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Technology Hardware Maintenance-Acquiring and Managing Cost Effective Service
Hardware maintenance can represent a significant information technology cost, but options for managing that cost exist. If you analyze hardware maintenance

maintenance service request form template  acquires and manages that maintenance service cost-effectively. Identify the Enterprise Portfolio The first step in developing your maintenance options is to gather data on your existing hardware portfolio and how it is maintained. This should be done across the entire enterprise and include all the technology hardware. A useful approach is to consider a simple framework for organizing your portfolio data. That framework can vary based on an organization's operations, but a generic framework is outlined Read More...
Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » maintenance service request form template


Employee Performance Management: Making It a Reality in Your Organization
Over 90 percent of human resources (HR) professionals rate employee performance management (EPM) as a top priority. Yet considerably fewer have EPM systems

maintenance service request form template  training fees, hosting fees, maintenance, support and any other applicable fees. To ensure that your assessment is objective and focused, it is best to make use of a well-defined evaluation form. An example of such a form is provided below.   Vendor A Vendor B Vendor C Features - Mandatory Goal and Competency Management Y Y Y Development Planning Y Y Y Sophisticated Automated Workflow Y N N Automated Email Reminders Y Y N Comment Help Y Y N Spell Check Y Y Y Language Sensitivity Check Y Y N Ease of Use Read More...
AuraPortal: A BPM Vendor Worth Checking Out
AuraPortal, a new business process management (BPM) vendor, offers a solution that creates business process execution models without the need for heavy IT

maintenance service request form template  (supplies, production management, equipment maintenance management, etc.) Construction (site management, planning, promotion, license management, etc.) Financial Institutions (risk management, asset management, loan requests, planning, etc.) Insurance (audits, legal requirements, policy management, technician management, etc.) Health care (prevention management, clinical tests, patient management, clinical security, diagnostics, etc.) Education (dossier management, qualification management, planning, Read More...
Demystifying SAP Solution Manager
Many large organizations are struggling to manage all their software systems—let alone the different software versions across departments. In his article, TEC

maintenance service request form template  a company's business requirements. Maintenance Management—Covers software correction packages, from discovery and retrieval to test scope optimization, possibly including optional automatic deployment into the production environment. Landscape Transformation (LT)—Bundles software and services to address transformation scenarios in a holistic way. The first release of SAP LT software already covers a number of solutions to support the execution of transformation projects. In addition, SAP LT contains Read More...
Software Evaluation, Selection, and Contract Negotiation
Most articles about the pitfalls of software implementation projects highlight the mistakes made during implementation. Examples include poor project management

maintenance service request form template  dollars on software licenses, maintenance, implementation and consulting fees, depending on the number of users and modules purchased Have but a few people in your organization who have participated in a software evaluation/selection and it has been a least several years ago Have NO one on staff who is an expert on the leading software packages that may be a good fit Can not dedicate a team full time project team this effort based on current workload and staffing levels There is a notion that one can Read More...
A Green Guide to Streamlining Field Service Operations: Saving Money . . . and the Planet
With three primary “green” benefits to implementing cutting-edge field service technology solutions, every company—across any industry—can justify the effort

maintenance service request form template  Green Guide to Streamlining Field Service Operations: Saving Money . . . and the Planet With three primary “green” benefits to implementing cutting-edge field service technology solutions, every company—across any industry—can justify the effort based on the specific priorities that speak to it. In this analysis, we will review each of these benefits, outlining the range of advantages and concrete ROI. Regardless of a company’s priorities, this multi-layer list of benefits makes the decision a Read More...
Predictive Service Excellence for Printers: An Overview of Remote Service Platforms for Printer and Copier Devices
Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device

maintenance service request form template  Service Excellence for Printers: An Overview of Remote Service Platforms for Printer and Copier Devices Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime by automating service alerts and meter reading, and providing proactive toner replenishment. Users benefit from improved device uptime, and manufacturers and their service partners can build proactive service relationships that Read More...
Maintenance Connection
Maintenance Connection delivers a web-based maintenance management (or CMMS) solution including work order tracking, preventive maintenance/PM software

maintenance service request form template  Connection delivers a web-based maintenance management (or CMMS) solution including work order tracking, preventive maintenance/PM software, asset management, inventory tracking, procedure library, labor scheduling, and service requests. With a rich user interface and technology platform, Maintenance Connection is able to leverage the demand from maintenance organizations. Based in Davis, CA, USA, Maintenance Connection actively markets and implements their flagship product in the US and worldwide. Read More...
NetSuite SRP—Catering to Both Service and Product Companies
At SuiteWorld 2014, NetSuite announced its new services resource planning (SRP) solution, which addresses all the needs of both services- and product- based

maintenance service request form template  SRP—Catering to Both Service and Product Companies At its SuiteWorld 2014 conference, NetSuite also announced the new services resource planning (SRP) solution , with the idea to bring together the enterprise resource planning (ERP) and professional services automation (PSA) capabilities to enable both project (time/services) and product-based businesses to run their bid-to-bill business life cycles. As the demarcation lines are becoming increasingly blurred between product and service Read More...
Avoid the Perils of Service Parts Planning in Supply Chain Management
Significant differences exist between the new parts production supply chain and the service and replacement parts supply chain. Companies using conventional

maintenance service request form template  offerings and warranties, develops maintenance BOM and approaches, and determines expected reliability, whereas the new product introduction (NPI) phase must determine initial provisioning based on estimated sales and failure rate, and develop budgets. Further, in-production planning would have to manage engineering changes, determine actual failure rates and causal factors, balance new buys with expected returns, manage supply and end of production, and manage warranty and contracts. Last but least, the Read More...
Maintenance Planning... Getting Back to Basics
Proper maintenance planning is the first step in moving from a reactive to a proactive mode. Yet organizations continue to struggle with establishing proper

maintenance service request form template  Back to Basics Proper maintenance planning is the first step in moving from a reactive to a proactive mode. Yet organizations continue to struggle with establishing proper planning processes. This paper provides back to basics perspective on the key elements of maintenance planning. Read More...
Self Service Business Intelligence
Self service BI is technology that provides non-technical individuals who need data with the ability to gather and display meaningful information. The technical

maintenance service request form template  Service Business Intelligence Self service BI is technology that provides non-technical individuals who need data with the ability to gather and display meaningful information. The technical and business complexities of identifying data sources, transforming and integrating data sets, enhancing data quality, and providing a data repository are necessarily addressed before a self service BI application is made available. Read this white paper to learn more about how the technical framework and Read More...
Application Development and Maintenance Services
Luxoft divides its services into two groups: standard and premium. Its standard services include application development and maintenance; product engineering

maintenance service request form template  Development and Maintenance Services Luxoft divides its services into two groups: standard and premium. Its standard services include application development and maintenance; product engineering; embedded systems development; software quality assurance; and IT infrastructure management. Luxoft premium services include architecture consulting; security consulting; performance services; and process consulting. Read More...
Top Software for Service Companies
For your own customized comparison reports, select a category below:ERP for Service Companies. Professional Services Automation Human Resource Man...

maintenance service request form template  Software for Service Companies Comparing software solutions for services companies can be difficult and time-consuming—but at TEC we make it quick and easy In just seconds, you can get free side-by-side software comparison reports. Choose from all the leading vendors—including Microsoft, SAP, Oracle, UNIT4, Sage, IBM, Pronto Software, MicroStrategy, Infor, Epicor, META4, NuView, OpenAir, NOW Solutions, NetSuite, Cézanne Software, PRELYTIS, QlikTech International, TARGIT, Cougar Mountain Read More...
Web Self-Service
This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on

maintenance service request form template  Self-Service This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on investments (ROI). The key is to understand your customer, your products and services, and the tools available to deliver service to maximize customer satisfaction and reduce customer service costs. This paper will discuss the various self-service options available, how to utilize best practices, delivery technology and how customer Read More...

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