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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 major crm vendors


Major Vendors Adapting to User Requirements
SAP and Microsoft have finally realized that their products will increasingly be evaluated by how well they interconnect, how flexible they are, and how

major crm vendors  Vendors Adapting to User Requirements SAP and Microsoft Meet Halfway in Mendocino It is small wonder that the market leaders and largest players have recently had a sudden epiphany concerning user requirements. They have finally realized that they will increasingly be evaluated by how well their products interconnect and interoperate, how intuitive their user interfaces are, and how easily new enterprise-wide business processes (workflows) can change to meet the needs of ever changing working

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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Acta Technology Helps Add Business Intelligence Capabilities to Major ERP Vendors


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Pivotal CRM Is Now a TEC Certified Solution


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