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Make Sure Metrics Don’t Kill Your Business
Measuring programming progress by lines of code islike measuring aircraft building progress by weight.—Bill GatesBusiness metrics—the quantifiable

make account  performance in order to make it possible for an organization to improve business performance, make more sales, or increase customer satisfaction. But metrics when defined and managed improperly can not only give poor results but also mislead and create more problems than they solve. Why? In the important 1998 paper Metrics: You Are What You Measure!, it’s explained as follows : Every metric, whether it is used explicitly to influence behavior, to evaluate future strategies, or simply to take stock, Read More

Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » make account


Selecting ERP Software for Make-to-Order Companies
But here's a practical guide for selecting an ERP system for MTO, or engineer-to-order manufacturing environments that will give you all the funct...

make account  Companies Make-to-order (MTO) manufacturers make common mistakes when selecting an enterprise resource planning (ERP) system—and many end up with software that won't do the job. But here's a practical guide for selecting an ERP system for MTO, or engineer-to-order (ETO) manufacturing environments that will give you all the functionality you need. It's a sensible four-step approach that takes into account the exacting needs and special challenges that MTO/ETO manufacturers face. And it ensures you Read More
INDUSTRIOS Software-All About Make-to-Project Manufacturing
I recently had the pleasure of talking with Mr. Jacques Decarie, Vice President of Oakville, Ontario–based enterprise resource planning (ERP) company INDUSTRIOS

make account  Software-All About Make-to-Project Manufacturing I recently had the pleasure of talking with Mr. Jacques Decarie, Vice President of Oakville, Ontario–based enterprise resource planning (ERP) company INDUSTRIOS Software Inc., which provides ERP software for small to medium manufacturing businesses. Mr. Decarie mentioned that his company offers a complete solution to this niche market for multiple types of discrete manufacturing operations, including conventional make-to-stock (MTS), Read More
One Vendor’s Mission to Make Service Businesses Click - Part 2
Part 1 of this blog series introduced ClickSoftware Technologies (NASDAQ: CKSW). Until recently, the software company focused solely on workforce and service

make account  by allowing them to make decisions and take actions based on location information, including near real-time engineer locations. In effect, LBS information enables service managers to “see” the current location of the entire mobile workforce at one time. The ClickRoste r module that was mentioned in Part 1 provides interactive and automated workforce shift planning based on forecasted workload, planning decisions, working contracts, rules and regulations, and employee preferences. ClickContact , Read More
Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards
A service business should be managed and measured based on the maturity of the business and the specific requirements of its customers. To take this approach

make account  retain control, request and make modifications with relative ease The importance of a robust Business Intelligence / analytics solution within the service organization is critical and validated by the Aberdeen Research Study3 highlighting that nearly 80% of service executives either have in place or plan within the next twelve months to implement a Business Intelligence (BI) / analytics solution for their service operation. Let your customers’ success begin! Oco provides a unique reporting, analytics Read More
Make 'em Beg for It-How To Get Support for Electronic Document Management Systems and Electronic Records Management Systems
To successfully obtain the budget and organizational support for an electronic documentation management systems (EDMS) and electronic records management system

make account  'em Beg for It-How To Get Support for Electronic Document Management Systems and Electronic Records Management Systems To successfully obtain the budget and organizational support for an electronic documentation management systems (EDMS) and electronic records management system (ERMS) project you need to know the pain points of all the departments in your organization. By asking the right questions of each department you’ll be able to develop your business case and create a persuasive analysis on Read More
The Rise of USB in the Data Center Implementation Can Make the Difference
In the past 12 years, the universal serial bus (USB) has grown from pipe dream into the de facto standard for devices such as portable memory devices, video

make account  Data Center Implementation Can Make the Difference In the past 12 years, the universal serial bus (USB) has grown from pipe dream into the de facto standard for devices such as portable memory devices, video game consoles, personal digital assistants (PDAs), and more. Learn how a USB keyboard/video/mouse (KVM) can correctly emulate the constant presence of a keyboard and mouse to each connected computer, offering much more flexibility in the data centers of tomorrow. Read More
One Vendor’s Mission to Make Service Businesses Click - Part 4
Part 1 of this blog series introduced ClickSoftware Technologies (NASDAQ: CKSW), which until recently has focused solely on workforce and service optimization

make account  Vendor’s Mission to Make Service Businesses Click - Part 4 Part 1 of this blog series introduced ClickSoftware Technologies (NASDAQ: CKSW), which until recently has focused solely on workforce and service optimization software solutions for large field service companies. Gradually, via both internal development and a few appetizing acquisitions in 2009, the vendor has added a few important growth engines, such as  mobile computing  solutions, shift planning (rostering) solutions, and solutions for Read More
How to Make People More Willing to Share Knowledge in Their PLM Environment
In Why Some People Don’t Like PLM, Graham McCall said that some product lifecycle management (PLM) users’ reluctance to share knowledge with others is the

make account  to Make People More Willing to Share Knowledge in Their PLM Environment In Why Some People Don’t Like PLM , Graham McCall said that some product lifecycle management (PLM) users’ reluctance to share knowledge with others is the obstacle toward higher acceptance of PLM. I thought his point made perfect sense, and my instant reaction was to ask myself: How can this problem be resolved? Ideally, a PLM system is a platform for people to work together. This means that knowledge sharing is mutually Read More
Knowledge at the Point of Action: 6 Ways to Make Sure Your Customers Love Your Company
Exceptional customer experiences revolve around one central principle: knowledge at the point of action (KAPA). Learn how your marketing, customer service, and

make account  Action: 6 Ways to Make Sure Your Customers Love Your Company Exceptional customer experiences revolve around one central principle: knowledge at the point of action (KAPA). Learn how your marketing, customer service, and sales systems can work together to drive customer loyalty and advocacy. Read More
How Can Your Vendor Make Your Implementation Easier?
Enterprise resource planning (ERP) implementations are mainly business projects rather than IT projects, so a lion’s share of efforts and, consequently, costs

make account  Can Your Vendor Make Your Implementation Easier? Enterprise resource planning (ERP) implementations are mainly business projects rather than IT projects, so a lion’s share of efforts and, consequently, costs of ERP adoptions belong to the business side—for example, business process changes and master data preparation. However, ERP systems can’t just be acquired and started to be used overnight, so a system’s deployment itself and its fine tuning to certain business processes and practices is Read More
Jack Link's Beef Jerky Case Study:
A four-phased approach allowed for the gradual assimilation of a new technology into the organization. Start small and feel your way, but think and plan for

make account  Case Study: Wal-Mart Didn't Make Me Do It Part Two: An Approach to RFID Implementation Approach to RFID Implementation Some companies want the benefits of new technology, such as RFID, on their timetable without a gun, loaded with threats of lost customer sales, pointed at their corporate heads. This article looks at a company that chose to get in front of the technology curve before the information highway passed it by. Jack Link's Beef Jerky , like so many small and medium enterprises (SMEs), had been Read More
TEC's New White Papers Library Offers Research Tools to Help Companies Make Better Technology Decisions
Impartial software evaluation firm Technology Evaluation Centers Inc. (TEC) announces the launch of its newly redesigned TEC White Papers site, with improved

make account  Tools to Help Companies Make Better Technology Decisions TEC's New White Papers Library Offers Research Tools to Help Companies Make Better Technology Decisions Newly redesigned for greater functionality and ease of use, TEC's white paper and case study web site helps businesses research technical content to assist them with their software and technology purchasing decisions. Visit TEC White Papers Submit an IT white paper or case study Montreal, QC, October 3, 2007 - Impartial software evaluation firm Read More
The New Transparency
To make the right decisions—and make them quickly—businesses need insight enabled by automation into all aspects of finance and accounting, especially accounts

make account  New Transparency To make the right decisions—and make them quickly—businesses need insight enabled by automation into all aspects of finance and accounting, especially accounts payable (A/P). Find out why. Read More
Dassault Systèmes Wants to Make A&D Companies Winners
Dassault Systèmes, a global provider of 3D design software, 3D digital mock-up (DMU), and product lifecycle management (PLM) solutions, announced during its

make account  Systèmes Wants to Make A&D Companies Winners Dassault Systèmes, a global provider of 3D design software, 3D digital mock-up (DMU), and product lifecycle management (PLM) solutions, announced during its recent annual North American forum (the former Dassault Systèmes Customer Conference has been renamed the 3DEXPERIENCE Forum) the launch of a new industry solution experience for aerospace and defense (A&D) companies called “Winning Program.” A&D companies will be able to configure the right Read More
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