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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 mailing list company


Customer Relationship Management Strategies Part Four: Strategies and Case Study
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition to a technical framework, sales

mailing list company  calls Curtis about a mailing list of households with income of $75,000 $200,000 that he will purchase from a marketing company. Bill commits to importing it into the CRM system by and tells Curtis that the web site has been updated to introduce the new product, and each unit contains a warranty registration card and instruction how to register on-line. With the information in the system, the telemarketing department can now be assigned and can qualify the leads, and the sales department can contact the

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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CyberPeepers from Korean Sites Peek at U.S. Networks


Numerous United States Internet sites are being bombarded by cyberpeepers from Korea. Whether or not these network scans constitute an attack depends upon whom you ask, and how far into your infrastructure they get.

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CIOs Need to Be Held Accountable for Security


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E*Trade Ignores Private Security Warning, But Public Hullaballoo Gets Response


E*Trade was notified about a cookie vulnerability in August, but the correction wasn't made until after the problem became public.

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Case Study: Haynes Wire Company


Haynes Wire Company produces wire for structural and welding applications as well as medical. The company’s existing homegrown system was increasingly unable to manage and provide access to the information needed to operate the growing business, such as per-order costs. Find out how an enterprise resource planning (ERP) system helped by enhancing knowledge of costs, with increased control, visibility, and profitability.

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The F.J. Westcott Company


Sales at F.J. Westcott began to grow, placing a greater demand on its legacy enterprise resource planning (ERP) system’s inventory capabilities. Unrelieved inventory and other challenges led Westcott to seek a new ERP system—and a software evaluation and comparison methodology within the company’s budget. See how Technology Evaluation Centers’ Software Selection Services provided the resources for a confident decision.

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An E-Commerce Company That Can Pay The Bills


Concur Technologies added a module that handles miscellaneous payment requests to its eWorkplace suite. It seems like a small thing, but handling all those little expense reports adds up to a big one.

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Accupointe Company Overview




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Case Study: Specialty Products Company


Specialty Products needed to address several warehouse and manufacturing management issues, including real-time inventory tracking. As it looked for a new enterprise resource planning (ERP) solution, the company also wanted one-step order processing. Learn how the new ERP system, featuring a virtual shop front and electronic data interchange (EDI) capabilities, meets the company’s business and warehouse operating needs.

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