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Informix to Acquire Ardent Software-Another Vendor's Attempt at End-to-End Data Warehousing
Informix« (NASDAQ: IFMX) and Ardent Software (NASDAQ: ARDT) today announced that they have reached a definitive agreement to combine their operations in a

manage the trouble resolution process from inception to closure  and its' ability to manage large accounts. Informix gains a well-managed company with a very successful product that includes extract/transform/load and data cleansing capabilities. Only time will tell how successful this combination will be. Ardent has always been database independent, and Informix has stated that that Ardent will remain that way, but we feel that customers may now have the perception that Ardent is in some way tied to Informix databases. This is likely to affect Ardent's sales cycles, Read More...
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » manage the trouble resolution process from inception to closure


PROACTIS Source-to-contract and Purchase-to-pay Solutions Ruling the UK Public Sector
PROACTIS now helps more than 120 public sector organizations managing £15 billion of public sector spend in the UK and over 100,000 suppliers to streamline

manage the trouble resolution process from inception to closure  Secret in Indirect Spend Management? – Part 2 Read More...
3D Systems to Acquire Geomagic: Set to Capture Market Share of Scan-to-CAD Market
Recently, 3D Systems signed a definitive agreement to acquire Geomagic. Geomagic develops the software that is used for scanning physical objects into 3D data

manage the trouble resolution process from inception to closure  officers (CTOs) or end-user’s management that has control over budgets needs to be convinced for making such investments. It is easy to show positive return on investment for Scan-to-CAD for manufacturers that primarily reverse and re-engineer physical products, but it’s extremely hard for regular manufacturing firms to realize quick benefits without industry benchmarks or case studies. We expect slow adoption of Scan-to-CAD solutions by end users, but various CAD vendors will quickly release open Read More...
Building an ERP Taskforce: How to Select the Best Team to Ensure Success
The first step in any enterprise resource planning (ERP) implementation involves bringing together the team that will plan and implement the project@your ERP

manage the trouble resolution process from inception to closure  an ERP Taskforce: How to Select the Best Team to Ensure Success The first step in any enterprise resource planning (ERP) implementation involves bringing together the team that will plan and implement the project—your ERP task force. But who should be a part of this task force and why? Selecting the right people is imperative and can play a major role in determining the success or failure of your ERP effort. Find out about what you should beware of when assembling your team. Read More...
Drink-IT, the Ideal Solution for the Efficient Reorganization of the Norwegian Mack Brewery


manage the trouble resolution process from inception to closure  IT, the Ideal Solution for the Efficient Reorganization of the Norwegian Mack Brewery Read More...
The Linux Box
The Linux Box is a project management and consulting practice, specializing in open source technology and the Linux platform. The company helps its customers

manage the trouble resolution process from inception to closure  Box is a project management and consulting practice, specializing in open source technology and the Linux platform. The company helps its customers assess, select, customize, and deploy best-of-breed open source solutions. The Linux Box concentrates on knowledge transfer and training, applications development and porting, and network support services. The Linux Box was formed in 1999 and is headquartered in Michigan, USA. Read More...
How To Conquer the Challenge of Delivering E-mail to 100,000+ Recipients
In the beginning, e-mail marketing was easy. But as e-mail lists have grown, so have Internet service provider (ISP) restrictions. Today, delivering your e-mail

manage the trouble resolution process from inception to closure  To Conquer the Challenge of Delivering E-mail to 100,000+ Recipients In the beginning, e-mail marketing was easy. But as e-mail lists have grown, so have Internet service provider (ISP) restrictions. Today, delivering your e-mail newsletter can be a real challenge, especially with a list of over 10,000 recipients. Instead of adopting one of several seductive but outdated solutions, a better alternative may be to use an e-mail service provider. Read More...
From Right Brain to Retail: Cutting Time-to-market with PLM
Apparel companies have to cut their lead times in half if they want to stay competitive—a difficult task without the right product lifecycle management (PLM

manage the trouble resolution process from inception to closure  the right product lifecycle management (PLM) solution. In this white paper, you’ll discover how PLM solutions can help your company achieve faster time-to-market. And you’ll learn how integrating PLM with your enterprise resource planning (ERP) system maximizes the capabilities of both. Read More...
Managed Services: How to Adapt to the Channel Model of the Future
Low margins, a boom in the managed services sector, and a decreasing reliance on client–server-based infrastructures are drastically changing the business

manage the trouble resolution process from inception to closure  Services: How to Adapt to the Channel Model of the Future Low margins, a boom in the managed services sector, and a decreasing reliance on client–server-based infrastructures are drastically changing the business landscape for many traditional IT channel players. This paper assesses the challenges facing the IT channel and describes how IT resellers can transform the growing demand for managed services from a threat into a key opportunity for future business success. Read More...
Using SumTotal Systems to Build a Structured Approach to Learning and Development
Murray Metals Group, an independent UK-based metal business, needed to develop a structured approach to learning across the organization and build a consistent

manage the trouble resolution process from inception to closure  as a central learning management resource, thereby successfully establishing a learning and development capability within the organization. See how. Read More...
The Integration Factor: The Inherent Value of Best-of-Class Enterprise Solutions
Monolithic ERP systems have proved inflexible in a period of change. The cost of maintenance and modifications are often prohibitively expensive. Yet most best

manage the trouble resolution process from inception to closure  a flexible, innovative financial management system-and thrive during change. Read More...
GE Comes to Lunch. Want to Guess Who the Appetizer Will Be?
General Electric announced the effective slicing of its General Electric Information Services company into two new business units to focus on E-commerce. The

manage the trouble resolution process from inception to closure  Comes to Lunch. Want to Guess Who the Appetizer Will Be? Event Summary General Electric Information Services (GEIS, a division of General Electric (NYSE: GE),) will become a holding company managing two new business units. GE Systems Services takes over the current infrastructure operations, including data centers, networks, and help desks. The other new company, GE Global Exchange Services, has four divisions that will focus on Internet Data Exchange, Enterprise Application Integration (EAI), Read More...
5 Things You Need to Know to Empower Today’s Mobile Workforce
As the lines between work and personal life continue to blur, IT departments are under increasing pressure to support personal-liable mobile devices. But simply

manage the trouble resolution process from inception to closure  Things You Need to Know to Empower Today’s Mobile Workforce As the lines between work and personal life continue to blur, IT departments are under increasing pressure to support personal-liable mobile devices. But simply locking down a device to protect it limits its usefulness. Rather, companies need to use proper solutions that consider various factors such as the ever-changing regulations on safeguarding corporate data. Know 5 key points for developing a mobile workforce strategy. Read More...
To ERP or Not to ERP, that Is the C-level Question
Whether your organization is looking to take the leap into an enterprise resource planning (ERP) system for the first time or seeking to add to the current ERP

manage the trouble resolution process from inception to closure  component functionality, like talent management or the latest sales-targeting capability requested by the business organizations. You could also simply change out the HCM component when the organization outgrows its capabilities. As an organization, you also no longer have to build this component ERP landscape on your own. Software vendors are beginning to provide this component solution framework for you. Force.com (by Salesforce) is one provider taking a lead with this approach. On the Force.com Read More...
How to Boost Your WAN to Top Speed
While globalization can bridge distances and enhance communication, the story is a little different when it comes to wide area networks (WANs) and their effects

manage the trouble resolution process from inception to closure  WAN, performance and IT management. What Transparency Means to the Network With transparency, your network essentially behaves as it did without the new system, but even better. Only networktransparent devices interoperate with other networking products - firewalls, monitoring, QoS devices - without reconfiguration or the need to create proprietary TCP or UDP tunnels or replace network addresses and other identification fields. No need to rework QoS or traffic tagging, change network security policies or Read More...

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