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How to Choose a Service and Maintenance Application
If you’re not using a service and maintenance application, you may have reached the point where manual systems no longer support the pace of business. Where to

maintenance department  your new service and maintenance application with your back-office accounting data. Most companies want the ability to push transaction data from the service department to their accounting database and vice versa. You will need to have this essential piece completed and tested before launching the service and maintenance system. Decide when to make system modifications. It's usually best to fine-tune your solution with system modifications before you start training your staff. However, if there's Read More
Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » maintenance department


Technology Hardware Maintenance-Acquiring and Managing Cost Effective Service
Hardware maintenance can represent a significant information technology cost, but options for managing that cost exist. If you analyze hardware maintenance

maintenance department  If you analyze hardware maintenance from an enterprise perspective, you will identify those options and ensure the cost-effective delivery of those services. About the Author Peter E. Hennigan Mr. Hennigan's experience includes more than twenty years in analytical, sales, financial and IT roles. As a Principal with Technology Contract Solutions (TCS) Mr. Hennigan focuses on helping clients minimize the risk and cost associated with their technology acquisitions. His recent experiences have included the Read More
Lean Maintenance-Does It Impact Reliability? Lessons Learned and Best Practices
The main cause of lean maintenance failure is that companies fail to focus on asset reliability. The reliability approach to capacity, which includes risk

maintenance department  many reasons why lean maintenance fails, but the number one cause of failure is the lack of focus on reliability. To understand this, we must start by defining lean maintenance. Lean maintenance is a proactive maintenance operation employing planned and scheduled maintenance activities through total productive maintenance (TPM) practices. It uses maintenance strategies developed through the application of reliability centered maintenance (RCM) decision logic and is practiced by empowered (self-directed) Read More
What Is the Value Proposition of Support and Maintenance?
Mature systems in any enterprise require an approach different from newer implementations to software support—one that focuses on customization

maintenance department  as part of the maintenance agreement. The first item was technical support and problem resolution hotlines , whereby the vendor supplies a hotline, call center service (24x7x365, if at all possible). Users and information technology (IT) staffers can call and get answers to mission-critical questions. Business-related issues from the use of software are a daily occurrence in any business, and these issues may be the result of flaws or bugs in the software, confusion about how the software works, or both. Read More
Support and Maintenance: No Longer the Software Industry's
Support and maintenance (S&M) contracts mean very different things to vendors and to users. With user enterprises' growing awareness of how these S&M agreements

maintenance department  reliance on support and maintenance (S&M) contracts, which is where most vendors could be assured of meeting, if not surpassing, their margins. The sizable profit made from S&M contracts (with customers paying more over time) has been one of the software industry's best kept secrets. Furthermore, user enterprises have not had the option of turning—that is, not until recently. To learn more, please see part one of this series Will User Enterprises Ever Get onto an Easy (Support and Maintenance) Street? Read More
TEC 2013 EAM/CMMS Market Survey Report: What Organizations Want in Enterprise Asset Management and Computerized Maintenance Management System Software
This report gives an overview of current considerations for organizations seeking to purchase an EAM/CMMS solution. Based on data collected from EAM/CMMS

maintenance department  Asset Management and Computerized Maintenance Management System Software This report gives an overview of current considerations for organizations seeking to purchase an EAM/CMMS solution. Based on data collected from EAM/CMMS software comparisons performed using Technology Evaluation Centers’ (TEC’s) TEC Advisor software selection application during 2012, the report details what TEC data reveals about your peers' requirements for EAM/CMMS solutions, including functionalities, delivery models and Read More
Maintenance Connection Onsite/Online: CMMS – EAM Competitor Analysis Report
The EAM knowledge base is geared toward groups that need to analyze requirements for a system, which supports maintenance management tasks. Asset management

maintenance department  a system, which supports maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. This knowledge base includes criteria for comparing general computerized maintenance management system (CMMS) functionality, fleet maintenance, workflow, reporting, and other areas that touch upon asset management practices. Read More
MicroMain Corporation
MicroMain Corporation provides software and services for computerized maintenance management systems (CMMS)/enterprise asset management (EAM), facility

maintenance department  and services for computerized maintenance management systems (CMMS)/enterprise asset management (EAM), facility management, and capital planning to organizations worldwide. Since 1991, MicroMain has been providing software and services to customers in industries such as manufacturing, health care, property management, hospitality, and the public sector. Read More
How to Roll Out an MRO System for Airlines without Making Your SCM Problems Even Worse
When it comes to complex software implementations, some industries have it tougher than others. For instance, an airline company implementing a maintenance

maintenance department  need to keep their maintenance activities in line, but they must also ensure that the supply chain is feeding through all required parts throughout the organization. What makes this problem interesting is the current framework of their MRO activities, from both the operational perspective and the IT perspective. Traditionally, a lack of symbiosis between these two perspectives has resulted in segregated strategies for resolving their challenges, which makes it difficult to find straightforward ways of Read More
Lean Asset Management--Is Preventive Maintenance Anti-Lean?
How can we determine the right maintenance strategy for a specific asset? To meet the objectives of lean, we need to evaluate the cost of failure in terms of

maintenance department  Asset Management--Is Preventive Maintenance Anti-Lean? Introduction Lean manufacturing has been widely accepted as an approach to business improvement. The business benefits of lean have been extensively documented. Asset management should play a role in lean. Lean manufacturing's focus is eliminating waste, for example: Inventory—Inventory must always be minimized. Defect correction—Resources spent on defect correction are waste. Unnecessary processing—All unnecessary activities, particularly Read More
Rimini Street: The End of Full-price Software Maintenance Is Here!
In a recent press release, Rimini Street boldly declared the end of full-price software maintenance. The vocal and upbeat third-party software maintenance

maintenance department  End of Full-price Software Maintenance Is Here! In a  recent press release , Rimini Street boldly declared the end of full-price software maintenance. The vocal and upbeat third-party software maintenance provider for various popular SAP and Oracle enterprise systems believes that a tipping point has finally been reached in the market for annual maintenance (certainly, the public cloud enterprise software providers have long been preaching even the outright elimination of maintenance expenses in their Read More
St. Marys Paper Ltd.: Customer Profile
St. Marys Paper Ltd. is a pulp and paper mill located in Sault Ste. Marie, Ontario (Canada). In 1989, it implemented a CHAMPS computerized maintenance

maintenance department  deliver the status of maintenance costs versus budget on an up to the minute basis for management review. Additionally, stores issues reports have been created on all parts that have not been issued in the last five years. The resulting report was broken down by department and forwarded to the appropriate department planners. The planners have used this as a tool to remove unnecessary parts from stores. Addressing Critical Safety Issues St. Marys remains pleased with the maintenance system’s continued Read More
Leaner Maintenance Management with Control Systems Integrated CMMS
Maintenance managers play a critical role in an organization looking to optimize operations efficiencies. This paper discusses the benefits of interoperating

maintenance department  Maintenance Management with Control Systems Integrated CMMS Maintenance managers play a critical role in an organization looking to optimize operations efficiencies. This paper discusses the benefits of interoperating between computerized maintenance management systems (CMMS) and control systems, and presents potential options on how to accomplish varying levels of integration. Read More
Use CMMS to Improve PdM Performance
Companies that have moved from a highly reactive environment to a more planned one notice significant improvement. A computer maintenance management system

maintenance department  Performance Speaking with numerous maintenance professionals across multiple industries, invariably the conversation seems to center on how to create an optimal balance of proactive and reactive maintenance and how to get there. The discussions often come disguised in modern-day labels, such as lean, reliability-centered maintenance (RCM), and total productive maintenance (TPM). However, there's no mistaking the underlying issues: companies need to become better at operating a more stable, planned, and Read More

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