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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 mainstream companies


Internet-based Phone Service for Small to Midsize Companies
Typically, the cost of feature-rich and scalable business phone systems prevents small businesses from purchasing these powerful tools in the initial stages of

mainstream companies  for access as traditional mainstream services continue to leverage broadband connections. c. Low-Cost Broadband Changes the Telephony Game The explosive adoption of broadband Internet access is aiding VoIP market growth. Since so many potential VoIP customers want features like voicemail to email notification and online account management, VoIP phone service is quickly becoming a logical alternative to costly traditional phone service solutions. Over the past ten years, the market for VoIP has been

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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The software as a service (SaaS) model is now mainstream in many functional areas of business, quite outperforming its on-premise counterpart in this tough economic environment. Consider customer relationship management (CRM), transportation management, talent management, payroll processing, travel and expense (T@E) management, strategic sourcing and procurement, and many

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Kenesto Drive: Product Data Management and Collaboration Game-changer?


Kenesto, a software start-up providing secure desktop-to-cloud engineering file sharing and management, has announced Kenesto Drive for mainstream engineering companies. Kenesto Drive is designed to serve as a more astute alternative to the commonly used shared network drive solutions such as Dropbox, Box, Microsoft OneDrive, and Google Drive, offering tight integration to popular CAD systems but a lower price point than product data management (PDM) and lifecycle management (PDM) suites.

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Enterprise Applications Vendors Going Viral and Social: Another Take


It would not be far off the mark to say that social media, user-generated content (UGC), and online collaboration all hit the mainstream in 2009, at least in the realm of business-to-consumers (B2C) commerce. According to Forrester, 63 percent of online retailers will make social e-commerce a top priority in 2010, with The Limited brands leading the way. As consumers and

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Mainstream Enterprise Vendors Begin to Grasp Content Management Part Three: Challenges


To conduct collaborative processes, businesses need embedded intelligence, and business intelligence (BI) or analytics applications focused on structured data offer only a part of the total solution. In other words, businesses also need content management for the unstructured data and content, which can contain a majority of business information, given that many decisions makers collaborate via e-mail or voicemail, which are examples of vast unstructured info that currently resides outside of business processes and of the reach of ERP and BI systems.

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Early Adoption of Windows Vista Yields Strong Return for Midsize Companies


IT departments in midsize companies are expected to improve the service quality to PC users, cut IT support costs, and increase business flexibility. But midsize companies often worry about tight IT budgets and few IT resources. Deploying the Windows Vista operating system can help. Find out what 73 midsize companies have to say about how Windows Vista has offered not only cost savings, but security benefits and more.

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Bye-bye to the Old BI: Business Intelligence for Midsized Companies


Most small to midsize companies have found business intelligence (BI) solutions to be beyond their financial reach. But now, you don’t have to rely only on spreadsheets for data visibility—with software-as-a-service (SaaS), BI can quickly and easily be set up enterprise-wide. Find out five requirements of a scalable data warehouse strategy, for more effective data analysis and better understanding of business performance.

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Procurement Outsourcing: 10 Things Companies Really Want to Know


Procurement Outsourcing: The 10 Things Companies Really Want to Know draws upon recent discussions with dozens of companies that are exploring outsourcing services. Jason Gilroy and colleagues draw upon their years of procurement expertise to provide answers to common questions surrounding the outsourcing of procurement services.

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TEC Launches Center to Help Companies Evaluate and Select ERP Distribution Software


Enterprise software analyst firm Technology Evaluation Centers (TEC) recently launched its ERP—Distribution Evaluation Center, to help companies compare the most qualified ERP—Distribution systems based on their own, unique business needs.

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