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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 make internet call


Information/Internet Appliances
Information appliances, also called Internet or PC appliances, are a new market that appeal to those customers who want to reduce their desktop hardware

make internet call  as the server? We make the distinction that an I-appliance does not require a centralized, in-house server to work, and has an Internet component as a key feature, rather than as an afterthought. Sun Microsystems: The Sun Ray does not fit the term Internet appliance . It is small and relatively inexpensive, but is essentially a dumb terminal, having only enough intelligence to repaint/refresh screens (when commanded by the server) and interpret keystrokes. This is evidenced by the need to connect to

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets RFI/RFP Template

Insurance and Investment, Marketing Automation, Sales Force Automation (SFA), CRM Analytics, Call Center and Customer Service, Professional Services Automation (PSA), e-CRM, E-Mail Response Management, Industry Vertical Module Availability, Product Technology  

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Documents related to » make internet call

frontpath Announces Mobile Internet Appliance


Continuing the onslaught of 'Internet appliances', S3 subsidiary frontpath announced its first product, called ProGear. Unlike most current appliances, this mobile unit is business-focused and aimed at selected vertical markets.

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Turn the Internet into a Strategic Sales and Interaction Channel


With the emergence of the Internet, the business environment has changed for many organizations, and will change to an even greater extent in the future. Indeed, in an increasingly dynamic and global environment, the Web has become an important source of competitive differentiation for companies of all sizes. In this comprehensive white paper, you’ll find out how to design a Web channel strategy that works for you.

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Internet-based Phone Service for Small to Midsize Companies


Typically, the cost of feature-rich and scalable business phone systems prevents small businesses from purchasing these powerful tools in the initial stages of their growth. Thus, new companies generally choose standard business phone lines from their local phone company along with multi-line phones. With voice over Internet protocol (VoIP) technology, however, small businesses now have a cost-effective, feature-rich alternative.

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Dell Unveils Internet-Enabled Customer Support Strategy


Dell Computer announced its plans to provide Internet-based, automated customer support.

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Retail Retold: How the Internet of Things Is Evolving Omnichannel Retail


Most merchants and consumers have adjusted to the multi-device, multichannel environment known as omnichannel retailing. But there are real challenges that the omnichannel environment brings to the retail industry, even before considering how the Internet of Things (IoT) will amplify the complexity. P.J. Jakovljevic and Raluca Druta report on how the IoT is altering the retail world.

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Fonolo for the Financial Industry: Reducing Call Center Costs While Improving the Customer Experience


As a company in the financial sector, you place extremely high demands on your call center. The complicated and sensitive nature of the calls requires an agent who is highly trained and experienced. This leads to a high cost per call. At the same time, sacrificing caller satisfaction is not an option. This creates a tough challenge: How do you decrease the cost per call, while improving the customer experience? Download this white paper to find out.

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IBM Unveils New Technology to Address the Internet of Things


IBM has introduced a new appliance designed to help organizations to communicate with millions of mobile devices and sensors around the world. The new offering is called IBM MessageSight and will be able to communicate with and gather information from devices varying from mobile phones and tablets to automobiles to house appliances. IBM MessageInsight is built using IBM’s Message

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The Looming Crisis in Cross-jurisdictional Internet Sales Tax Compliance


By some estimates, there are over 8,000 sales taxing jurisdictions in the US—and they implement from 900 to more than 3,000 rate and tax-rule changes every year. Understandably, the accountants who try to guide small to medium businesses (SMBs) through the intricacies of tax compliance are having a hard time of it. However, solutions are emerging that are uniquely suited to SMB needs for sales tax compliance.

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Why a Call-centric CRM?


Traditional CRM systems have evolved to be used by the entire company (sales, marketing, customer service, accounting, and management), but in doing so they have lost their focus on the primary user--sales. As such, salespeople get stuck with a CRM system that does not increase sales activity, but instead, bogs them down and decreases activity, which subsequently decreases sales. Download this report to learn the criteria that should dominate the decision as to which CRM should be used. This report is for sales people, sales managers, VPs, IT, customer service and general management (CEO, CTO, CFO). It should be required reading for anyone that is part of the CRM selection team.

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New Internet Appliances Coming from Compaq


Compaq has jumped into the home Internet Appliance game with its latest iPAQ offering. Is this a continuation of computer manufacturers attempting to create a market?

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