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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 maintenance fees


Alternative Software Support and Maintenance Options
Smart companies are investigating all possible software support and maintenance (S&M) options. Alternative software S&M is not for all businesses, but it seems

maintenance fees  the contract is signed. Maintenance fees as a percent of the license cost should also be made negotiable rather than be taken for granted by vendors. Vendors' margins of 90 percent or so are ripe for bargaining by savvy and aggressive buyers. Bargaining should include asking for a lower percentage figure, for a piecemeal approach, or for maintenance fees to be based on the software license's discounted price, not its list price. Prospective users should make sure that maintenance fees are then locked in

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Maintenance, Repair, and Overhaul (MRO) RFI/RFP Template

Maintenance Management, Customer Contracts (Agreements), Customer Orders, Customer Quotations, Work Orders, Product Technology 

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Documents related to » maintenance fees

What Is the Value Proposition of Support and Maintenance?


Mature systems in any enterprise require an approach different from newer implementations to software support—one that focuses on customization, interoperability, and performance support. Yet despite this fact, most vendors continue to offer the same one-size-fits-all models of support.

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What Are the Support and Maintenance Options?


Enterprise software licensees do have a choice when it comes to software support and maintenance (S&M) providers, with several, less expensive options existing for any company that is considering discontinuing S&M for an application product.

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Support and Maintenance: No Longer the Software Industry's "Best Kept Secret"?


Support and maintenance (S&M) contracts mean very different things to vendors and to users. With user enterprises' growing awareness of how these S&M agreements affect their bottom lines, vendors need to reassess their pricing and value proposition strategies.

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Enterprise Software Service and Maintenance Alternatives


Traditional license models may be wearing out their welcome for both vendors and customers. A competitive market and a more IT savvy business generation is prompting change, but what alternatives are out there for software service and maintenance?

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How to Roll Out an MRO System for Airlines without Making Your SCM Problems Even Worse


When it comes to complex software implementations, some industries have it tougher than others. For instance, an airline company implementing a maintenance, repair, and overhaul (MRO) platform has almost no margin for error. Read this article for TEC analyst Phil Reney's recommendations on the best way of rolling out an MRO platform without completely trashing your supply chain.

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The Real Star of Guthrie Theater


The Guthrie Theater in Minneapolis, Minn., USA opened a new facility in 2006 and more than tripled in size, prompting the maintenance team to revamp operations and replace overstuffed paper repair binders with a computerized maintenance management system (CMMS) to generate work orders and schedule preventive maintenance for nearly 350 pieces of equipment. The CMMS also captures repair data and issues historical reports. Organized maintenance and a foolproof 25-year projection on capital replacements earned the team a million-dollar matching grant award from the Kresge Foundation to establish a building reserves fund in 2010.

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An ERP Vendor Poised to Overtake the Services Market


Companies in the services industry need both asset and field services management, but current integrated asset and field services maintenance systems often fail to meet these organization’s needs. However, enterprise resource planning vendor Agresso appears to have just the right solution.

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Technology Hardware Maintenance-Acquiring and Managing Cost Effective Service


Hardware maintenance can represent a significant information technology cost, but options for managing that cost exist. If you analyze hardware maintenance from an enterprise perspective, you will identify those options and ensure the cost-effective delivery of those services.

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Data Mining and Predictive Modeling for Condition-based Maintenance


Today’s military logistics agencies must sustain diverse fleets of costly, complex, and indispensible weapon systems and platforms. Modern predictive maintenance solutions can integrate with existing IT infrastructures to collect and transmit data from various platforms to a centralized condition-based maintenance (CBM) database. Learn more about how these solutions enable better-informed decisions regarding specific maintenance actions.

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An Integrated Maintenance and Logistics Solution for Defense


Today’s defense industry needs maintenance and logistics software that increases the self-sustainability of weapons systems and allows system operators to perform maintenance in the field—increasing uptime and readiness. An integrated maintenance and logistics (IML) solution provides critical information for multiple weapons systems in real time—thus increasing readiness without increasing headcount.

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