This white paper examines how to use a competency-based approach to build behaviors, skills, and knowledge. It explains how to integrate competencies into all phases of talent management to onboard, review, develop, motivate, and retain employees. It also shows the valuable contribution competencies can make in managing change and defusing turf battles that arise during downsizings, consolidations, and business reengineering.
management decision making model
functions and integrate talent management itself into business decision decision-making. For example, competencies can guide decisions about creating positions – or cutting them. Competencies can also enhance managers' tactical ability by enabling them to plan and develop the teams they manage while engaging in active, ongoing performance management and succession planning rather than having the process driven top-down by a centralized HR department. The difference between assessing competencies and