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The Lexicon of CRM - Part 3: From R to Z
CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to provide explanation and meaning

maintenance request letters  the software licenses, on-going maintenance fees, and support costs. You also need to consider how much time, and in turn, how much money, it will cost to own the software over the long term. Is the software very buggy and in need of constant bug updates and enhancements? Is the software difficult to use and therefore requires higher training costs and ramp-up times? TCO considers ALL the costs that might be associated with a piece of software over its lifespan in the company. TCP/IP - Transmission Read More...
CMMS – EAM
Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. ...
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Documents related to » maintenance request letters


Sales Force Automation Buyer’s Guide
No matter how effective your sales staff is, there’s always room to boost efficiency and increase sales. But how you go about doing so may be a point of

maintenance request letters  in IT resources and maintenance Verticalists: Emphasis varies by size and technical capability Vendors   What to Look for in a Vendor There are many small SFA vendors out there, and many of their products are very good. However, the one thing you should look for in your SFA vendor is stability and track record, especially if you opt for the on-demand model. In that scenario, you are entrusting your data to the vendor, and if the vendor's history has been peppered with poor data management, updates that Read More...
Manufacturing Environments and Integration with Other Functions
This continues a reprint of the summary chapter from the book Managing Your Supply Chain Using Microsoft Navision by Dr. Scott Hamilton.

maintenance request letters  Service management typically involves maintenance and repair of products either in the field or at internal repair shops. Firms involved in service management may work on products they have sold, or products manufactured and sold by others. A typical example involves an equipment manufacturer that also performs installation services, maintenance on installed units, or repairs on returned units. Each unit is termed a service item. Integration of service management with other supply chain functionality is Read More...
The Executive Guide to Contract and Chargeback Management
Life sciences companies are struggling to manage large group purchase organization (GPO) contracts, process chargeback submissions, and ensure that pricing

maintenance request letters  fully automating the contract maintenance and chargeback process, the integrated CDC solution has enabled RxElite to reduce the time and costs spent reviewing, validating and processing chargeback submissions from several hours—even days—to only a few minutes. Accuracy on contract pricing and transaction dating has also improved, further reducing chargeback processing times. The company's ability to accept chargeback requests via EDI also means that it can more efficiently manage errors in chargeback Read More...
Upside Software Remains on the Upside of the Contract Management Market
My recent article entitled “Why Should Enterprises Manage their Contracts Closely?” analyzed the importance of enterprise-wide contract lifecycle management

maintenance request letters  it makes modification and maintenance much easier. Support and maintenance for this offering is also available, and for those companies that subscribe to this service, they will get the free ongoing updates that Upside makes available for UpsideLive LITE. Upside Software Top Management Speaks Out What follows now is a quick and frank conversation with the company's executives. PJ : Is the UpsideLive product part of any applications market place, i.e., salesforce.com ’s AppExchange , Microsoft’s Read More...
Maintenance Scheduling 101
Many organizations have tried to address their maintenance scheduling woes by introducing new and sometimes very advanced technologies. The reality is that

maintenance request letters  was that planned preventive maintenance (PM) work was going to be the order of the day. When creating weekly schedules we had to schedule all due PMs first and then distribute the remaining labor hours according to priority. Having grown accustom to the daily regime of firefighting maintenance, I saw this as nothing more than a short-lived make-work project ; however, the new manager had other plans. His first order of business was to sit with Operations and explain what he was trying to do and the Read More...
Enter IFS RCM Toolkit for Reliability-Centered Maintenance in the Cloud
In a flurry of product announcements at the IFS World Conference 2012 in Gothenburg, Sweden, last week, IFS announced the launch of it reliability-centered

maintenance request letters  RCM Toolkit for Reliability-Centered Maintenance in the Cloud In a flurry of product announcements at the IFS World Conference 2012 in Gothenburg, Sweden, last week, IFS announced the launch of it reliability-centered maintenance (RCM) toolkit. Based on IFS’ long experience and heritage in asset-intensive industries, the solution is optimized for any industry that implements complex or capital-intensive assets and is delivered through a flexible cloud-based model. The IFS RCM Toolkit aims to deliver Read More...
Lean Maintenance-Does It Impact Reliability? Lessons Learned and Best Practices
The main cause of lean maintenance failure is that companies fail to focus on asset reliability. The reliability approach to capacity, which includes risk

maintenance request letters  many reasons why lean maintenance fails, but the number one cause of failure is the lack of focus on reliability. To understand this, we must start by defining lean maintenance. Lean maintenance is a proactive maintenance operation employing planned and scheduled maintenance activities through total productive maintenance (TPM) practices. It uses maintenance strategies developed through the application of reliability centered maintenance (RCM) decision logic and is practiced by empowered (self-directed) a Read More...
How to Overcome SQL Server Maintenance Challenges
For SQL server administrators, it is very important to analyze SQL server performance and storage structure regularly, and get information that will help to

maintenance request letters  to Overcome SQL Server Maintenance Challenges For SQL server administrators, it is very important to analyze SQL server performance and storage structure regularly, and get information that will help to manage SQL server capacity, performance and storage issues, as well as its forecast future requirements. Administrators should be completely aware of the entire SQL server environment and the status of different performance and storage parameters. Download the white paper. Read More...
What Are the Support and Maintenance Options?
Enterprise software licensees do have a choice when it comes to software support and maintenance (S&M) providers, with several, less expensive options existing

maintenance request letters  a company to resume maintenance once it decides to drop it. Some vendors say that they would refuse a company's request to take up maintenance again, but one should remember the phrase money talks. This is apparent in Infor 's recently introduced amnesty program for S&M defectors from many older products that have previously changed too many owner vendors' hands. Contrary to vendors' warnings, the path of discontinuing S&M is often reversible by re-subscribing or relicensing the applications, and most Read More...
Case Study: Mohawk Papers
At Mohawk Fine Papers, a new Web-based enterprise asset management (EAM) system replaced a maintenance management system (MMS) to provide efficiencies for paper

maintenance request letters  System , EAM Systems Maintenance , EAM Systems Strategy , EAM System Administrator , Web Based EAM System , Potential EAM Systems , EAM System Solution , Asset Management Software , EAM System Analyst , EAM System Clients , Justifying EAM System , Modeling EAM System , EAM System Launcher , EAM Systems Engineering , New EAM System , Real Time EAM System , EAM System Capability , EAM System Landscape , Asset Management Software Solutions , Using EAM Systems , Asset Management System Software , Asset Read More...
CMMS – EAM
Enterpise asset management@(EAM) solutions@support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring

maintenance request letters  asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. EAM typically includes computerized maintenance management system (CMMS) functionality, fleet maintenance, workflow, reporting, and other areas that touch upon asset management practices. Read More...
CMMS in the Aviation Industry
There are many CMMS systems in the market that specialize in detailed maintenance, repair, and overhaul. When selecting a sysems for an airline, decision-makers

maintenance request letters  to reduce operation and maintenance costs and they are forced to look for better options. Advances in information technology (IT) have leveraged the development of enterprise resource planning (ERP), business process management (BPM), corporate process management (CPM), and computerized maintenance systems (CMMS). Although these solutions have been designed for general purposes, some of their features can be applied to very specific organizations. Yet, though the number of solutions is increasing, there Read More...
5 Steps to Improve Change Request Management in Software Delivery
Change request management has become an integral part of modern day software delivery. While changes in the early design phase can be addressed without much

maintenance request letters  Steps to Improve Change Request Management in Software Delivery Change request management has become an integral part of modern day software delivery. While changes in the early design phase can be addressed without much effort, unforeseen changes during the later phases of software delivery can compromise the quality and delay the delivery of the software. Download this white paper and find out the five technology-driven steps that can facilitate the management of change requests. Read More...
Maintenance Software--How to Negotiate Successful Contracts with CMMS Vendors
When negotiating a contract with a computer maintenance management system (CMMS) vendor the guiding principals and definition of the project must first be

maintenance request letters  Contracts with CMMS Vendors Maintenance Software—How to Negotiate Successful Contracts with CMMS Vendors Featured Author - David Berger - February 25, 2004 Introduction When negotiating a contract with a computer maintenance management system (CMMS) vendor the guiding principals and definition of the project must first be determined. Deliverables, pricing options, payment terms, continuance, product and service quality, and liabilities are additional areas that must be considered in negotiations. Many p Read More...

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