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What Are the Support and Maintenance Options?
Enterprise software licensees do have a choice when it comes to software support and maintenance (S&M) providers, with several, less expensive options existing

maintenance request example  a company to resume maintenance once it decides to drop it. Some vendors say that they would refuse a company's request to take up maintenance again, but one should remember the phrase money talks. This is apparent in Infor 's recently introduced amnesty program for S&M defectors from many older products that have previously changed too many owner vendors' hands. Contrary to vendors' warnings, the path of discontinuing S&M is often reversible by re-subscribing or relicensing the applications, and most Read More...
CMMS – EAM
Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. ...
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Documents related to » maintenance request example


The Five Sure-fire Strategies for Gaining Management Approval for WMS Projects
Despite the consensus that warehouse management systems (WMS) offer many benefits, getting approval for a new system is challenging. You need to get key

maintenance request example  technical support and other maintenance can incur unexpected expense. It is essential that you understand clearly from the beginning how each vendor you evaluate approaches these areas, especially for ongoing configurations and upgrades. The vast majority of systems today fall into two camps regarding configuration. The first includes systems that can be changed by flipping switches the vendor has included in the base application. Although the vendor has tried to anticipate changes its customers may Read More...
Enterprise Software Service and Maintenance Alternatives
Traditional license models may be wearing out their welcome for both vendors and customers. A competitive market and a more IT savvy business generation is

maintenance request example  Software Service and Maintenance Alternatives Alternatives to Service and Maintenance Arrangements Enterprise software customers are becoming more aware of alternative ongoing service and maintenance agreements. TomorrowNow is one company that has brought these alternatives to the public. It is an experienced Bryan, Texas-based (US), third-party maintenance and support provider for former PeopleSoft and J.D. Edwards products (which were recently acquired by Oracle .) The company has been Read More...
Are Spend Management (or SRM) Apps Suited for the Mid-market? - Part 2
Part 1 of this blog series introduced common supply chain challenges and resulting spend management opportunities for companies of all sizes. The article then

maintenance request example  and maintenance such as maintenance supplies, spare parts, and consumables used in the manufacturing process and supporting operations. Office supplies, computer equipment, professional and temporary services, catering services, facilities services, travel, internal suppliers (e.g., computer, telephone), and so on are other examples of indirect purchases. There is a third kind of sourcing/purchase, spot purchase , which is a purchase made for standard off-the-shelf material or equipment, on a one-time Read More...
Continuous Improvement Offers CMMS Maintenance Benefits
Computer maintenance management system (CMMS) packages are excellent tools for collecting, analyzing, and reporting data and can offer insight into a process

maintenance request example  waste time waiting for maintenance to respond to a work request or fix problems. As a result of changing the process, you can sometimes reduce or even eliminate wait-time. Suppose, for example, maintenance staff complain they spend a lot of time assessing a problem, going to the stockroom and waiting for parts that usually aren't there. Then, more time is wasted checking back every few days to see if the parts are in. Once the parts are finally picked up, there's no guarantee the equipment will be Read More...
Technical Staff Management Systems for the Aviation Industry
In the airline industry, aircraft maintenance is an activity that has to be done throughout the day, so maintenance personnel must be available at all times

maintenance request example  day activities of fleet maintenance can be divided into two large areas: scheduled maintenance (or major maintenance) and line maintenance. In scheduled maintenance, personnel management is not as complicated as in line maintenance. Traditionally, scheduled maintenance has a fixed number of days to perform maintenance activities, while line maintenance only has a few hours at night and often a few minutes during the day, because there are flight schedules that have to be respected (which is equal to Read More...
Reliability Driven Maintenance--Closing the CMMS
The metric of plant maintenance should now be in the ability of the plant to meet the strategic goals of the company beyond customarily expected cost savings

maintenance request example  Trends and Definition The Maintenance Approach Evolution Although enterprise asset management (EAM) and computerized maintenance management systems (CMMS) software continue to grab headlines as a realistic way to reduce expenses and increase revenues, the growing pressure for improving customer responsiveness and profits has lately pretty much changed the traditional role of asset management. Namely, the metric of plant maintenance should now be in the ability of the plant to meet the strategic goals of Read More...
Rimini Street: The End of Full-price Software Maintenance Is Here!
In a recent press release, Rimini Street boldly declared the end of full-price software maintenance. The vocal and upbeat third-party software maintenance

maintenance request example  End of Full-price Software Maintenance Is Here! In a  recent press release , Rimini Street boldly declared the end of full-price software maintenance. The vocal and upbeat third-party software maintenance provider for various popular SAP and Oracle enterprise systems believes that a tipping point has finally been reached in the market for annual maintenance (certainly, the public cloud enterprise software providers have long been preaching even the outright elimination of maintenance expenses in their de Read More...
MicroMain XM
MicroMain XM gives organizations comprehensive maintenance (including fleet) management. MicroMain sets-up its enterprise asset maintenance/computerized

maintenance request example  XM gives organizations comprehensive maintenance (including fleet) management. MicroMain sets-up its enterprise asset maintenance/computerized maintenance management system (EAM/CMMS) to work the way facility and maintenance managers work. Users are able to automate work orders, schedule preventive maintenance tasks, and track assets. The system also enables organizations to track inventory levels, assign labor, issue purchase orders, and track trends with comprehensive reports. Read More...
Eagle Technology
Eagle Technology, Inc. was founded in 1986 and is based in Mequon, Wisconsin (US). The company provides maintenance software for different sizes of operations

maintenance request example  (US). The company provides maintenance software for different sizes of operations ranging from the single-user who needs a basic CMMS, to large, multisite clients and Fortune 500 companies that need a fully-featured enterprise solution. It has customers in more than twenty-five countries. Eagle Technology services a diverse cross-section of industries ranging from manufacturing; healthcare; local, state, and federal governments; and the public school system and it internationally markets its products thro Read More...
SAP for Aerospace and Defense in the Maintenance, Repair, and Overhaul Industry
Aerospace and defense (A&D) companies are constantly seeking better ways to manage complexity, cut costs, and boost productivity. One of the most challenging

maintenance request example  and Defense in the Maintenance, Repair, and Overhaul Industry Aerospace and defense (A&D) companies are constantly seeking better ways to manage complexity, cut costs, and boost productivity. One of the most challenging areas within the A&D industry is maintenance, repair, and overhaul (MRO). To introduce new efficiencies and reduce MRO costs, many companies are looking beyond standard business practices to new strategies that promise solid business results. Read More...
How to Overcome SQL Server Maintenance Challenges
For SQL server administrators, it is very important to analyze SQL server performance and storage structure regularly, and get information that will help to

maintenance request example  to Overcome SQL Server Maintenance Challenges For SQL server administrators, it is very important to analyze SQL server performance and storage structure regularly, and get information that will help to manage SQL server capacity, performance and storage issues, as well as its forecast future requirements. Administrators should be completely aware of the entire SQL server environment and the status of different performance and storage parameters. Download the white paper. Read More...
How One Vendor Addresses Support and Maintenance Issues
SAP is addressing the problem of customers wanting support that vendors are either not providing, or providing at unjustifiable prices. Support and maintenance

maintenance request example  Vendor Addresses Support and Maintenance Issues Problem Setting SAP is one of the major enterprise resource planning (ERP) vendors that is addressing the concerns of its user base regarding support and maintenance (S&M) issues. These issues are detailed in a previous series on S&M: Will User Enterprises Ever Get Onto an Easy (Support and Maintenance) Street? , Support and Maintenance: No Longer the Software Industry's Best Kept Secret ? , What Is the Value Proposition of Support and Maintenance? , What Read More...
How to Choose a Service and Maintenance Application
If you’re not using a service and maintenance application, you may have reached the point where manual systems no longer support the pace of business. Where to

maintenance request example  Choose a Service and Maintenance Application How to Choose a Service and Maintenance Application If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Sage provides business software, services and support to small and medium sized businesses. Whilst our heritage is in the small business market we also have the experience and expertise to meet the needs of specific industries and larger organisations. Source : Sage Resources Related to Read More...
Visual Asset Manager 6.3 for CMMS/EAM Certification Report
Visual Asset Manager 6.3 is TEC Certified for online evaluation of computerized maintenance management systems/enterprise asset management (CMMS/EAM) solutions

maintenance request example  online evaluation of computerized maintenance management systems/enterprise asset management (CMMS/EAM) solutions in TEC's CMMS/EAM Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More...
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