foundation to mitigate risk, so your organization is free to focus on growth and innovation. Read More

Engate Technology


Engate Technology is a provider of anti-botnet and e-mail security solutions.

mail rain  provider of anti-botnet and e-mail security solutions. Read More

E-mail Content Security for Small to Medium Businesses


If you’re operating a small to medium business (SMB), you have special needs when it comes to IT security. While large businesses usually have large budgets to invest in the latest technologies, you have to wait until new technologies have proved themselves. One such technology is e-mail content security (ECS). But do you know what makes a good ECS solution and what makes a bad one? If you don’t, you should. Find out now.

mail rain  mail Content Security for Small to Medium Businesses If you’re operating a small to medium business (SMB), you have special needs when it comes to IT security. While large businesses usually have large budgets to invest in the latest technologies, you have to wait until new technologies have proved themselves. One such technology is e-mail content security (ECS). But do you know what makes a good ECS solution and what makes a bad one? If you don’t, you should. Find out now. Read More

Cisco Steps into E-Mail Management


SAN JOSE, Calif.--(BUSINESS WIRE)--Dec. 20, 1999-- Cisco Systems, Inc. today announced that its recently released Cisco eMail Manager, an enterprise- and service provider-class solution for managing high volumes of customer inquiries submitted to company mailboxes or to a Web site, has been chosen by brand name companies for inbound e-mail response management.

mail rain  Steps into E-Mail Management Event Summary SAN JOSE, Calif.--(BUSINESS WIRE)--Dec. 20, 1999-- Cisco Systems, Inc. today announced that its recently released Cisco eMail Manager, an enterprise- and service provider-class solution for managing high volumes of customer inquiries submitted to company mailboxes or to a Web site, has been chosen by brand name companies for inbound e-mail response management. Representing a broad range of industries, some of these new customers include 2Wire, APAC Customer Read More

Top 10 Reasons to Consider Software as a Service for E-mail Archiving


For businesses of all sizes, especially those lacking the IT resources and budget for an in-house e-mail archiving solution, a software-as-a-service (SaaS) solution may offer a feasible and effective alternative. SaaS e-mail archiving can be implemented in days rather than months, eliminate upfront hardware and software costs, and get transparent, continuous upgrades. Discover the other benefits of SaaS e-mail solutions.

mail rain  as a Service for E-mail Archiving For businesses of all sizes, especially those lacking the IT resources and budget for an in-house e-mail archiving solution, a software-as-a-service (SaaS) solution may offer a feasible and effective alternative. SaaS e-mail archiving can be implemented in days rather than months, eliminate upfront hardware and software costs, and get transparent, continuous upgrades. Discover the other benefits of SaaS e-mail solutions. Read More

Legal Risks of Uncontrolled E-mail and Web Access


E-mail and the Internet are critical resources for most organizations, but the attributes that make them so essential can generate significant legal risks for employers. E-mail and Internet misuse continues unabated. This paper considers some of the risks of employee use of e-mail and the Internet and suggests solutions such as setting up effective usage policies to help reduce risk.

mail rain  Risks of Uncontrolled E-mail and Web Access E-mail and the Internet are critical resources for most organizations, but the attributes that make them so essential can generate significant legal risks for employers. E-mail and Internet misuse continues unabated. This paper considers some of the risks of employee use of e-mail and the Internet and suggests solutions such as setting up effective usage policies to help reduce risk. Read More