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(Forgotten) CRM and ERP Kingdoms in the Making?
Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is determined to establish a CRM “kingdom” based on Consona

manages and maintains the customer s current product configuration  engine that stores and manages knowledge bases A rules-based process engine that uses customer profiles to guide customer service. Multiple APIs and pre-built adaptors to integrate the Suite with other business applications from Siebel /PeopleSoft/Oracle, Amdocs Clarify , BMC Remedy , HP, Salesforce.com, etc. From KNOVA 7 to Consona KM In late 2006, KNOVA announced the general availability of KNOVA 7, the new version of its application suite. KNOVA 7 is a Web 2.0 application that includes embedded Read More...
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » manages and maintains the customer s current product configuration


Enterprise Resource Planning Vendors Address Lean Manufacturing
Intentia, Fujitsu Glovia, QAD, and SSA Global's solutions supporting lean manufacturing are examined. Which areas the extended enterprise resource planning (ERP

manages and maintains the customer s current product configuration  material movement. The module manages and tracks internal or external kanbans (which can, in turn, be purely visual, electronic, or mixed), automatically generates inventory and general ledger (GL) transactions, and electronically communicates supplier delivery requirements. Demand and Load Leveling The suite enables both lean planning and execution processes, since efficient response to fluctuating customer demand requires real time analysis and the monitoring of lean parameters based on actual demand, Read More...
Reducing Turnover and Managing Change: How Retailers Can Benefit from a New Approach to Training and Talent Management
This paper examines how a talent management system (TMS) that integrates learning, performance management (PM), compensation, development, and succession

manages and maintains the customer s current product configuration  training requirements. It also manages change and motivates desired behaviors (e.g., tying compensation to proficiencies and performance) and ensures that the retailer's talent pipeline is filled with employees who are developing the competencies necessary to take on new challenges and lead the company forward. Through a competency-based approach, the retailer can use the talent management program to help all employees develop the skills, knowledge and behaviors of top performers. This also gives both Read More...
Choosing the Right ERP System: How to Avoid the 7 Fatal Flaws
Enterprise resource planning (ERP) should provide all employees with information that helps them perform their jobs. But process manufacturing is very

manages and maintains the customer s current product configuration   Read More...
Speeding Time to Market: Reducing Product Introduction Time and Costs with Product Information Management
As product lifecycles continue to shrink and product complexity increases, reducing the time it takes to introduce new products has become a strategic

manages and maintains the customer s current product configuration  Time to Market: Reducing Product Introduction Time and Costs with Product Information Management As product lifecycles continue to shrink and product complexity increases, reducing the time it takes to introduce new products has become a strategic imperative for companies. Businesses must have clean and accurate product data that’s consolidated across sales channels and back-end systems. Find out why product information management and master data management platforms are key to getting products Read More...
IBM’s Big Data Strategy: Will the “Big Blue” Become the “Big Data” Company?
In a recent analyst briefing with IBM, the software and hardware provider revealed the details of its continued efforts to expand its big “big data” offerings

manages and maintains the customer s current product configuration  Big Data Strategy: Will the “Big Blue” Become the “Big Data” Company? In a recent analyst briefing with IBM , the software and hardware provider revealed the details of its continued efforts to expand its big “big data” offerings. The three major announcements revealed by IBM are key to the company's efforts to consolidate its big data offerings and become the biggest player in the so-called big data space, but having to compete for the “big”gest piece of the pie with other major Read More...
Manage the Change or Change the Management during an ERP Software Selection: The Change
Change happens all the time—but why are changes in our personal lives similar to those in our professional lives?  There are some major events that occur and

manages and maintains the customer s current product configuration  the Change or Change the Management during an ERP Software Selection: The Change Change happens all the time—but why are changes in our personal lives similar to those in our professional lives?  There are some major events that occur and change things forever. For an individual, such a change can be caused by marriage; for a company, by the selection of an ERP system. There is always a way out when relationships stop working (both between people and companies), but it can be painful—and Read More...
The Power to Get Sales Leads into the Hands of the Right Salespeople Quickly and Efficiently
Manufacturers and service companies are facing a blackhole in sales lead management: costing sales. By using a workflow for lead and opportunity management

manages and maintains the customer s current product configuration  Power to Get Sales Leads into the Hands of the Right Salespeople Quickly and Efficiently Manufacturers and service companies are facing a blackhole in sales lead management: costing sales. By using a workflow for lead and opportunity management, that efficiently routing and tracking sales, sales efficiency will increase and produce a bigger pipeline, and more sales will be closed. Read More...
The Linux Box
The Linux Box is a project management and consulting practice, specializing in open source technology and the Linux platform. The company helps its customers

manages and maintains the customer s current product configuration  Linux Box The Linux Box is a project management and consulting practice, specializing in open source technology and the Linux platform. The company helps its customers assess, select, customize, and deploy best-of-breed open source solutions. The Linux Box concentrates on knowledge transfer and training, applications development and porting, and network support services. The Linux Box was formed in 1999 and is headquartered in Michigan, USA. Read More...
Accept Corporation Accept360 v7.0 Product Development and Portfolio Management Product Certification Report
Accept360 by Accept Corporation is now TEC Certified for online evaluation of product development and portfolio management solutions in the Product Lifecycle

manages and maintains the customer s current product configuration  Corporation Accept360 v7.0 Product Development and Portfolio Management Product Certification Report Accept360 by Accept Corporation is now TEC Certified for online evaluation of product development and portfolio management solutions in the Product Lifecycle Management (PLM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, Read More...
The Pursuit of the Perfect Order: Implementing a Multi-enterprise Business Process Platform
No enterprise is an island. Your company is a link in the business-to-business (B2B) supply chain. Thus, a seamless and efficient supply chain is a critical

manages and maintains the customer s current product configuration  Pursuit of the Perfect Order: Implementing a Multi-enterprise Business Process Platform No enterprise is an island. Your company is a link in the business-to-business (B2B) supply chain. Thus, a seamless and efficient supply chain is a critical factor in your success—but you need to design a supply chain that focuses on demand, supply, and service to provide competitive differentiation in the marketplace. Learn how to strive for the perfect order and improve order accuracy with a business process Read More...
The SHL Talent Report: Big Data Insight and Analysis of the Global Workforce
There are a finite number of forces that influence business success. Most of these are driven by the abilities and motives of the people who make up our

manages and maintains the customer s current product configuration  SHL Talent Report: Big Data Insight and Analysis of the Global Workforce There are a finite number of forces that influence business success. Most of these are driven by the abilities and motives of the people who make up our workforce. As such, the use of objective talent data to align your organization's talent with its strategic objectives yields a significant return. This is what SHL calls people intelligence. This report aims to provide a compass for organization's striving to improve their talent Read More...
Microsoft SharePoint Server: Filling the White Space between the Business Users and Existing Enterprise Systems
Organizations spend millions of dollars in developing custom solutions to plug the gap between the demands of the business user and the available features of

manages and maintains the customer s current product configuration  SharePoint Server: Filling the White Space between the Business Users and Existing Enterprise Systems Organizations spend millions of dollars in developing custom solutions to plug the gap between the demands of the business user and the available features of their enterprise systems. For this reason, it’s worth examining how the Microsoft SharePoint Server environment can help organizations efficiently deliver focused business solutions on a common business platform with a familiar interface Read More...
State of the Art in TCO: Managing the Total Cost of Ownership
Total cost of ownership (TCO) is one of the most difficult metrics to benchmark. Even when using the clearest of metrics, companies often obtain inadequate

manages and maintains the customer s current product configuration  of the Art in TCO: Managing the Total Cost of Ownership Total cost of ownership (TCO) is one of the most difficult metrics to benchmark. Even when using the clearest of metrics, companies often obtain inadequate results. Instead of thinking solely about how to calculate and reduce TCO, companies should think about how to manage TCO from a business perspective, in order to leverage solid, results-oriented decisions about IT solutions. Read More...
Accelerating the Financial Close: CFOs’ Insights into the Benefits of a High-quality Close
We interviewed CFOs at complex multinational companies to learn what they see as key to accelerating their consolidation and close processes, along with the

manages and maintains the customer s current product configuration  the Financial Close: CFOs’ Insights into the Benefits of a High-quality Close We interviewed CFOs at complex multinational companies to learn what they see as key to accelerating their consolidation and close processes, along with the challenges they face. They see their ability to conduct a high-quality close as a competitive advantage, rather than simply a regulatory obligation. A well managed close process is also important for building investor confidence in the company. Find out more. Read More...

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