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E-mail Response Management
E-mail inquiries for the customer service sector are expected to explode from 2.9 billion messages in 2005, to 7.2 billion by 2010. This means that a company’s

mail softwares  Management Software | Creating Mail Management System | Creating Voice Response System | CRM | CRM Software | CRM Softwares | CRM Solution | CRM Solutions | Customer Interaction | Customer Interactions | Customer Relationship Management | Customer Service | Customer Services | Deploy Automated Email Response | Deploy Email Management | Deploy Erms | Deploy Mail Management Software | Deploy Mail Management System | Deploy Voice Response System | Deploying Automated Email Response | Deploying Email Read More

Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » mail softwares


Content Technologies releases MIMEsweeper PolicyPlus
The PolicyPlus product contains not only anti-Spam and anti-virus engines, but also provides content filtering.

mail softwares  anti-virus solution for most mail systems. Anti-Spam software is also included in an attempt at a turnkey solution. The questionable portion is the scripted Internet Usage Policy. Any individual systems administrator or HR representative can go to over 8,000 Internet Service Provider sites and read their IUP and easily draft one of their own. We do not believe that a company needs a label wizard to create an IUP, nor should it be a mitigating factor in a software based decision. For all intensive Read More
American Software Has Been Starving While Delivering Innovations
American Software seems to have grasped the requirements of its potential customers that need both order capturing and ERP backbone order fulfillment

mail softwares  only outbound messaging via e-mail, cell phone, voice mail, or personal digital assistant (PDA), but also for inbound queries via the same devices. Its Flow Manufacturing suite that can either be integrated into e-Intelliprise or used as a stand-alone package is still a landmark product and is currently leading the market with its functionality (although the competition from Oracle and PeopleSoft has been catching up). We believe American Software will continue to enhance its portal strategy and Read More
Siebel Enters Smaller Markets in a Big Way
Siebel is making a big push into the mid-market with the introduction of eBusiness 2000 MidMarket Edition. This product promises mid-size businesses a more

mail softwares  These applications also provide e-mail and web-based customer service. Customers can submit service requests via e-mail and check the status on their personalized web page. Service representatives can categorize and respond to service requests by e-mail within the application. Employee Applications provide campaign management tools, a product configurator, service request tracking tools, and a quote generator. These tools can be used by marketers and managers without the assistance of IT professionals. Read More
Best Software To Hold Competition At Bay Part Three: Market Impact
As the small-to-medium enterprises (SME) market battle rages, Best Software seems to be taking appropriate steps to establish itself as a more visible/audible

mail softwares  addition to telesales, direct email & Web ordering, look for Best Software/Sage as one of the biggest barriers (in addition to Intuit) the likes of Microsoft, Oracle and SAP should face in their entry of the market segment. Having already captured a lion's share of the market estimated to consist of several millions of small enterprises, and continuing to capture new customers (i.e., with reportedly 47,000 new customers in the US and 120,000 customers worldwide for the first half of 2002), the likes of Read More
How To Conquer the Challenge of Delivering E-mail to 100,000+ Recipients
In the beginning, e-mail marketing was easy. But as e-mail lists have grown, so have Internet service provider (ISP) restrictions. Today, delivering your e-mail

mail softwares  the Challenge of Delivering E-mail to 100,000+ Recipients In the beginning, e-mail marketing was easy. But as e-mail lists have grown, so have Internet service provider (ISP) restrictions. Today, delivering your e-mail newsletter can be a real challenge, especially with a list of over 10,000 recipients. Instead of adopting one of several seductive but outdated solutions, a better alternative may be to use an e-mail service provider. Read More
MCI WorldCom and Critical Path Power into Outsourced Messaging
MCI WorldCom and Critical Path plan to offer the following services: Web mail service, starting at $2 per user, per month, POP3 mail service starting at $3.50

mail softwares  integration of internally managed mail servers. (Source: MCI WorldCom) Market Impact MCI WorldCom has now jumped head first into the ASP messaging market, partnering with Critical Path for hosting services. Initially MCI WorldCom and Critical Path will be offering the following services: Web mail service, starting at $2 per user, per month, POP3 mail service starting at $3.50/user/month, IMAP4 service starting at $5.50/user/month and a Microsoft Exchange collaborative service starting at $12 per user, Read More
Get More from Your IT Budget
E-mail is a prime communication channel for business, so e-mail security has a high priority. But as budgets tighten, it’s more difficult to keep up with new

mail softwares  from Your IT Budget E-mail is a prime communication channel for business, so e-mail security has a high priority. But as budgets tighten, it’s more difficult to keep up with new threats to e-mail security. Sustaining and enhancing security while optimizing your budget can be done with a cost-effective solution that optimizes your existing investments in technology, people, and processes. Find out what a network appliance can do for you. Read More
How Secure is Your E-Mail?
A party interested in viewing point to point e-mail can visit one of numerous news groups and hacking web sites for a full instruction set and tools to read

mail softwares  Secure E-Mail? Secure electronic mail is electronic communication which guarantees messages arrive intact and unhampered in the intended recipient's inbox. If a message can be intercepted, the contents can and most likely will be tampered with. The process of intercepting electronic communication on public networks, such as the Internet, has been simplified. A party interested in viewing point to point e-mail can visit one of numerous news groups and hacking web sites for a full instruction set and tools Read More
Global Trade Hits Home at MegaResistCap-Part I: You’ve Got Mail
Jim, information technology (IT) director of MegaResistCap Inc., was finally getting back to a reasonable schedule 3 months after the “go-live” date of the

mail softwares  MegaResistCap-Part I: You’ve Got Mail Jim, information technology (IT) director of MegaResistCap Inc., was finally getting back to a reasonable schedule 3 months after the “go-live” date of the company’s new enterprise resource planning (ERP) system. He was hoping to spend the weekend in the garden, and was looking forward to checking messages on Sunday to get ready for a productive week. That was, until he saw the memo from the company’s chief legal counsel, forwarded by his chief information Read More
How to Reclaim Your E-mail Using Whitelists
This guide explores what a whitelist is, the distinction between sender source whitelists and sender address whitelists, the characteristics of a good whitelist

mail softwares  to Reclaim Your E-mail Using Whitelists This guide explores what a whitelist is, the distinction between sender source whitelists and sender address whitelists, the characteristics of a good whitelist, the role of the user in managing a whitelist, and finally the role of the IT administrator in the whitelist management process. Read More
E-discovery: Six Critical Steps for Managing E-mail, Lowering Costs, and Reducing Risk
Litigators and regulators are aware of the importance of e-mail, often making it the first target and most significant of discovery efforts. Typically

mail softwares  Critical Steps for Managing E-mail, Lowering Costs, and Reducing Risk Litigators and regulators are aware of the importance of e-mail, often making it the first target and most significant of discovery efforts. Typically, discovery costs make up at least 50 percent of litigation costs, and most discovery efforts and costs relate to e-mail and e-discovery. Learn why many current e-mail archiving policies don’t work, and what you should be doing to improve your company’s records management. Read More
DoubleClick Merger Good News For Privacy Advocates?
DoubleClick agreed to purchase NetCreations in a stock exchange valued at $191 million. NetCreations is the leader in ethical direct mail advertising

mail softwares  Postmaster website, an opt-in mailing list for webmasters - into the core of a profitable marketing business with 1999 revenues of $20 million (up 508% over 1998) and net income of $4.5 million. The NetCreations business, PostMasterDirect.com, is a double opt-in e-mail marketing service. Visitors to the site select categories in which they are interested in receiving marketing e-mail. However they are not entered into the database until they have replied to an automatically generated e-mail from the Read More
Cisco Steps into E-Mail Management
SAN JOSE, Calif.--(BUSINESS WIRE)--Dec. 20, 1999-- Cisco Systems, Inc. today announced that its recently released Cisco eMail Manager, an enterprise- and

mail softwares  Steps into E-Mail Management Event Summary SAN JOSE, Calif.--(BUSINESS WIRE)--Dec. 20, 1999-- Cisco Systems, Inc. today announced that its recently released Cisco eMail Manager, an enterprise- and service provider-class solution for managing high volumes of customer inquiries submitted to company mailboxes or to a Web site, has been chosen by brand name companies for inbound e-mail response management. Representing a broad range of industries, some of these new customers include 2Wire, APAC Customer Read More
Managing the Overflow of E-mails
Only effective e-mail management, together with records management and policies for employees on how to manage their e-mails, will help organizations deal with

mail softwares  the Overflow of E-mails Originally published - June 19, 2006 The impact of e-mail on businesses these days is enormous. Companies use e-mail to conduct business, for responding to clients, for internal communication, for discussing strategy, and for responding to regulations. Roughly 35 billion e-mails are sent a day, and the number is growing. The Radicati Group estimates that by the end of 2006, 52 billion e-mails will be sent daily, including all types of correspondence. More importantly, 60 Read More

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