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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 mail softwares


E-mail Response Management
E-mail inquiries for the customer service sector are expected to explode from 2.9 billion messages in 2005, to 7.2 billion by 2010. This means that a company’s

mail softwares  Management Software | Creating Mail Management System | Creating Voice Response System | CRM | CRM Software | CRM Softwares | CRM Solution | CRM Solutions | Customer Interaction | Customer Interactions | Customer Relationship Management | Customer Service | Customer Services | Deploy Automated Email Response | Deploy Email Management | Deploy Erms | Deploy Mail Management Software | Deploy Mail Management System | Deploy Voice Response System | Deploying Automated Email Response | Deploying Email

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Best Software To Hold Competition At Bay Part Three: Market Impact


As the small-to-medium enterprises (SME) market battle rages, Best Software seems to be taking appropriate steps to establish itself as a more visible/audible force to be reckoned with. It does not intend to remain a tacit mid-market powerhouse any longer.

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AccuPointe, Inc.


AccuPointe is a leading systems integrator and consulting company specializing in Sage Software's ERP and CRM business solutions. AccuPointe has been recognized by Sage Software as one of the premier business partners in the country. Sage Software has recognized AccuPointe for President's Circle, National Partner and appointed AccuPointe to the Business Partner Advisory Council. Our comprehensive expertise includes the distribution, direct to consumer, manufacturing, process manufacturing, field service and financial industries. AccuPointe offers several industry specific solutions built on a Sage Software ERP platform: Direct 500 for the Direct to Consumer and Multi Channel Merchant industry O2 for the Process Manufacturing industry Service Management Plus for the Field Service industry Job Ops for the Make to Order industry Whether your company is small or large, just starting out or ready for an upgrade, AccuPointe offers you the power to envision, connect and succeed. We offer you one stop for all of the tools you need to streamline your business operations and maximize productivity. Since 1992, AccuPointe has provided hundreds of uniquely tailored solutions to our customers. Our success derives from an unwavering desire to make each client a success. As an AccuPointe customer, you will have access to: A dedicated account manager who serves as your advocate and liaison between AccuPointe and the software publisher. Our team of certified business consultants who provide expertise in the areas of implementation, general consulting, and development. In addition, our proven methodology- that we have developed over the last 15 years- results in a seamless transition for you during the implementation phase. Our state-of-the art training facility and training courses, which are designed to provide a "hands-on" training experience so that you get the most out of your new investment. Local customer support available via telephone, e-mail and the Internet to address software questions and challenges. Frequent customer-centric communications, including executive briefings, company and product newsletters, user-group meetings, technical bulletins, product promotions and training schedules. Follow AccuPointe on Facebook, Linked In and Twitter.

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American Software Has Been Starving While Delivering Innovations


American Software seems to have grasped the requirements of its potential customers that need both order capturing and ERP backbone order fulfillment functionality within a single source. And, it did this while coping with a Y2K-caused financial pinch.

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FRx Poised to Permeate Many More General Ledgers Part Two: Market Impact


Since FRx already has integrations built to over forty leading general ledgers (and now a scalable tool kit available to accommodate virtually all others), the idea was for users to leverage the investment they have already made in their GL and to add increased functionality as their needs become more sophisticated.

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E-Mail Enabled Groupware


Through implementing a "Universal Inbox" a user is theoretically able to access his or her messages from anywhere at anytime, increasing productivity and driving down associated operating costs.

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Building an Enterprise Communications Strategy: Beyond Voice Mail


With today’s varied communication technologies, there are more ways than ever to stay in touch—and more pressure to respond immediately. This and the need to prioritize multiple messages prove that companies must provide employees with tools suited to managing an increased flow of messages. Learn more about second-generation enterprise communication solutions and how your company can deploy them for maximum benefit.

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MCI WorldCom and Critical Path Power into Outsourced Messaging


MCI WorldCom and Critical Path plan to offer the following services: Web mail service, starting at $2 per user, per month, POP3 mail service starting at $3.50/user/month, IMAP4 service starting at $5.50/user/month and a Microsoft Exchange collaborative service starting at $12 /user/month with 20MB of disk space.

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Silverpop


Silverpop provides a scalable, integrated e-mail marketing and marketing automation platform. Silverpop PlacePunch offers the ability to manage location-based campaigns. This functionality takes advantage of location-based social networking (such as Facebook Places) to deliver content to customers that enter certain locations. The solution offers gamification features for marketers to engage customers.

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The RIM 957 ~ Probably Your Next Pager (and a Whole Lot More.)


RIM’s primary focus is wireless e-mail, which has evolved into a mission critical application for most users over the past several years, leading to tremendous success for RIM’s 850 and 950 versions of their wireless Blackberry e-mail device line.

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HyperOffice versus Microsoft SharePoint: A Comparative Analysis


Collaboration technology is the new e-mail. But how do you know which collaboration solution will best suit your needs? Compare the comprehensive functionality of Microsoft SharePoint with HyperOffice, including e-mail, collaboration, document management, intranet/extranet, content management, and support. HyperOffice has been designed specifically for Outlook users who want the functionality of Microsoft Exchange.

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