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Alternative Software Support and Maintenance Options
Smart companies are investigating all possible software support and maintenance (S&M) options. Alternative software S&M is not for all businesses, but it seems

maintenance fees  the contract is signed. Maintenance fees as a percent of the license cost should also be made negotiable rather than be taken for granted by vendors. Vendors' margins of 90 percent or so are ripe for bargaining by savvy and aggressive buyers. Bargaining should include asking for a lower percentage figure, for a piecemeal approach, or for maintenance fees to be based on the software license's discounted price, not its list price. Prospective users should make sure that maintenance fees are then locked in Read More
CMMS – EAM
Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. ...
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Documents related to » maintenance fees


Automotive Oracle ERP Customer Switches to Rimini Street’s Maintenance
Rimini Street, Inc., a vocal third-party maintenance and support provider for enterprise software, including SAP and Oracle Corporation’s Siebel, PeopleSoft, JD

maintenance fees  Switches to Rimini Street’s Maintenance Rimini Street, Inc. , a  vocal third-party maintenance and support provider for enterprise software , including SAP and Oracle Corporation’s Siebel, PeopleSoft, JD Edwards, E-Business Suite (EBS), Oracle Database , and Hyperion software, recently announced that UCI International  has selected Rimini Street  to support its Oracle EBS applications to save substantial annual support fees. UCI International is a manufacturer and supplier of vehicle replacement Read More
Is There a Street Corner for a Vendor-neutral Third Party Support and Maintenance Provider?
Although Rimini Street's client base is still budding, the third party provider of support and maintenance has been quite bullish, owing to the accelerating

maintenance fees  raise annual support and maintenance (S&M) fees year over year, and report ever higher S&M revenues and profit margins, some dismayed or conservative customers might consider turning to the likes of Rimini Street ( http://www.riministreet.com ). Such third party S&M providers are enabling, at this stage, mostly some of the disconcerted Siebel , PeopleSoft , and JD Edwards licensees that want to improve the return on their existing software investments through alternative support programs. These programs Read More
What Is the Value Proposition of Support and Maintenance?
Mature systems in any enterprise require an approach different from newer implementations to software support—one that focuses on customization

maintenance fees  the second high-level group, maintenance fees pay for telephone and Internet-based support, and for issues resolution during those crunch times (critical moments) when users really need help with the system. Again, no one's intention here is to belittle the need and value of these services, even though the paradox of paying for the software, and then paying again to have the vendor fix defects in it (we earlier agreed that bugs and fixes are a way of life in the industry) is apparent. However, the bone Read More
Support and Maintenance: No Longer the Software Industry's
Support and maintenance (S&M) contracts mean very different things to vendors and to users. With user enterprises' growing awareness of how these S&M agreements

maintenance fees  be paying in software maintenance fees thereafter. This has prompted many vendors to offer ludicrous discounts during the final negotiations, if not even give away free software, knowing full well they will recoup any losses from these freebies through support and maintenance agreements. Sure, a software support contract is usually charged as a percentage of the software's net price, meaning that if a vendor gives a 50 percent discount on the up front license fee, the customer gets an ongoing 50 Read More
Reliability Driven Maintenance--Closing the CMMS
The metric of plant maintenance should now be in the ability of the plant to meet the strategic goals of the company beyond customarily expected cost savings

maintenance fees  Trends and Definition The Maintenance Approach Evolution Although enterprise asset management (EAM) and computerized maintenance management systems (CMMS) software continue to grab headlines as a realistic way to reduce expenses and increase revenues, the growing pressure for improving customer responsiveness and profits has lately pretty much changed the traditional role of asset management. Namely, the metric of plant maintenance should now be in the ability of the plant to meet the strategic goals of Read More
CMMS in the Aviation Industry
There are many CMMS systems in the market that specialize in detailed maintenance, repair, and overhaul. When selecting a sysems for an airline, decision-makers

maintenance fees  airline will need aircraft maintenance staff that is also familiar with the use of two or more systems or software. This becomes a paradox, where the systems must help optimize processes, and consequently, reduce costs, but the airline has fixed costs (that can increase) for license fees and technical support for various systems, and has to have or hire staff knowledgable about such systems. As a result, the best strategy is to carefully select a CMMS system that has enough modules to improve the way Read More
Leaner Maintenance Management with Control Systems Integrated CMMS
Maintenance managers play a critical role in an organization looking to optimize operations efficiencies. This paper discusses the benefits of interoperating

maintenance fees  Maintenance Management with Control Systems Integrated CMMS Maintenance managers play a critical role in an organization looking to optimize operations efficiencies. This paper discusses the benefits of interoperating between computerized maintenance management systems (CMMS) and control systems, and presents potential options on how to accomplish varying levels of integration. Read More
Areas of Growth for After-market Maintenance, Repair, and Overhaul Initiatives
Increasingly, companies in the aviation industry are outsourcing their maintenance, repair, and overhaul (MRO) operations, especially for engine and component

maintenance fees  of Growth for After-market Maintenance, Repair, and Overhaul Initiatives Increasingly, companies in the aviation industry are outsourcing their maintenance, repair, and overhaul (MRO) operations, especially for engine and component repair. However, many companies still report using custom, in-house applications instead of standard, off-the-shelf solutions. Learn how companies are balancing their outsourced and in-house MRO solutions, and discover the top three trends impacting the MRO segment. Read More
Rimini Street: Third-party ERP Support Is an Idea Whose Time Has Come
What has made Rimini Street a leader in the third-party enterprise software service and maintenance (S&M) cottage industry? TEC principal analyst P.J

maintenance fees  enterprise software service and maintenance (S&M) cottage industry? TEC principal analyst P.J. Jakovljevic offers up some reasons and speaks with Rimini Street’s senior VP Dave Rowe on the company’s winning product and service line capabilities and future moves, and gets Dave’s interesting perspective on the need for and explosive growth of third-party support. Read More
How to Choose a Service and Maintenance Application
If you’re not using a service and maintenance application, you may have reached the point where manual systems no longer support the pace of business. Where to

maintenance fees  Choose a Service and Maintenance Application How to Choose a Service and Maintenance Application If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Sage provides business software, services and support to small and medium sized businesses. Whilst our heritage is in the small business market we also have the experience and expertise to meet the needs of specific industries and larger organisations. Source : Sage Resources Related to Servic Read More
St. Marys Paper Ltd.: Customer Profile
St. Marys Paper Ltd. is a pulp and paper mill located in Sault Ste. Marie, Ontario (Canada). In 1989, it implemented a CHAMPS computerized maintenance

maintenance fees  Paper Ltd.: Customer Profile Maintenance System is also known as : Advanced Maintenance Systems , Based Maintenance System , Best System Maintenance , Best System Maintenance Program , Best System Maintenance Software , Collection System Maintenance , Computer System Maintenance Software , Concrete Maintenance Systems , Creative Maintenance Systems , Diversified Maintenance System , Doing System Maintenance , Electronic Maintenance System , Equipment Maintenance System , File Maintenance System , Free Read More
Computerized Maintenance Management Systems: A Tutorial Part One: Challenges and Features
Companies are looking for more areas to squeeze savings out of operations. One such area that may be fertile ground to explore is equipment maintenance. The

maintenance fees  Maintenance Management Systems: A Tutorial Part One: Challenges and Features Introduction Saying that a computerized maintenance management system (CMMS) is just another scheduling tool is tantamount to saying that the Titanic was just another boat. While maintenance scheduling is arguably its most important aspect, CMMS has many additional features that can help a company manage its maintenance function. CMMS is using software to effectively and efficiently plan and execute tasks meant to Read More

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