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Information/Internet Appliances
Information appliances, also called Internet or PC appliances, are a new market that appeal to those customers who want to reduce their desktop hardware

make internet call  as the server? We make the distinction that an I-appliance does not require a centralized, in-house server to work, and has an Internet component as a key feature, rather than as an afterthought. Sun Microsystems: The Sun Ray does not fit the term Internet appliance . It is small and relatively inexpensive, but is essentially a dumb terminal, having only enough intelligence to repaint/refresh screens (when commanded by the server) and interpret keystrokes. This is evidenced by the need to connect to Read More

Web Content Management (WCM)
Web content management (WCM) systems manage content creation, review, and approval processes for web site content. This may include public Web sites (Internet) or private web sites (intranet or ext...
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Documents related to » make internet call


Dell Unveils Internet-Enabled Customer Support Strategy
Dell Computer announced its plans to provide Internet-based, automated customer support.

make internet call  early stages, and should make sure there are fallback processes in place before committing to this completely. Read More
Oracle Applications - An Internet-Reinvented Feisty Challenger
It is startling how much has changed in Oracle’s applications business during the last two years. Oracle is indisputably the most reformed applications vendor

make internet call  Microsoft will cooperate to make the Windows 2000 OS available as a platform choice for customers wishing to implement mySAP.com solutions. (For additional details see Oracle Loses Again .) Enterprise Financial Application Software: How Some of the Big ERP Vendors Stack Up To learn how Oracle fared in a case study of four major ERP vendors, J.D. Edwards, Lawson, Oracle, and PeopleSoft, which is based on a software selection effort that was facilitated by TEC during the second half of 1999, see Read More
Fighting Cybercrime on the Internet
Excerpts from a presentation on cybercrime by Laura Taylor, TEC Director of Security Research for the E-Gov 2000 Conference sponsored by SAIC on July 10, 2000

make internet call  an early stage to make sure the regulatory objectives are in alignment with the proper network technology. A large-scale technology network of any kind requires complex project management with built-in work-flow, escalation thresholds, and centralized management. If setup correctly, processes built into LawNet could expressly manage certification of cybersafe school portals. The FDA regulates what kind of food we give our children in school cafeterias. Shouldn't we have an organization that institutes Read More
frontpath Announces Mobile Internet Appliance
Continuing the onslaught of 'Internet appliances', S3 subsidiary frontpath announced its first product, called ProGear. Unlike most current appliances, this

make internet call  an appliance would probably make a doctor's life easier. Cedars-Sinai Medical Center in Los Angeles provides Palm devices to allow their physicians to do just that. The idea of a Web pad has been discussed often in recent months, and Transmeta showed a model at PC Expo in June. The functionality and portability of the ProGear look good, but we question whether it isn't a little too big and heavy. Three pounds is light compared to most notebooks, but by the end of the day, even three pounds gets to be a Read More
Protect Yourself Against
Find out how to protect yourself in the symantec white paper converged threats on the security landscape.

make internet call  Yourself Against Converged Internet Threats Think you have your Internet security under control? Here are some sobering statistics from last year: Web threats were up 55 percent ; 2,290 malicious sites were blocked per day; 1 in 143 e-mail messages contained malware; and 1 in 200 URLs in instant messages pointed to a malicious site. The question is: are you protected against these threats—individually, and in combination? Converged threats are a dangerous new combination of viruses, spyware, Read More
Monitoring and Managing Voice over Internet Protocol (VoIP)
As with most new technologies, voice over Internet protocol (VoIP) brings new challenges along with benefits. The main challenge is VoIP’s extreme sensitivity

make internet call  Monitoring and Managing Voice over Internet Protocol (VoIP) As with most new technologies, voice over Internet protocol (VoIP) brings new challenges along with benefits. The main challenge is VoIP’s extreme sensitivity to delay and packet loss compared with other network applications. However, a basic understanding of VoIP traffic and of the quality metrics provided by VoIP monitoring tools will help you keep your VoIP network running smoothly. 0 Read More
Tis The Season for Call Center Fraud
To optimize customer buying experience and create a human connection to their brand, online retailers, or eTailers, increasingly turn to call centers. Although

make internet call  Call center fraud,shopping fraud,telephone verification,online fraud prevention,telesign Read More
Five Things You Must Know When Selecting an Internet Content Filter
Why install an Internet content filter? Schools can use one to set limits on students’ Internet access. Businesses might want to use a content filter to ensure

make internet call  Things You Must Know When Selecting an Internet Content Filter Why install an Internet content filter? Schools can use one to set limits on students’ Internet access. Businesses might want to use a content filter to ensure employees better focus on the task at hand. But unlimited Web surfing also increases the risk of infecting your system with malware. Learn about five factors can help you better understand why you need a content filter, and how to select a content filter solution. Read More
How to Save $20,500 on Call Center Software
Even if you only have a few agents fielding customer service calls, call center software can give your business a more professional interface with customers

make internet call  call center software, customer service management, call center management Read More
Best Phone Systems for an Effective Call Center: Editor’s Top Picks
Your business’s call center phone system is the nerve center of your sales and customer service activities. And because it’s so vital to your company’s daily

make internet call  call center phone system,call center phone system considerations,call center phone system features,CTI,computer telephony integration,VoIP,IP network,best call center phone system Read More
Bolstering the Call Center with Service Resolution Management Processes
Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches

make internet call  must be prepared to make a reasonable investment in their transaction architecture in order to facilitate self-service and to handle the higher volume of interactions with customers. Companies must also identify the metrics they will need to measure their self-service efforts. Though a service center is still largely viewed as a cost center, many traditional metrics are not appropriate any longer. A multitude of factors can impact a call center's key performance indicators (KPIs), and this is before any Read More
Acer to Jump on Internet Appliance Bandwagon
Computer maker Acer is planning to launch a line of Internet appliances at next month's Consumer Electronics Show, in Las Vegas, according to a company source.

make internet call  of Internet devices, computer maker Acer is planning to launch a line of Internet appliances at next month's Consumer Electronics Show, in Las Vegas, according to a company source. Acer's new products will include the I-Station, a simplified computer based on Microsoft's Web Companion software that connects to Microsoft's MSN service. The I-Station, expected to become available in spring 2000, is designed to shield users from sophisticated PC features. Like other appliances to be based on the Web Companio Read More
HSIA: From Problem to Profit-An Introduction to Internet Bandwidth Management for Hospitality Managers
High-speed Internet access (HSIA) has become a key technology asset for many hospitality providers around the world. But as a widely regarded bottom-line

make internet call  From Problem to Profit-An Introduction to Internet Bandwidth Management for Hospitality Managers High-speed Internet access (HSIA) has become a key technology asset for many hospitality providers around the world. But as a widely regarded bottom-line impacting resource, HSIA must be properly managed in order to prevent negative impacts on a facility’s revenue. Learn how to create a strong, winning HSIA strategy that will increase your guest satisfaction and secure recurring revenue well into the Read More
Sun to Make Solaris Source Code Available
Sun Microsystems Inc. plans to make the source code of its Solaris operating system freely available to the public.

make internet call  to Make Solaris Source Code Available Sun to Make Solaris Source Code Available R.A. Krause - October 6th, 1999 Event Summary October 1, 1999 Sun Microsystems Inc., in a major shift, plans to make the source code of its Solaris operating system freely available to the public in an attempt to parallel the success of the popular Linux operating system. (Sun's complete product line of servers and workstations run on Solaris, its version of the Unix operating system.) Sun is not going to give away Solaris, Read More

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