ClickSoftware, rooted in field service workforce scheduling and optimization, provides automated workforce management and optimization solutions, on-demand and on-premise, creating business value through higher productivity, customer satisfaction, and operational efficiency. Its patented concept of “continuous planning and scheduling” covers the entire service lifecycle management realm. TEC presents a candid Q&A session.
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adding useful features while making the most frequently used operations just a click away. Another remarkable new functionality is the intuitive schedule policy tuning tool we recently introduced. Generally, and also specifically for our mobility solutions, we often hear from prospects and customers that this is one of our strengths. We’ll be glad to demonstrate and provide references. TEC: Conversely, at the lower end of the market, there are products such as ServiceMax (formerly Maxplore, which