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How to Maximize Your IT Services with Lifecycle Management
As businesses become increasingly dependent on technology, service quality becomes more important. With so much riding on IT’s performance, a new service

managed services template  is easily handled and managed using IT's service dashboards and service level monitoring. A memory upgrade is ordered to address the speed issue, and upon installation the ticket is closed. The Service Operation stage of ITIL v3 provides the processes and best practices necessary to properly implement SLcM at this phase. Analyze Use metrics to create a picture of how well the service is being delivered and is working in relation to its stated goals. A report is generated and prepared for IT management tha Read More...
Business Process Outsourcing (BPO)
Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact cen...
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Documents related to » managed services template


Selectica Joins NetSuite’s Configure-Price-Quote Fray
One impression from the recently held SuiteWorld 2013 conference was that NetSuite’s partner ecosystem is becoming extensive – Autodesk and ClickSoftware

managed services template  the others, Selectica has managed to remain independently public and reinvent itself for the cloud computing era. FPX has done something similar under its new private owners, but it competes only in salesforce.com ’s ecosystem against Apttus, Cincom Acquire , and BigMachines (in which ecosystem Selectica is active as well). For its part, Trilogy has hardly ever been heard about in new deals, let alone in the cloud conversation. When it comes to NetSuite's tent of CPQ partners, Selectica touts its declar Read More...
TEC Industry Watch: Enterprise Software News for the Week of August 13, 2012
SOFTWARE SELECTIONSSwiss investment bank UBS selects cloud-based Oracle’s Fusion Human Capital ManagementIndustry tags: Finance and Banking

managed services template  As quality can be managed on the same platform as production, process improvement can be easily managed spanning both of these operational areas in one user interface (UI). Repeated quality defects can easily trigger a production process modification, even including alerts to the maintenance team, should an event of some sort occur as a production process that might indicate pending machine issues. The interconnected nature of how manufacturing can be managed when done on a platform for all operational Read More...
Emptoris
The Emptoris acquisition of Zeborg is both a wise offensive and defensive move since it combines the resources of two companies that should focus on arguably

managed services template  buyer who has never managed certain categories what to do and what to expect. The Software Development Kit (SDK) module enables organizations to set up data imports and exports to an ERP or other operational system. It provides significant access to all data elements in and out of Emptoris's system through high-level, UDDI and XML-based API calls. The solution does not provide nor does it require real time integration by the nature of transactions. Zeborg's Contribution On the other hand, Zeborg offers th Read More...
Microsoft Windows SharePoint Services / MS Office SharePoint Server 2007
Collaborative tools are becoming essential to sharing data in today’s office environment. You need a solution that can grow to accommodate new projects and uses

managed services template  Gold Certiied Partner, a Managed ISV Partner, and a Microsoft Storage Partner. LeftHand products are Windows certiied, and LeftHand and Microsoft work together on many benchmarks and technical papers relating to Exchange, SQL Server, SharePoint, and System Center. ABOUT LEFTHAND NETWORKS LeftHand Networks is the leader in Open iSCSI SANs. Founded in 1999, the company pioneered the IP SAN market in 2001 with the introduction of SAN/iQ-powered solutions. Today, thousands of SAN/iQ systems are running worldw Read More...
Four Reasons Why QuickBooks Is Failing Your Services Business
This white paper draws on real-world stories of small and medium-sized professional services organizations (PSOs) that have upgraded from QuickBooks at critical

managed services template  Reasons Why QuickBooks Is Failing Your Services Business This white paper draws on real-world stories of small and medium-sized professional services organizations (PSOs) that have upgraded from QuickBooks at critical junctures in their development. It also outlines four common business process inefficiencies that you might see reflected in your own business—the reasons why QuickBooks may be failing your services organization. Read More...
Managed Systems


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Advisory Services
TEC's Advisory Services are designed to supplement your selection project with on-site support and guidance from our software selection experts.

managed services template  Services TEC's Advisory Services are designed to supplement your selection project with on-site support and guidance from our software selection experts. Read More...
Sage 300 ERP 6.0 Certification Report (ERP for Services)
Sage 300 ERP (formerly Sage ERP Accpac) 6.0 is TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for services in the ERP

managed services template  300 ERP 6.0 Certification Report (ERP for Services) Sage 300 ERP (formerly Sage ERP Accpac) 6.0 is TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for services in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More...
Software Development Services
Hi-Tech Export does application development on both Windows and Linux platforms. The company has experience in developing client/server and multitier

managed services template  Development Services Hi-Tech Export does application development on both Windows and Linux platforms. The company has experience in developing client/server and multitier database applications as well as stand-alone desktop solutions. Hi-Tech is focused on delivering customized application software solutions for client/server platforms and the Web. Hi-Tech also takes care of more routine IT tasks like application maintenance (bug fixes, new features, etc.), testing of web-based solutions, and web Read More...
Corning Data Services Inc
Corning Data Services® (CDS) delivers total software and hardware solutions with a fundamentally superior implementation philosophy. Our proven approach

managed services template  Data Services Inc Corning Data Services® (CDS) delivers total software and hardware solutions with a fundamentally superior implementation philosophy. Our proven approach empowers our customers to leverage their new technology sooner and more effectively, giving them more control over their system and driving down the cost of implementation.In order to deliver the right solution, CDS matches our top-notch methodology with top-tier technology. As certified resellers of Oracle, DSI and IBM - and as Read More...
PPM for Professional Services Automation
A business practice that assists organizations to align their portfolio of projects with their business strategy. Professional services automation (PSA) refers

managed services template  for Professional Services Automation A business practice that assists organizations to align their portfolio of projects with their business strategy. Professional services automation (PSA) refers to a system designed to streamline and track resources, projects, portfolios, revenues, and the costs of professional services organizations (PSOs), which provide billable services to their clients. Consequently, PPM for PSA provides both the high-level monitoring of project portfolios as business investments Read More...
Nova Outsourcing Services
Nova offers services in C#, VB.NET, .Net 3.0, DotNetNuke (DNN), ASP.Net, Windows Forms, Web Services, SQL Server, etc. As a provider of .Net technology, it

managed services template  Outsourcing Services Nova offers services in C#, VB.NET, .Net 3.0, DotNetNuke (DNN), ASP.Net, Windows Forms, Web Services, SQL Server, etc. As a provider of .Net technology, it provides service packages for information security, enterprise infrastructure, and management processes. Read More...
Top 5 Reasons Professional Services Organizations are Embracing the Cloud
In the webcastTop 5 Reasons Professional Services Organizations Are Embracing the Cloud, find out why cloud technology has so captivated PSOs and l...

managed services template  5 Reasons Professional Services Organizations are Embracing the Cloud Cloud computing adoption rates are sky-rocketing. And professional services organizations (PSOs) are leading the way. In the webcast Top 5 Reasons Professional Services Organizations Are Embracing the Cloud , find out why cloud technology has so captivated PSOs and learn about: the central role of knowledge workers in PSOs, and their reliance on the cloud today the ways cloud technology is impacting PSOs, both internally and with Read More...

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