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Supply Chain Collaboration: The Key to Success in a Global Economy
Outsourcing and global competition are forcing companies to transform their supply chains from linear processes into adaptive networks. Communities of customer

make a receipt  programs allow suppliers to make better decisions on how to deploy goods across various customers' locations, which leads to increased customer service levels, lower transportation costs, reduced inventory levels, and lower sales costs. The Kanban Process Kanban is a signal-based replenishment concept related to lean or just-in-time (JIT) production that historically uses cards to signal the need for replenishment of an item. Leveraging collaborative technologies, the kanban process allows customers to Read More
Merchandising Systems
Merchandising systems are the enterprise back and front-office software solutions upon which the majority of retailers rely to manage and support their daily tasks. These systems typically record p...
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Documents related to » make a receipt


Anatomy of a Technology Selection
Dell Computer Corporation spent millions preparing to deploy an ERP system before realizing that the solution to one set of issues created a more severe problem

make a receipt  technology products almost always make it onto the selection spreadsheets that information technology managers use to choose among competing products and suppliers. Such models are generally focused on data and transaction processing as primary factors with user interface and external application integration as secondary issues. Table 1 is a section from a multi-dimension reference architecture for integrated application systems. It cross-references the characteristics of such systems with anticipated Read More
Waking Up to a “New Day” at Infor
Moving away from the relentless acquisitions of the past, Infor is waking up to a brand new day, marked by innovative product development that will change the

make a receipt  gaps, this refinancing will make business easier, but will it be a game changer? Knowing Charles Phillips’ modus operandi at Oracle, I believe that Infor is not done acquiring with the 2011 acquisitions of Lawson and Single Source Systems Inc. (a SyteLine partner that had its own field service solution). But my guess is that new major acquisitions (e.g., in the spend management/procurement and retail merchandizing and supply chain realms, as the most obvious gaps) will only take place once Infor10 has Read More
Jack Link's Beef Jerky Case Study:
A four-phased approach allowed for the gradual assimilation of a new technology into the organization. Start small and feel your way, but think and plan for

make a receipt  Case Study: Wal-Mart Didn't Make Me Do It Part Two: An Approach to RFID Implementation Approach to RFID Implementation Some companies want the benefits of new technology, such as RFID, on their timetable without a gun, loaded with threats of lost customer sales, pointed at their corporate heads. This article looks at a company that chose to get in front of the technology curve before the information highway passed it by. Jack Link's Beef Jerky , like so many small and medium enterprises (SMEs), had Read More
What You Should Know Before Selecting a WMS
Before an important game, you create a game plan. Before you start building a house, you have a blueprint. And before you start looking at a warehouse

make a receipt  would dictate that you make one trip to location C to obtain the 100 widgets. In the retail industry where there is a high turnover of new products, it is likely the pick-to-clean strategy will be employed. Determining where you want to pick your orders could narrow your choices of a WMS. Other intelligent strategies include FIFO, LIFO, shelf life, expiration date, a composite of several strategies, or step down progression of strategies in a priority sequence. Other complementary or supporting Read More
Facing A Selection? Try A Knowledge-Based Matchmaker Part 3: Comparing Three ERP Vendors
This part illustrates how selecting the right ERP product depends on each client's requirements. Epicor, QAD, and Ramco Systems' rank can change with different

make a receipt  Selection? Try A Knowledge-Based Matchmaker Part 3: Comparing Three ERP Vendors Executive Summary Selecting a piece of enterprise application software has never been an exact science. Vendors' hype, consultants' conflict of interest, users' doubts, tediously long selection processes, and unclear decisions rationale are some of the unfortunate watchwords for most selection practices. It is daunting for corporate IT buyers to discern the true capabilities, strengths and weaknesses of a given enterprise appl Read More
For a Million Gallons of Glue Find a Marketplace on Steroids
FreeMarkets, Inc., will provide marketplace access and services to the United States Postal Service. The USPS is the first Federal entity to use FreeMarkets

make a receipt  repair, and raw materials make it a natural for the specialized procurement services that FreeMarkets provides. FreeMarkets recently signed a partnership agreement with American Management Systems, Inc. (NASDAQ: AMSY), which will bring FreeMarkets other public sector clients. Market Impact At present FreeMarkets has little overlap with other marketplaces, such as those being created by Commerce One or Ariba. As digital marketplaces become more crucial to the supply chain - as is beginning to happen in the Read More
A Candid Conversation with a Field Service Workforce Management Leader
ClickSoftware, rooted in field service workforce scheduling and optimization, provides automated workforce management and optimization solutions, on-demand and

make a receipt  earlier dispatching decisions to make room for a new appointment? The list could be much longer, but the point is clear: If the automated changes have limited scope compared with what human dispatchers are routinely expected to manage, then most exceptions will be handled manually. The solution is “managing the operation” rather than “automatically making decisions.” We at ClickSoftware believe that we are by far the leading solution of the second type, whether the comparison is done by technology Read More
The Benefits of Focusing on a Niche and Serving it Well: EcFood - A Dot-com Making It
ecFood is a strategic sourcing vendor focused on the industrial food market. Its recent financial results prove that being highly focused can bring value to

make a receipt  Benefits of Focusing on a Niche and Serving it Well: EcFood - A Dot-com Making It Event Summary Food and beverage industry strategic sourcing vendor ecFood , recently announced exceptional results for 2001 with dramatic increases in revenue, gross margin, transaction volume, customer acquisition and services. The privately held company closed out the year with record-breaking performance, including an 815% increase in gross margin from 2000 and revenue of $37.6 million. ecFood also acquired a major Read More
Get Closer to Your Best Customers: A Shift in Customer Strategies in a Time of Crisis
An unsettled economy needs a different approach to managing revenues. Companies must identify their most profitable customers and the most effective marketing

make a receipt  His mission is to make every SAP customer a best-run business. Over the past six years, he has built a world-class organization of professionals that is focused on creating value along the entire IT investment cycle for prospects and customers. Jim Goldfinger is a senior director in the customer value network for the SAP® Customer Relationship Management (SAP CRM) application, where he connects with hundreds of SAP customers to track and share best practices. Shashi Rao is a senior principal in SAP's Read More
Content as a Service: a New Model for E-learning Content Delivery
How can a company ensure that users are taking the “right” course if they do not identify and understand their strategy for content delivery? Can content be

make a receipt  your content and we make it work. Content as a Service allows companies to focus on developing or purchasing content that best fits their training requirements. The hosting, management, security, tracking, and delivery are abstracted and improved as improved infrastructure and content experts take over all aspects of managing online training. Experts validate content launches and track increasing user acceptance and effectiveness. Most organizations have users that are geographically dispersed but still Read More
Baan E-Commerce: a Wing, a Prayer & a Single Platform
Baan hopes e-Enterprise will put them on the e-commerce map.

make a receipt  E-Commerce: a Wing, a Prayer & a Single Platform Product Background Recent industry estimates target the Business to Business e-commerce market to reach $1.3 trillion by the year 2003. Enterprise Resource Planning companies, like SAP, J.D. Edwards, and PeopleSoft are rushing to establish a foothold in this expanding market through the creation of e-business applications. These e applications are leveraging the Internet to connect suppliers, business partners, and customers in an effort to streamline Read More
6 Key Elements-A Guide to Delivering a Consistent Outstanding Customer Experience in the Contact Centre and Beyond
Customers are the lifeblood of any business, and receiving quality customer service is a major factor in their purchasing decisions. There are six key elements

make a receipt  and Michael Dell, both make a point of regularly spending time in their contact centre, speaking to customers and listening to their concerns Pace-setters like Schwab and Dell recognise that their customers are both internal and external to their organisation, and are both critical to delivering the desired results. External being the companies and individuals who purchase their products and services, and internal being the employees who operate their systems and processes and at the end of the day, both Read More
Business Agility for Communication Service Providers: A Few Simple Steps Are a Great Way to Start
In today’s market, customers have no patience for companies that let their size and complex product lines slow them down. The challenge for communication

make a receipt  drivers forcing CSPs to make a concerted effort to become more agile and how improved business agility can help level the playing field for large enterprises competing with more nimble competitors. Agility is the competitive advantage that can improve customer satisfaction and margins, and drive success across all sales channels. Customer Expectations are on the Rise Customer expectations in the Communications Services industry are rising with greater speed, with no end in sight. To make an informed Read More

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